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8x8 vs VoIPdito
Compare 8x8 vs VoIPdito. Find out whether 8x8 or VoIPdito is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and VoIPdito and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 35 Reviews
- 8 Reviews
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
VoIPdito is a UK-based provider that focuses on providing businesses with hosted PBXs.
There is only one plan with VoIPdito.
If you would like to try VoIPdito first, there is a free...
- Website: 8x8.com
- Headquater Country: United States
- Founder Year: 1996
- Headquater Country:
- Founder Year: 2010
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
Users Average Rating
Recent User Reviews
We've been trying to get 8x8 to fix a chronic problem with our recorded calls getting randomly lost or corrupted. We call and email them daily and get little to no response. The typical response is "that department is very busy with other problems, we'll get to yours when we get to it." They say that the problem gets escalated to a higher tier but we still haven't gotten a response and it's been over a week now. I've called our rep Aldrich and he says that he's done all that he can and I've talked to Donovan who is apparently the head of the tech department and he is the one that told me that they'll get to our calls when they get to them. Very unresponsive when it comes to resolving issues.
After 12 months of frustration, we have moved away from 8X8. The issue was never the suite of features. It was customer service for a persistent problem. The basic requirement for a telephone system is that it allows me to make and receive calls. For 12 months, we were unable to receive call from many local people. I was told that it was not the fault of 8X8 and to contact our old provider, Verizon. Verizon said they had ported the number and that was all they could do. We have switched to 3CX. Within 2 days, the local contact was able to trace and resolve the problem. Anyone can now call. My experience shows that 8X8 is not willing to help solve a serious problem. I should also add that they offered no compensation for this issue. I cannot recommend 8x8.
In general, the quality of voice is stable and easy to use with the Japanese menu, even though almost VoIP service vendors can NOT support the Japanese one.
I class myself as a larger SME having a property management business that has a few branches in different areas of the UK. The VoIP calls and conference calls have proved invaluable as I can talk to all my managers at once and eliminate the need to try and meet up or chat online. I first got PBX when I expanded to two offices, which my then host just about coped with, but when I had 3 they were hopeless, so I changed to VoIPdito. Being a savvy businesswoman, the free trial was what initially attracted me and I dare anyone to say different! Once that was over, I put together the package I needed and did the deal so to speak. A special mention for Steve in customer service who waited patiently while I ‘ummed and aarhed’, added stuff and took stuff away, but between the two of us I got my perfect package. VoIPdito will come with me when I open my next office later in the year, and I hope our relationship lasts for many years to come.