In its infancy, there were only a few providers and household names in the Voice over Internet Protocol (VoIP) industry. VoIP was introduced in 1995 with a company called VocalTec and their product...
Jun 12, 2024
8x8 vs VoIPdito
Compare 8x8 vs VoIPdito. Find out whether 8x8 or VoIPdito is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and VoIPdito and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 52 Reviews
- 8 Reviews
Overview:
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
VoIPdito is a UK-based provider that focuses on providing businesses with hosted PBXs.
There is only one plan with VoIPdito.
If you would like to try VoIPdito first, there is a free...
Provider Info
- Website: 8x8.com
- Headquarters Country: United States
- Founder Year: 1996
- Website:
- Headquarters Country:
- Founder Year: 2010
Plans Available*
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
- N/A
Users Average Rating
Recent User Reviews
STAY AWAY!!! I booked in yesterday with agent John Acre and within 5 minutes I had a phone. No one helped me start it or login, I asked the agent multiple times on what to do. When I asked about messaging he told me to contact support. I contacted support and was told it would be an additional $80 but no one stated that in the contract I signed. I told him I want the account cancelled and closed. He said that was fine and an agent would contact me within 24 hours. Its been over 24 hours AND NO ONE CONTACTS ME. I contacted their support service online and was told to wait 48 hours. When I said that would not happen I was told that cancellations take 30 days!!!! Excuse me, I cancelled within an hour of opening the service and they want me to wait 30 days to cancel. These posts will get worse and I am contacting BBB and Ive contacted my bank.
Our company got 8X8 and had trouble from the get go to set it up. I asked for help and even offered to pay someone to come out and set it up but was told they don't do that and I could watch some videos or look at their website for help. About 5 months later of never using the service and paying for it, the owner of the company passed away with Covid. I called and asked to cancel the service as we were deciding whether or not the company would continue. They said the only way to cancel is to pay the entire 2 year contract in full. Just a terrible customer service experience and a no very understanding or compassionate business. Think twice before signing up for their service!
In general, the quality of voice is stable and easy to use with the Japanese menu, even though almost VoIP service vendors can NOT support the Japanese one.
I class myself as a larger SME having a property management business that has a few branches in different areas of the UK. The VoIP calls and conference calls have proved invaluable as I can talk to all my managers at once and eliminate the need to try and meet up or chat online. I first got PBX when I expanded to two offices, which my then host just about coped with, but when I had 3 they were hopeless, so I changed to VoIPdito. Being a savvy businesswoman, the free trial was what initially attracted me and I dare anyone to say different! Once that was over, I put together the package I needed and did the deal so to speak. A special mention for Steve in customer service who waited patiently while I ‘ummed and aarhed’, added stuff and took stuff away, but between the two of us I got my perfect package. VoIPdito will come with me when I open my next office later in the year, and I hope our relationship lasts for many years to come.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
