8x8 vs voip.ms

Compare 8x8 vs voip.ms. Find out whether 8x8 or voip.ms is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and voip.ms and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 37 Reviews
  • 19 Reviews
3.85
3.5

Overview:

8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...

Voip.ms is a wholesale VoIP provider that offers call origination and termination throughout the United States, Canada, and select international locations. Voip.ms has various server locations throughout the world, with low calling rates and free...

Provider Info

  • Website: 8x8.com
  • Headquater Country: United States
  • Founder Year: 1996
  • Website: www.voip.ms
  • Headquater Country:
  • Founder Year: 2004

Plans Available*

  • 8x8 Call Center Software - N/A
  • 8x8 Global Extension - $79.99
  • 8x8 Metered Extensions - $24.99
  • 8x8 SIP Trunking - N/A
  • 8x8 Unlimited Extension - $39.99
  • Virtual Office - $19.99
  • Virtual Office Pro - $49.99
  • N/A

Users Average Rating

Recent User Reviews

We've had great success with 8x8. Uptime is great, haven't needed customer support, and their mobile app is also nice for receiving calls when on the road right to your smartphone. Highly recommend 8x8.

barneybski July 6th, 2018

From customer support to intervening sales rep to billing support from the products and services themselves, we have received the WORST service from your company. Best part? No one seems to care. The app doesn't work well at all, and definitely doesn't flow with the VOD app. We had status update issues for over a year. The "New Experience" is worse than the classic app. Assigning a severity level to your support cases doesn't make any difference with how quickly a support rep gets in touch with you, so a "system failure" is treated the same as a "minimum business impact." Support is a classic case of the left hand not knowing what the right hand is doing. We're getting rid of them as soon as we feasibly can, and I would never recommend them to anyone ever.

kellylittle February 14th, 2018

Been using voip.ms for 5 yrs - no issues other than an the odd re-set of carrier server and then my service is back online. Haven't had service for 2 days now. Voip.ms website for config is "this site can't be reached" on Google search. Has Voip.ms gone under/out of business? How do I get my DID number back from them? Anybody have any thoughts? SOL for the moment

RickSanches May 4th, 2018

VoiP.ms was recommended to me by our telephone vendor. Reasonable price - although we had to prepay with a credit card for the service; did what we needed it to do. Had the service for several months when we decided that we didn't need it any longer. We hadn't used up all of the prepaid amount, so I contacted them about cancelling the account and getting a refund. I was informed that the refund couldn't be processed to the credit card, because the payment was "too long ago". They asked for a PayPal address. I explained that I don't have one, and they said that a paper check would have to be issued. I had no problem with that, and we cancelled the DID number. Here we are, 3 months later. I am STILL waiting on my refund check. When I contact them, all I am told is that, it takes time, and that they can't assure an ETA. I've been told multiple times that it has been escalated, but there are no updates. I've been told to wait for them to contact me back. Which they never do. I have had to initiate every communication. I'll also be posting this review on the BBB website.

KenAd April 26th, 2018
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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