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8x8 vs MetroFax

Compare 8x8 vs MetroFax. Find out whether 8x8 or MetroFax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and MetroFax and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 49 Reviews
  • 3 Reviews
3.75
0

Overview:

8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...

MetroFax by Metro Hi Speed is one of the cheapest online fax services available. For only $12.95 per fax line, you get 1,000 inbound/outbound pages. Pages over the limit are only $0.03 each. However, there is an activation fee of $9.95 and $2.00...

Provider Info

  • Website: 8x8.com
  • Headquater Country: United States
  • Founder Year: 1996

Plans Available*

  • 8x8 Call Center Software - N/A
  • 8x8 Global Extension - $79.99
  • 8x8 Metered Extensions - $24.99
  • 8x8 SIP Trunking - N/A
  • 8x8 Unlimited Extension - $39.99
  • Virtual Office - $19.99
  • Virtual Office Pro - $49.99
  • N/A

Users Average Rating

Recent User Reviews

This is the worst customer experience possible. This company is continually breaking their own system... they no more than stabilize it and they roll out another update that breaks it all over again. The best part is trying to work through their customer supports distinct language barrier only to sit on hold for hours. If your company needs reliability in it's phone system, do NOT select 8x8.

NLJay February 3rd, 2021

This company is by FAR the worst company I have ever dealt with. Their customer service is poorly trained, they promise features that don't exist, its impossible to reach them for help, they try to beg you to stay on as a customer so you don't cancel but then make it IMPOSSIBLE to cancel their services. I will never ever recommend this company to anyone. I can't believe I stuck along as long as I did. For a telecommunications company, they are AWFUL at communicating, being transparent, and being an actual human being for how crappy of a customer experience they provide for their "valued clients". TURN AWAY DO NOT CONSIDER THIS COMPANY FOR YOUR BUSINESS NEEDS.

TSANTORO December 10th, 2020

  Whenever we've had and issue, the folks at MetroFax have been responsive and resolved things right away. Our companies have used their services for years.  After all this time we simply expect and consistently receive impeccable service form MetroFax  In the end it always boils down to the people providing the service. Other providers of internet services come and go.  MetroFax has always been there for us.  Alan R.  

Alan R March 2nd, 2012

MetrFax allows for 1000 fax pages per month, which is huge.  It has a very easy to use interface that I truly believe ANYONE can learn within minutes and they do not charge per minute but per page that is sent, regardless of the time it takes to send.  Love the 24 x 7 Customer Support.  I haven't had to use it much though I have had a question or two and was able to get through at whatever time it was that I was call I was happy with the 30 day free service even though it was for the 2nd month after signing up. (Still FREE,  Gotta love that!) Metrofax has been a good program for my medium sized business and as I see it now, there is no reason for me to change or even shop around for anything else.  

lousitters August 30th, 2010
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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