With the growing number and popularity of alternative communication channels, some companies believe that a phone system is no longer necessary for conducting business. However, a professional...
Apr 17, 2018
8x8 vs JustHost.com
Compare 8x8 vs JustHost.com. Find out whether 8x8 or JustHost.com is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and JustHost.com and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 35 Reviews
- 2 Reviews
Overview:
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
JustHost.com provides for personal web hosting with their JustPlan. With a domain, unlimited bandwidth, unlimited disk space, 24/7 customer support, and a free site builder, the JustPlan web hosting service from JustHost provides you with all the...
Provider Info
- Website: 8x8.com
- Headquater Country: United States
- Founder Year: 1996
Plans Available*
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
- N/A
Users Average Rating
Recent User Reviews
We've been trying to get 8x8 to fix a chronic problem with our recorded calls getting randomly lost or corrupted. We call and email them daily and get little to no response. The typical response is "that department is very busy with other problems, we'll get to yours when we get to it." They say that the problem gets escalated to a higher tier but we still haven't gotten a response and it's been over a week now. I've called our rep Aldrich and he says that he's done all that he can and I've talked to Donovan who is apparently the head of the tech department and he is the one that told me that they'll get to our calls when they get to them. Very unresponsive when it comes to resolving issues.
After 12 months of frustration, we have moved away from 8X8. The issue was never the suite of features. It was customer service for a persistent problem. The basic requirement for a telephone system is that it allows me to make and receive calls. For 12 months, we were unable to receive call from many local people. I was told that it was not the fault of 8X8 and to contact our old provider, Verizon. Verizon said they had ported the number and that was all they could do. We have switched to 3CX. Within 2 days, the local contact was able to trace and resolve the problem. Anyone can now call. My experience shows that 8X8 is not willing to help solve a serious problem. I should also add that they offered no compensation for this issue. I cannot recommend 8x8.
I'm lovin this new promo I just got with JustHost.com. For only $5.95/month, YES $5.95 for a 12 month plan, I* get unlimited bandwidth, unlimited disk space, unlimited data transfer, unlimited email accounts... Need I say more???? With all of this, I figured that JustHost.com must have a high level of downtime, however, they actually guarantee at least 99.9% up-time and if by chance it falls below that, they offer some sort of credit on your next bill. JustHost also brags about their impeccable customer service. Being that I am new to their services, I have not really had an opportunity to give my opinion on them regarding this but have high hopes that they will live up to their talk...
I switched to Just Host after multiple issues with AT&T Hosting Services. I am so pleased with Just Host that I am going to add another domain with them. Just Host makes it easy to configure your email accounts, set-up and e-business, manage the php/mysql backend, and more importantly, they have never hindered my site with domain downtime. Take it from me, someone that has experienced some hosting nightmares... Just Host is the best!
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
