VirtualPBX Reviews

VirtualPBX is great for businesses because they offer flexible options that meet the needs of businesses of all sizes. They offer easy setup solutions like Dash Plans for ease of use, or VirtualPBX Office Plans for complete VoIP-based business phone service with unlimited minutes. They are an industry leader that has won countless awards for their products that put a heavy focus on reliability and flexibility. From VoIP phones to softphones to mobile phones, their solutions are aimed at helping you achieve ultimate mobility. Check out their award-winning products and plans below.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

A San Jose, California-based VoIP service provider, VirtualPBX is recognized as a pioneer in the virtual PBX market. They have been providing flexible, reliable and fully-featured virtual phone services for nearly 20 years. Their solutions are designed to address the needs of all types of businesses (from large, multi-national enterprises to one-man firms).

Competitive and Feature-Loaded Plan Options

VirtualPBX offers two plan options: Dash (a hosted cloud system with easy setup) and Office (a complete business VoIP phone system with unlimited minutes) plans. Both plans come with a range of high-level features that companies need to compete in the marketplace. But whatever plan you pick, you are guaranteed to reap fantastic benefits, including cost savings, hassle-free setup and maintenance, experienced local support, web-based management, and so much more.

Award-Winning Company and Products

Committed to providing premium solutions, VirtualPBX has earned a number of awards and recognitions from various industry organizations. The company has been named one of 2016’s Top 10 Fastest Growing Telecommunications Companies by Silicon Review. Additionally, its Dash business phone system  won TMC's 2016 Unified Communications Product of the Year Award.

 
Write your own review

Handles everything we need it to do

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
We signed up with VirtualPBX about 4 months ago. We originally were on a smaller plan since we only had 4 employees but as we have scaled up to 12, VirtualPBX has been able to seamlessly scale with us. Price point is unbeatable, service is reliable. Would highly recommend.
Easy to set up, cheap
None thus far
Yes

Virtual PBX: Happy with Stability, Quality

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4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
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Average: 4 (1 vote)
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Average: 4 (1 vote)
4.2
Average: 4.2 (1 vote)
We were using Comcast's VOIP service for years, but were getting to a point where we couldn't add more lines to that service. I therefore started researching hosted PBX solutions and decided to sign up for three different ones and try them all out for a month before deciding. The three providers I tried were RingCentral, Ringio and Virtual PBX. In the end I went with Virtual PBX because they were the only ones that provided the ability to record all calls - which we need for training purposes. I ordered a couple of phones and was happy to see how easy it was to set them up. At first I had some issues with delays and dropped calls, but with the help from their customer support I discovered multiple issues with our network setup. Once these were fixed the quality of the calls improved and we had no more dropped calls. I only have good things to say about the technical support have received. It is important for anybody who is looking to use VOIP to understand that no matter which provider you choose the call quality will depend on the connection from the phone and all the way to the PBX. That means your internal network, your ISP’s network, and the VOIP providers network. My guess is that 95% of people’s VOIP issues are because of issues on the local network or with the ISP. Don’t underestimate the scope of switching your company’s phones to VOIP, do a pilot run to work out the bugs before you go big. Today we have over 25 phones running on Virtual PBX and are very happy with the stability, call quality, and cost savings over Comcast. @Karmaza B: What is a CLOUN? Sorry, but I really can't take your review serious.
Ability to record all calls for all extensions. Easy to deploy. Good customer service.
Older looking interface.
Yes

Virtual PBX: Sound Quality

user_review
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
2
Average: 2 (1 vote)
2
Average: 2 (1 vote)
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Average: 1 (1 vote)
1.6
Average: 1.6 (1 vote)
I am very unhappy with the hesitation when speaking on my Virtual PBX phone. Worse than a cell phone. I have discussed this with customer service and told that is how the sound quality is. when i call someone - they say hello - but wonder if i am on the phone as there is a delay - until i say hi back - i dont hear them say hi.
The ability to have a fax sent to my email
I am very unhappy with the hesitation when speaking on my phone. Worse than a cell phone. I have discussed this with customer service and told that is how the sound quality is.
No

VirtualPBX

San Jose , CA
United States
1997Year Founded
66%Recommend
3User Reviews
Get Quote

Overall Rating

3.6
4
66%
66%
73%
73%
80%

Service Locations

  • United States
  • Canada
VoIP app

The Skinny

VirtualPBX is a cost-effective business solution to a traditional phone system, offering more flexibility and scalability for a fair price. Touted as the original hosted PBX phone system, VirtualPBX offers a number of plans to businesses depending upon their needs.

With a VirtualPBX solution, callers dial your local, toll-free or international number and are greeted by an auto attendant that routes the call to the proper person at your company, regardless of location. If you’d rather have a live attendant, one of your employees can act as operator instead. VirtualPBX can also be used in conjunction with a VoIP phone for calling out. Their solutions also offer a number of advantages over a traditional phone service, such as included toll-free minutes, low per-minute calling rates, unlimited VoIP minutes between system users, an included local/toll-free number, and more.

the rub

The Rub

Virtual PBX also a number of plan options for businesses: Dash, Dash Unlimited, and Office plans.

Dash

With VirtualPBX’s Dash plan, users can be set up with a new phone system in as little as five minutes. The Dash plan is a cloud-hosted VoIP solution, and comes with all the features and tools you'll need. Dash plans include:

  • Shared continental U.S. and toll-free minutes
  • Extra 300 minutes for each user after first
  • Unlimited VoIP minutes
  • First local or toll-free number included

Dash Unlimited

The Dash Unlimited plan is perfect for businesses that need unlimited calling from a hosted VoIP solution. Dash Unlimited plans include:

  • Unlimited minutes
  • First local or toll-free number included
  • Email to fax
  • Modern features

Office

VirtualPBX also offers full-featured VoIP-based phone service to users through their Office plans. Office plans include:

  • Unlimited minutes
  • Unlimited extensions
  • Included toll-free minutes
  • Included conference minutes
  • 1,000 outbound fax pages
bottom line image

Bottom Line

If you want a hosted VoIP system that is easy to set up and straightforward in execution, VirtualPBX is the answer. Their Dash options include minutes and have low per-minute rates thereafter, and their Dash Unlimited plans keep up with businesses that are constantly on the phone. Virtual PBX also has no hardware or software costs and no maintenance or support fees. Virtual PBX offers numerous standard features with every Virtual PBX plan, including auto attendant, music on hold, never-full mailboxes, call blocking, and custom call routing via AutoRoute. They also offer extra features like vanity phone numbers and additional phone numbers for a fee.

award image

Awards

VirtualPBX has received the following awards:

  • Unified Communications Product of the Year Award 2016
  • Best of San Francisco Award for TElecoTelecommunications
  • Internet Telephony Product of the Year Award 2016
  • Best of San Jose Award 2015
  • United States Excellence Award 2015
  • Innovation Award for VirtualPBX Softphone App 2015
  • Unified Communications Product of the Year Award 2015
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Our Two Cents

If you're looking for award-winning products and services that deliver top features and big business benefits, then you'll enjoy the solutions provided by VirtualPBX. Their calling solutions are easily scalable regardless of the number of employees that you have. Plus, the larger the organization, the cheaper the service per user. Furthermore, VirtualPBX brings local, reliable support to the table. In fact, VirtualPBX claims that 85% of our customers recommend VirtualPBX to others, and 90% of our customers are completely satisfied with VirtualPBX. And with a 30 day money-back guarantee on all of their plans, you can be comfortable knowing that VirtualPBX will only bring your business a reliable, dependable VoIP calling solution.

Plan Info
Plan Name VirtualPBX Dash Basic
Plan Summary If you are looking for a hosted VoIP system that includes shared minutes, standard features, and unlimited VoIP minutes between system users, the Dash plan is a great option. Plus, Dash plans can be set up in as little as five minutes, meaning that you will be up and running in no time. And all dash plans are backed by a 30 day money-back guarantee to make sure you are satisfied!
Key Features
  • 1000 Shared U.S. Minutes
  • Unlimited VoIP Minutes
  • Standard Features
  • Easy Setup
Notes Price per user depends on your agreement. 1000 shared continental U.S. minutes and toll-free minutes. 2 local or toll-free phone numbers included; $4.99/mo. for additional numbers. This Plan is available in the following countries :
  • United States
  • Canada
  • Plan Pricing & Services1
    Regular Price $12.99
    Promo Price N/A
    Price Disclaimer $12.99/mo. is per user per month
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 2 - 99 users : $11.99 /mo.
    Month to Month
    (per user)
    • 2 - 99 users : $12.99 /mo.
    Annual Contract Prepay
    (per user)
    • 2 - 99 users : $10.99 /mo.
    	
    Toll Free
    Setup N/A
    Monthly $4.99 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.05 /min.
    Faxing
    Setup N/A
    Monthly Included
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. 1000
    Add'l Local Min. Cost $0.049
    Long Distance Included
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost $0.049
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce Yes
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports No
    Call Me Now No
    Call Monitoring No
    Call Notifications No
    Call Park Yes
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return No
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block No
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling No
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) No
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance No
    Simultaneous Ring Yes
    Softphone No
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name VirtualPBX Dash Pro
    Plan Summary If you business requires more than the basics, the Pro plan from VirtualPBX will satisfy your business needs. The plan comes with 2,500 shared continental U.S. / Canada & toll-free minutes, 2 local or toll-free phone numbers included, and unlimited VoIP minutes between system users...all backed by a 30-day money back guarantee.
    Key Features
    • 2,500 Shared Minutes
    • 2 Local Numbers Included
    • Standard Features
    • Email to Fax
    Notes Pricing depends on term agreement. 2,500 shared continental U.S. and toll-free minutes. 2 local or toll-free phone numbers included; $4.99/mo. for additional numbers. This Plan is available in the following countries :
  • United States
  • Canada
  • Plan Pricing & Services1
    Regular Price $26.99
    Promo Price N/A
    Price Disclaimer $26.99/mo. is price per user per month
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 2 - 99 users : $22.99 /mo.
    Month to Month
    (per user)
    • 2 - 99 users : $26.99 /mo.
    Annual Contract Prepay
    (per user)
    • 2 - 99 users : $21.99 /mo.
    	
    Toll Free
    Setup N/A
    Monthly $4.99 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.04 /min.
    Faxing
    Setup N/A
    Monthly Included
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. 2500
    Add'l Local Min. Cost $0.044
    Long Distance Included
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost $0.440
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce Yes
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports No
    Call Me Now No
    Call Monitoring No
    Call Notifications No
    Call Park Yes
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return No
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block No
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling No
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) No
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance No
    Simultaneous Ring Yes
    Softphone No
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name VirtualPBX Dash Unlimited
    Plan Summary For companies who need unlimited calling, the Dash Unlimited plans are a great option. Quick setup meets modern features in this plan, and the ease of knowing that you don't need technical expertise to operate your phone solution.
    Key Features
    • Unlimited Minutes
    • First Number Included
    • Standard Features
    • Easy Setup
    Notes Pricing depends on term agreement. Unlimited shared continental U.S. and toll-free minutes. 3 local or toll-free phone numbers included; $4.99/mo. for additional numbers. This Plan is available in the following countries :
  • United States
  • Canada
  • Plan Pricing & Services1
    Regular Price $34.99
    Promo Price N/A
    Price Disclaimer $34.99/mo. is price per user per month
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 2 - 99 users : $30.99 /mo.
    Month to Month
    (per user)
    • 2 - 99 users : $34.99 /mo.
    Annual Contract Prepay
    (per user)
    • 2 - 99 users : $27.99 /mo.
    	
    Toll Free
    Setup N/A
    Monthly $4.99 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.04 /min.
    Faxing
    Setup N/A
    Monthly Included
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce Yes
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports No
    Call Me Now No
    Call Monitoring No
    Call Notifications No
    Call Park Yes
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return No
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block No
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling No
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) No
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance No
    Simultaneous Ring Yes
    Softphone No
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name VirtualPBX Office Plan
    Plan Summary For the total VoIP-based business phone service, the Office plan from VirtualPBX offers unlimited minutes and extensions in addition to 1000 toll-free minutes, 1000 conference minutes, and 1000 outbound fax pages. The plan also comes with two local/toll-free numbers.
    Key Features
    • Unlimited Minutes
    • Top Features
    • Lower Costs
    • Free Support
    Notes Price per month depends on number of users. Annual contract prepay is for 2-year contract. Metered VoIP Lines and toll-free per minute cost is 3.8 cents/min for 1-19 lines, 3.7 cents/min for 20-99 lines, and 3.6 cents/min for 100+ lines Office Plans. This Plan is available in the following countries :
  • United States
  • Canada
  • Plan Pricing & Services1
    Regular Price $19.99
    Promo Price N/A
    Price Disclaimer $19.99/mo. is price per user for 100+ users
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 1 line : $33.99 /mo.
    • 2 - 19 lines : $24.99 /mo.
    • 20 - 99 lines : $22.99 /mo.
    • 100+ lines : $19.99 /mo.
    Month to Month
    (per user)
    • 1 line : $49.99 /mo.
    • 2 - 19 lines : $29.99 /mo.
    • 20 - 99 lines : $26.99 /mo.
    • 100+ lines : $18.99 /mo.
    Annual Contract Prepay
    (per user)
    • 1 line : $29.99 /mo.
    • 2 - 19 lines : $23.99 /mo.
    • 20 - 99 lines : $21.99 /mo.
    • 100+ lines : $18.99 /mo.
    	
    Toll Free
    Setup N/A
    Monthly $4.99 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.04 /min.
    Faxing
    Setup N/A
    Monthly Included
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics Yes
    Call Announce Yes
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications No
    Call Park No
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) No
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging No
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance No
    Simultaneous Ring No
    Softphone No
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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