Wholesale VoIP services provide effective service and low-cost margins to small and medium sized businesses that need a carrier solution.
FluentStream Technologies Reviews
What is FluentStream?
FluentStream Technologies is a phone and VoIP system provider that offers smart business phone solutions for almost every industry. FluentStream offers services to call centers, local governments, fire departments, finance, law offices, healthcare, insurance, marketing and advertising, retail, and more. Their platform is supported by an intuitive, easy-to-use web portal and seamlessly integrates with CRMs and Ticketing Systems through FluentStream's simple API.
I have been a FluentStream customer for a little over a year now and am completely 100% satisfied. The features we now have make our small business seem much larger to our customers and enables us to provide a much better service as well. The customer support has been outstanding and the questions I have had have been answered and explained and support has been available non-stop. Extremely cost efficient! I highly recommend!!
Great Tech Support. Very reasonably priced. Many available features.
FluentStream has been my provider for two years now. I have no complaints at all. The customer service is outstanding, the response time is less than ten minutes to instant. The custom features for my clients specific needs helps me to serve a larger Industry. They are reasonably priced which means that I get to extend the same affordable prices to my clients. We are a small start-up business and FluentStream Technologies has helped us every step of the way. Some of their representatives had even made courtesy follow-ups ensuring that we were comfortable with the new system and that its platforms features were functioning to our needs. HIGHLY RECOMMEND!!!
Reasonably Priced, Multi-Functional and Fully Hosted VOIP
Using FluentStream Technologies was one of the best decisions we could have made. The customer service is absolutely amazing, our costs have been cut more than in half, and the features we get at no extra cost have even gained us clients. I would recommend FluentStream Technologies to every business!
Our service started having issues despite the fact that we had changed none of the settings. I called customer service and spoke to an agent. He was unable to recreate our problem but was able to see that calls were having the issue. He said he would talk to engineering and get back to me. He never called me back. I check the system again two hours later and it was still experiencing the problem. This was one of our main company phone lines so any down time is unacceptable. I called back and spoke to a different agent. He was able to fix the issue but this is now almost three hours later of having a major problem with the main company number. No call back or apology from the first agent or anyone in the company. Horrible customer service and completely unreliable phone system.
In all honesty FluentStream has been great to work with. We've tried many other providers for our small shop, and our not-so-small customers, and they have been the ONLY hassle free company to work with. I gave them all 5 star reviews except one as I'm a harsh grader. The one 4 star area is features -- their features are great and they add more all the time, but I do wish their web UI was a bit easier to understand. Still compared to the alternatives their web interface is THE best out there, and we are able to do most things ourselves there, which we prefer. However, from time to time, I still find myself chatting or calling their support as those folks can do anything in no time at all. In the 2+ years we've been with them we have experienced no notable system outage, hard to say that about anyone else.
Responsive support, easy to use web interface for changes, rock solid availability of service.
Web interface while the best, could be even better and easier to use. However they do a great job on support, so help is always near.
Really enjoy the flexibility the service provides. Easy access to leaders if there is an issue, they work to keep the customer happy. Sound quality is good, no static or dropped calls. Sales team is not pushy and will only give u what you need. Availability of various desktop and mobile apps make the system flexible for various work environments and needs.
Lots of configuration options, great customer service. Very responsive and attentive to the customers needs. Tech support available 24/7.
No real issues so far. Good value for the price. Only thing is that their Zoiper app for the iPhone is not very good but it works.
Our search for a VOIP ended after coming across with FluentStream. They were very easy to work with to customize features that were very specific to our company's needs for a reasonable price. As a start-up, we can attribute FluentStream with taking our company to the next level. They have an exceptional customer service department. This alone is enough to keep us using their service. They are available 24/7 and you can absolutely count on your concerns to be resolved in a timely manner. Highly recommended.
Our search for a VoIP company ended after coming across with FluentStream. They were very easy to work with to customize features that were very specific to our companies needs for a reasonable price. As a start-up, we can attribute FluenStream with taking our company to the next level. They have an exceptional Customer Service Department. This alone is enough to keep us using their service. They are available 24/7 and you can absolutely count on your concerns to be resolved in a timely manner. Highly recommended!
Decent phone, shoddy service. After two months of poor phone service with dropped configurations on four different phones, and waiting for tech support to call me back in 24 hours, is not the idea I have in mind for business phone service and support.
Plug ready off the internet
SLOW; SLOWS DOWN THE REST OF THE NETWORK. CUSTOMER SERVICE RESPONSE GREATER THAN 24 HOURS - NONRESPONSIVE
FluentCloud is by far the best phone system we've encountered. We were in the hunt for a phone system with specific features and FluentStream was the only company willing to accommodate and develop a system that works with our need. Their customer service is unmatched; every questions, comments and concerns were promptly answered. Highly recommended!
Customer Service, Sound Quality, Price, Reliability, Features
While other VoIP companies send support calls to offshore call centers, FluentStream has built an entirely different support process consisting of a US based team that is available 24/7. 96% of calls are answered within 3 rings, and you will be speaking with a dedicated team that is familiar with you and your specific account. We're not just available 24x7 for issues - our phone solution is provided as a managed service for our customers that don't want to self-manage their account. FluentStream allows customers to outsource their phone system to our expert team so they can focus on running their business.
FluenStream brings the best pricing to users: pricing is simple and straight forward with no hidden costs. And for as low as $19.99/user, plans include unlimited calling, over 50+ features, and 24x7 US based support. There are no setup, installation, or activation fees either!
Let our patient sales team educated you on VoIP technology, demonstrate why FluentStream is different than the competition, and provide you a test account to try us out with no obligation! There is never a contract and we offer a 30-day money back guarantee.
When top Voice over Internet Protocol (VoIP) provider Vonage acquired privately-held communications platform-as-a-service (CPaaS) company Nexmo back in May, the cloud communications market was abuzz...