CBeyond Reviews

Cbeyond offers more than 30 small business communication products through their private IP network. Cbeyond gives you access to these excellent services, as well as customer support, at the fraction of the cost of a standard telephone line- toll free minutes aren’t even billed at a per minute rate like they are with most companies.

The catch with Cbeyond is that it has a limited service area. Cities Cbeyond serves:

  • Atlanta
  • Boston
  • Chicago
  • Dallas - Fort Worth
  • Denver
  • Detroit
  • San Francisco
  • Houston
  • Los Angeles
  • Miami
  • Minneapolis/St. Paul
  • San Diego
  • Seattle
  • Washington D.C.

Cbeyond Voice and Broadband Solutions

All of Cbeyond’s calling services come with a variety of standard features like 3-way calling and call forwarding. Some voice solutions offered by Cbeyond include:

  • Cloud PBX: a PBX without the equipment costs. Basically, hosted PBX.
  • Three office packages with a variety of services offered
  • Toll free calling
  • Local/long distance/international calling

Cloud PBX

Cbeyond’s cloud PBX system takes expensive equipment out of your office; instead, it 'hosts' that equipment on their private IP network.

Cbeyond’s Cloud PBX service will also grow with your company.

The Cloud PBX also comes with a virtual receptionist (auto attendant) to route your calls. Menus are also fully customizable.

Cbeyond’s Office Packages

Cbeyond offers three small business packages:

  • BeyondVoice
  • Voice-only PRI
  • Multinet MPLS

BeyondVoice

Includes high-speed Internet, local and long distance calling, voicemail, email, PC backup, desktop security software and Web hosting. You can pick and match whatever services you need.

Voice-only PRI and Multinet MPLS

These are both highly technical packages designed for larger companies.

Cbeyond Toll-free

Toll-free numbers allow customers to contact you for free (at least on their end).

Cbeyond’s Standard Toll-free

Three toll-free number are included with the BeyondVoice package and additional numbers are available on request. Incoming toll-free calls are charged against your monthly-pooled minutes rather than at a per-minute charge. You also have the options of purchasing more toll-free minutes and listing your number in the national directory of toll-free numbers.

Cbeyond’s Enhanced Toll-free

Block unwanted incoming calls based on their place of origin, such as prisons or pay phones. Block unwanted calls based on 3-digit, 6-digit or 10-digit Caller ID. Route calls based on several different factors including caller ID, day, time of day and volume percentages.

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