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CloudPhone Reviews

Get all the features of a professional phone system in the cloud with CloudPhone. This all-in-one management portal simplifies your virtual phone system granting you flexibility to focus on what matters, your business.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

CloudPhone is the best solution to your VoIP system needs. Created by Voxox in 2006, CloudPhone has been recognized for its simple approach to the user experience.  With three customizable plans and no contracts, you have the flexibility to cancel at any time or upgrade your services. CloudPhones high quality phone features and virtual receptionist give your team the freedom to focus on what matters while maintaining clear and organized communication with your customers. This simple design is an amazing value that has won numerous awards because of its reliable service. 

Write your own review

Simply the best

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I've tried a number of similar services, but they don't compare to Cloudphone. The price is great, no hidden fees, works flawlessly on both my iOS and Android phones, customer service is awesome, and the features are better than any of the others. Thanks guys, keep up the good work!

More features than competing services. Price is great. Easy to use.
None so far
Yes

CloudPhone does the trick

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

CloudPhone does everything I need a phone system to do at a third of the cost. I used to have an PBX phone system for my catering business. It was expensive and difficult to configure and for some reason I was missing calls. My friend told me about CloudPhone so I gave it a shot. I’ve had it for 4 months and it has saved me a ton of money and is more convenient than my other system because I can configure it on my own with an easy interface. Their support is great if you ever get hung up on something too. Five stars!

Easy to configure, reliable, low cost
None
Yes

Easy to use and reliable

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I have to travel a lot but still need to take care of my business and have to answer several calls from clients while I am abroad. With Cloud Phone I no longer depend on my personal phone to run my business, I use CP 100% of the time and can now travel to other countries and still take care of my business because despite having an US number associated, their VoIP technology makes it possible to continue receiving calls. Nice technology that is making my life easier.

Call quality is surprisingly good even in bad network conditions Has an US phone number associated that can be used while not in the US SMS
So far I haven't run into any, works as advertised.
Yes

Cloud Phone - The entrepreneurial phone system.

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)

I have multiple small businesses and I need to project a professional and corporate image without breaking the bank. I found Cloud Phone from Voxox to be the real winner among all the phone systems I tried, not only in terms of price but also quality. I've been able to take calls with perfect quality, in places that Skype or WhatsApp won't even work. You can choose to have one or multiple toll-free numbers as well as regular phone numbers from all over the U.S. The best part is that all the numbers are SMS enabled, so my customers can text me at any time instead of calling, which is super convenient. Never had an issue with it, so I haven't had the need to use their support services; but based on other reviews, it's top notch. I use their IOS app and it's state of the art and easy to use and understand for people that are not necessarily computer wizards like me.

Easy to use. SMS Enabled Toll-Free Numbers Good Pricing
Wish there was more features around SMS.
Yes

great service!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I just started a business and needed a quick and inexpensive way to get a phone number for my website and business cards. I'm glad I found cloudphone because I was about to spend a lot more money and buy a whole phone system. Now when people call my new business number, the calls forward to the cell phone I already carry around with me. The virtual receptionist is super cool too! Oh, and I love that I can set calls to go strait to voicemail after normal business hours so I don't get bugged when I'm spending time with my family!

tons of great features, instant setup, low price
I can't think of any
Yes

So good I got rid of my second phone.

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I've been using cloudphone almost as long as it's been out. I'm always amazed by how good the call quility is when my normal cell quality is bad. The virtual receptionist is a great feature and now with texting support I don't need a second phone at all.

Call Quility, Virtual Assistant, SMS, Price, Support Team
Unable to remove old voicemail messages in bulk.
Yes

Business Phone System in just minutes

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Great experience with cloudphone.com so far! I setup a phone system for my new business with auto attendant and follow me in about 30 minutes. I'm sure there will be additional configurations that I will need to mess around with as I get a better understanding of my own needs, but it's pretty amazing to be up and running in such a short period of time. No need for expensive phones or to learn confusing & overly complicated interfaces, which is huge for me!

Fast and Intuitive Setup. Reliable call quality. No hardware. Affordable!
None so far!!
Yes

CloudPhone

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Just what I was looking for! Reliable & way less expensive than other solutions. Professional feel is just what I needed. Love it!

Forwards to my cell phone, professional greetings
Nope, works great!
Yes

Saved me so much time!

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I used to take so many calls answering the same questions, over and over. I used their virtual receptionist feature (they used to call it an auto attendant) to play my restaurants hours and that... no we do not take reservations... and now when my phone rings I know its important. I had a question, called their support and they answered on the first ring, 5 stars there.

Service works as advertised and their support answers the phone, which is a nice change from other services I use
Would like to spend less, but for the time savings I guess its a good deal.
Yes

Same Features As Grasshopper - Better Price

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I looked at Grasshopper and RingCentral, but I'm glad I found CloudPhone. Same features as the rest of the other business number/virtual phone system providers but at a better price. Works great, no complaints, get all my calls now on my biz line.

Price, call quality, virtual features.
Does not have desk phones you can purchase or rent.
Yes

CloudPhone

San Diego , CA
United States
2006Year Founded
100%Recommend
10User Reviews
Get Quote

Overall Rating

4.9
4.7
100%
100%
94%
98%
94%

Service Locations

  • Worldwide
VoIP app

The Skinny

CloudPhone was founded in 2006 and is headquarted in sunny San Diego, CA. They offer powerful features for your phone system at the best price. Take advantage of the virtual receptionist that answers your calls with a professional greeting and routes your callers to the right person, message or voicemail. 

the rub

The Rub

With a 30 day money back guarantee you should try one of three CloudPhones plans: Basic, Plus or Pro. 

  • On the Basic plan you are playing $12 per month for one toll free or local number, up to three extentions and one virtual receptionist menu. This plan is ideal for smaller buisnesses that want to project a big business image and establish a local presence. 
  • When you select the Plus plan you are paying $24 per month for two toll free or local numbers, up to seven extentions and two virtual receptionist menus. Get 1,000 monthly text messages and calling minutes on the Pro plan, and see what more your business is capable of achieving. 
  • Get the BEST value with CloudPhones Pro plan for only $24 per month. On this plan you will have access to five toll free or local numbers, unlimited extentions and four virtual receptionist menus. Included are 4,000 monthly text messages and calling minutes. 

All three plans offer over 20 professional phone features such as: 

  • Call forwarding
  • Calling recording
  • Call screening
  • Visual voicemail to text & email 
  • SMS included with every number
  • Conference Calling 
bottom line image

Bottom Line

CloudPhone is your virtual solution to your business phone system. Get top quality features and service for a very affordable price. 

 

Try CloudPhone risk free for 30 days and if you are not 100% satisfied you can cancel your service at anytime within 30 days of activation. Looking for even more ways CloudPhone can save you money? Port your already existing phone number to CloudPhone and don't waste money on updating your business number. 

Plan Info
Plan Name Basic
Plan Summary Get one number and three extensions on this basic plan.
Key Features
  • 1 toll free number
  • Up to 3 extensions
  • Conference calling
  • Call recording
Notes All plans include: virtual receptionist, call forwarding, SMS, voicemail to email, call recording, conference calling, call screening, faxing, and mobile app usage. This Plan is available in the following countries :
  • United States
  • Plan Pricing & Services1
    Regular Price $12.00
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD N/A
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    Faxing No
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • Basic : $12 /mo.
    	
    Toll Free
    Setup N/A
    Monthly N/A
    Included Min. N/A
    Add'l Min. Cost $0.05 /min.
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost $0.050
    Long Distance
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge No
    Business SMS Yes
    Busy Lamp Field No
    Call Analytics Yes
    Call Announce Yes
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications Yes
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block No
    Caller ID Control No
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client No
    Dial-by-Name Directory No
    Directory Assistance (411) No
    Do Not Disturb Yes
    E911 No
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold No
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Plus
    Plan Summary Get two numbers and seven extensions on the plus plan.
    Key Features
    • Up to 7 extensions
    • No hidden fees
    • Call screening
    • 2 toll free numbers
    Notes All plans include: virtual receptionist, call forwarding, SMS, voicemail to email, call recording, conference calling, call screening, faxing, and mobile app usage. This Plan is available in the following countries :
  • United States
  • Plan Pricing & Services1
    Regular Price $24.00
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD N/A
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    Faxing No
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • Plus : $24 /mo.
    	
    Toll Free
    Setup N/A
    Monthly N/A
    Included Min. 1000
    Add'l Min. Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Plan Minutes
    Local Min. 1000
    Add'l Local Min. Cost N/A
    Long Distance
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge No
    Business SMS Yes
    Busy Lamp Field No
    Call Analytics Yes
    Call Announce Yes
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications Yes
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block No
    Caller ID Control No
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client No
    Dial-by-Name Directory No
    Directory Assistance (411) No
    Do Not Disturb Yes
    E911 No
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold No
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone No
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Pro
    Plan Summary Get five numbers and unlimited extensions on the pro plan.
    Key Features
    • No hidden fees
    • 5 toll free numbers
    • Unlimited extensions
    • Call forwarding
    Notes All plans include: virtual receptionist, call forwarding, SMS, voicemail to email, call recording, conference calling, call screening, faxing, and mobile app usage. This Plan is available in the following countries :
  • United States
  • Plan Pricing & Services1
    Regular Price $49.00
    Promo Price $24.00
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD N/A
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    Faxing No
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • Pro : $49 /mo.
    	
    Toll Free
    Setup N/A
    Monthly N/A
    Included Min. 4000
    Add'l Min. Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Plan Minutes
    Local Min. 4000
    Add'l Local Min. Cost N/A
    Long Distance
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge No
    Business SMS Yes
    Busy Lamp Field No
    Call Analytics Yes
    Call Announce Yes
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications Yes
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block No
    Caller ID Control No
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client No
    Dial-by-Name Directory No
    Directory Assistance (411) No
    Do Not Disturb Yes
    E911 No
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold No
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone No
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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