CloudPhone Reviews

Name: CloudPhone
Address: San Diego, CA
Rating: 4.5

Get all the features of a professional phone system in the cloud with CloudPhone. This all-in-one management portal simplifies your virtual phone system granting you flexibility to focus on what matters, your business.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

CloudPhone is the best solution to your VoIP system needs. Created by Voxox in 2006, CloudPhone has been recognized for its simple approach to the user experience. With three customizable plans and no contracts, you have the flexibility to cancel at any time or upgrade your services. CloudPhones high quality phone features and virtual receptionist give your team the freedom to focus on what matters while maintaining clear and organized communication with your customers. This simple design is an amazing value that has won numerous awards because of its reliable service.

Write your own review

Same Features As Grasshopper - Better Price

opadpro May 14, 2018

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 4 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

I looked at Grasshopper and RingCentral, but I'm glad I found CloudPhone. Same features as the rest of the other business number/virtual phone system providers but at a better price. Works great, no complaints, get all my calls now on my biz line.

Pros Price, call quality, virtual features.

Cons Does not have desk phones you can purchase or rent.

CloudPhone

San Diego , CA

United States

2006Year Founded

11User Reviews

Overall Rating

4.36

Sound Quality92%

Reliability92%

Features87%

Customer Service90%

Price87%

Service Locations

Worldwide

The Skinny

CloudPhone was founded in 2006 and is headquarted in sunny San Diego, CA. They offer powerful features for your phone system at the best price. Take advantage of the virtual receptionist that answers your calls with a professional greeting and routes your callers to the right person, message or voicemail.

The Rub

With a 30 day money back guarantee you should try one of three CloudPhones plans: Basic, Plus or Pro.

On the Basic plan you are playing $12 per month for one toll free or local number, up to three extentions and one virtual receptionist menu. This plan is ideal for smaller buisnesses that want to project a big business image and establish a local presence.
When you select the Plus plan you are paying $24 per month for two toll free or local numbers, up to seven extentions and two virtual receptionist menus. Get 1,000 monthly text messages and calling minutes on the Pro plan, and see what more your business is capable of achieving.
Get the BEST value with CloudPhones Pro plan for only $24 per month. On this plan you will have access to five toll free or local numbers, unlimited extentions and four virtual receptionist menus. Included are 4,000 monthly text messages and calling minutes.

All three plans offer over 20 professional phone features such as:

Call forwarding
Calling recording
Call screening
Visual voicemail to text & email
SMS included with every number
Conference Calling

Bottom Line

CloudPhone is your virtual solution to your business phone system. Get top quality features and service for a very affordable price.

Try CloudPhone risk free for 30 days and if you are not 100% satisfied you can cancel your service at anytime within 30 days of activation. Looking for even more ways CloudPhone can save you money? Port your already existing phone number to CloudPhone and don't waste money on updating your business number.

Basic
Plus
Pro

Plan Info
Plan Name	Basic
Plan Summary	Get one number and three extensions on this basic plan.
Key Features	1 toll free number Up to 3 extensions Conference calling Call recording
Notes	All plans include: virtual receptionist, call forwarding, SMS, voicemail to email, call recording, conference calling, call screening, faxing, and mobile app usage. This Plan is available in the following countries : United States

Plan Pricing & Services¹
Regular Price	$12.00
Promo Price	N/A
Price Disclaimer	N/A
Setup Fees	Free
Activation Fees	Free
Number Porting Fee	Free
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

Plan Pricing Tiers²
Month to Month (per user)	Basic : $12 /mo.

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$0.00 /mo.
			
			
				Included Min.
				0
			
			
				Add'l Min. Cost
				$0.05 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				0
			
			
				Monthly
				Included
			
			
				Included Pages
				0
			
			
				Add'l Pages Cost
				N/A
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	



	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				Included
			
			
				Add'l Local Min. Cost
				$0.050
			

			
				Long Distance
				-
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				N/A

Plan Features³
Admin Dashboard/Portal	Yes
Anonymous Call Rejection	No
Auto Attendant	Yes
Barge	No
Business SMS	Yes
Busy Lamp Field	No
Call Analytics	Yes
Call Announce	Yes
Call Continuity	No
Call Forwarding	Yes
Call Forwarding - Advanced	Yes
Call Hold	Yes
Call Logs/Reports	Yes
Call Me Now	No
Call Monitoring	No
Call Notifications	Yes
Call Park	No
Call Pass	No
Call Queuing	No
Call Recording	Yes
Call Return	No
Call Routing	Yes
Call Screening	Yes
Call Transfer	Yes
Call Waiting	Yes
Caller ID	Yes
Caller ID - Dynamic	Yes
Caller ID Block	No
Caller ID Control	No
Click-to-call Me	No
Click-to-dial	No
Conference Bridge	Yes
Conference Calling	Yes
Custom Greetings	Yes
Custom Tagging	Yes
Desktop Integration Client	No
Dial-by-Name Directory	No
Directory Assistance (411)	No
Do Not Disturb	Yes
E911	No
Fax to Email	Yes
Find Me/Follow Me	Yes
Group Paging	Yes
HD Video Conferencing	No
HD Voice	Yes
Hunt Groups	Yes
Interactive Voice Response	Yes
Local Number Portability	Yes
Mobile App	Yes
Mobile/Desktop Sync	Yes
Music on Hold	No
Redial	Yes
Ring Groups	Yes
Selective Call Acceptance	No
Selective Call Rejection	No
Shared Call Appearance	Yes
Simultaneous Ring	Yes
Softphone	Yes
Speed Dial	No
Switchboard Software	No
Telephone Numbers (DIDs)	Yes
Third Party Softphones	No
Unified Inbox	Yes
User Portal	Yes
Video Conferencing	No
Virtual Extensions	Yes
Virtual Fax	Yes
Visual Voicemail	Yes
Voicemail	Yes
Voicemail to Email	Yes
Voicemail Transcription	Yes
Whisper	No

¹Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

²To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

³The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

Plan Info
Plan Name	Plus
Plan Summary	Get two numbers and seven extensions on the plus plan.
Key Features	Up to 7 extensions No hidden fees Call screening 2 toll free numbers
Notes	All plans include: virtual receptionist, call forwarding, SMS, voicemail to email, call recording, conference calling, call screening, faxing, and mobile app usage. This Plan is available in the following countries : United States

Plan Pricing & Services¹
Regular Price	$24.00
Promo Price	N/A
Price Disclaimer	N/A
Setup Fees	Free
Activation Fees	Free
Number Porting Fee	Free
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

Plan Pricing Tiers²
Month to Month (per user)	Plus : $24 /mo.

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$0.00 /mo.
			
			
				Included Min.
				1000
			
			
				Add'l Min. Cost
				$0.00 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				0
			
			
				Monthly
				Included
			
			
				Included Pages
				0
			
			
				Add'l Pages Cost
				N/A
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	



	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				1000
			
			
				Add'l Local Min. Cost
				N/A
			

			
				Long Distance
				-
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				N/A

Plan Features³
Admin Dashboard/Portal	Yes
Anonymous Call Rejection	No
Auto Attendant	Yes
Barge	No
Business SMS	Yes
Busy Lamp Field	No
Call Analytics	Yes
Call Announce	Yes
Call Continuity	No
Call Forwarding	Yes
Call Forwarding - Advanced	Yes
Call Hold	Yes
Call Logs/Reports	Yes
Call Me Now	No
Call Monitoring	No
Call Notifications	Yes
Call Park	No
Call Pass	No
Call Queuing	No
Call Recording	Yes
Call Return	No
Call Routing	Yes
Call Screening	Yes
Call Transfer	Yes
Call Waiting	Yes
Caller ID	Yes
Caller ID - Dynamic	Yes
Caller ID Block	No
Caller ID Control	No
Click-to-call Me	No
Click-to-dial	No
Conference Bridge	Yes
Conference Calling	Yes
Custom Greetings	Yes
Custom Tagging	Yes
Desktop Integration Client	No
Dial-by-Name Directory	No
Directory Assistance (411)	No
Do Not Disturb	Yes
E911	No
Fax to Email	Yes
Find Me/Follow Me	Yes
Group Paging	Yes
HD Video Conferencing	No
HD Voice	Yes
Hunt Groups	Yes
Interactive Voice Response	Yes
Local Number Portability	Yes
Mobile App	Yes
Mobile/Desktop Sync	Yes
Music on Hold	No
Redial	Yes
Ring Groups	Yes
Selective Call Acceptance	No
Selective Call Rejection	No
Shared Call Appearance	Yes
Simultaneous Ring	Yes
Softphone	No
Speed Dial	Yes
Switchboard Software	No
Telephone Numbers (DIDs)	Yes
Third Party Softphones	No
Unified Inbox	Yes
User Portal	Yes
Video Conferencing	No
Virtual Extensions	Yes
Virtual Fax	Yes
Visual Voicemail	Yes
Voicemail	Yes
Voicemail to Email	Yes
Voicemail Transcription	Yes
Whisper	No

²To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

Plan Info
Plan Name	Pro
Plan Summary	Get five numbers and unlimited extensions on the pro plan.
Key Features	No hidden fees 5 toll free numbers Unlimited extensions Call forwarding
Notes	All plans include: virtual receptionist, call forwarding, SMS, voicemail to email, call recording, conference calling, call screening, faxing, and mobile app usage. This Plan is available in the following countries : United States

Plan Pricing & Services¹
Regular Price	$49.00
Promo Price	$24.00
Price Disclaimer	N/A
Setup Fees	Free
Activation Fees	Free
Number Porting Fee	Free
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

Plan Pricing Tiers²
Month to Month (per user)	Pro : $49 /mo.

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$0.00 /mo.
			
			
				Included Min.
				4000
			
			
				Add'l Min. Cost
				$0.00 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				0
			
			
				Monthly
				Included
			
			
				Included Pages
				0
			
			
				Add'l Pages Cost
				N/A
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	



	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				4000
			
			
				Add'l Local Min. Cost
				N/A
			

			
				Long Distance
				-
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				N/A

Plan Features³
Admin Dashboard/Portal	Yes
Anonymous Call Rejection	No
Auto Attendant	Yes
Barge	No
Business SMS	Yes
Busy Lamp Field	No
Call Analytics	Yes
Call Announce	Yes
Call Continuity	No
Call Forwarding	Yes
Call Forwarding - Advanced	Yes
Call Hold	Yes
Call Logs/Reports	Yes
Call Me Now	No
Call Monitoring	No
Call Notifications	Yes
Call Park	No
Call Pass	No
Call Queuing	No
Call Recording	Yes
Call Return	No
Call Routing	Yes
Call Screening	Yes
Call Transfer	Yes
Call Waiting	Yes
Caller ID	Yes
Caller ID - Dynamic	Yes
Caller ID Block	No
Caller ID Control	No
Click-to-call Me	No
Click-to-dial	No
Conference Bridge	Yes
Conference Calling	Yes
Custom Greetings	Yes
Custom Tagging	Yes
Desktop Integration Client	No
Dial-by-Name Directory	No
Directory Assistance (411)	No
Do Not Disturb	Yes
E911	No
Fax to Email	Yes
Find Me/Follow Me	Yes
Group Paging	Yes
HD Video Conferencing	No
HD Voice	Yes
Hunt Groups	Yes
Interactive Voice Response	Yes
Local Number Portability	Yes
Mobile App	Yes
Mobile/Desktop Sync	Yes
Music on Hold	No
Redial	Yes
Ring Groups	Yes
Selective Call Acceptance	No
Selective Call Rejection	No
Shared Call Appearance	Yes
Simultaneous Ring	Yes
Softphone	No
Speed Dial	Yes
Switchboard Software	No
Telephone Numbers (DIDs)	Yes
Third Party Softphones	No
Unified Inbox	Yes
User Portal	Yes
Video Conferencing	No
Virtual Extensions	Yes
Virtual Fax	Yes
Visual Voicemail	Yes
Voicemail	Yes
Voicemail to Email	Yes
Voicemail Transcription	Yes
Whisper	No

²To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

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Toll Free
Setup	$0.00
Monthly	$0.00 /mo.
Included Min.	0
Add'l Min. Cost	$0.05 /min.

Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers

Plan Minutes
Local Min.	Included
Add'l Local Min. Cost	$0.050
Long Distance	-
Incl. Long Distance Min.	N/A
Add'l Long Distance Min. Cost	N/A

Plan Minutes
Local Min.	1000
Add'l Local Min. Cost	N/A
Long Distance	-
Incl. Long Distance Min.	N/A
Add'l Long Distance Min. Cost	N/A

Plan Minutes
Local Min.	4000
Add'l Local Min. Cost	N/A
Long Distance	-
Incl. Long Distance Min.	N/A
Add'l Long Distance Min. Cost	N/A