VanillaSoft Reviews

Vanillasoft is a Texas-based company offering all-in-one sales engagement software software focusing on lead management and native VoIP solutions. . Since 2005, VanillaSoft has been dedicated to making efficient software that increases the efficiency of your sales team. The Vanillasoft all-in-one sales engagement platform software embeds phone-based selling tools from call center software with robust lead management and customer relationship management tools to increase agent productivity.

The VanillaSoft sales engagement software Vanillasoft's sales engagement platform prioritizes, optimizes, and automates work. Agents can have high-quality conversations with the most valuable leads...faster.

The lead management tool pulls in, filters, and serves the next best record to your agents. An integrated auto dialer launches calls directly from the platform from enterprise-grade VoIP. It automates busy work, so agents can focus on selling

With Vanillasoft orchestration and automation, sales organizations can ensure the highest user experience for their prospects. Saving agent busywork removes time-wasting activities from the agent’s day — so they can spend more time building relationships and closing deals.

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VanillaSoft

2005Year Founded

0User Reviews

Overall Rating

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Plan Info
Plan Name	Core
Plan Summary	Vanillasoft uses an annual bundle model to help you select the service that's right for your business. Each bundle includes the first five seats, initial set-up, ongoing support, and updates. If you don't see a bundle that works for you, we'll build it custom.
Key Features	Enterprise VoIP & Dialer Lead Prioritization Sales Automation Reporting & Dashboards
Notes	A complete multi-channel engagement platform, including automated sales email nurturing. Powered by our lead prioritization engine, reps focus on the leads most likely to convert and leave the busy work behind: ● Enterprise grade VoIP and preview or progressive dialer ● Cutting-edge speed to lead and personal lead management ● Sales automation for email, SMS, call recording, and transcription ● Reporting and dashboards This Plan is available in the following countries : United States

Plan Pricing & Services¹
Regular Price	-
Promo Price	N/A
Price Disclaimer	Contact for pricing
Setup Fees	Free
Activation Fees	Free
Number Porting Fee	Free
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

Plan Pricing Tiers²
Annual Contract Paid Monthly (per user)	Core : contact for pricing /mo

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$0.00 /mo.
			
			
				Included Min.
				N/A
			
			
				Add'l Min. Cost
				$0.00 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				N/A
			
			
				Monthly
				Included
			
			
				Included Pages
				N/A
			
			
				Add'l Pages Cost
				N/A
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	


	
		
			
				Equipment Options
			
		
		
			
				SIP/BYOD
				
			
			
				Phone Credit
				
			
			
				IP Phone Included
				
			
			
				IP Phone For Sale
				
			
			
				ATA Included
				
			
			
				ATA For Sale
				
			
		
	

	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				Included
			
			
				Add'l Local Min. Cost
				N/A
			

			
				Long Distance
				Unlimited
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				N/A

Plan Features³
Admin Dashboard/Portal	No
Anonymous Call Rejection	No
Auto Attendant	No
Barge	No
Business SMS	Yes
Busy Lamp Field	No
Call Analytics	Yes
Call Announce	No
Call Continuity	No
Call Forwarding	No
Call Forwarding - Advanced	No
Call Hold	No
Call Logs/Reports	Yes
Call Me Now	No
Call Monitoring	Yes
Call Notifications	No
Call Park	No
Call Pass	No
Call Queuing	Yes
Call Recording	Yes
Call Return	No
Call Routing	Yes
Call Screening	No
Call Transfer	No
Call Waiting	No
Caller ID	Yes
Caller ID - Dynamic	No
Caller ID Block	No
Caller ID Control	No
Click-to-call Me	No
Click-to-dial	Yes
Conference Bridge	No
Conference Calling	No
Custom Greetings	No
Custom Tagging	No
Desktop Integration Client	No
Dial-by-Name Directory	No
Directory Assistance (411)	No
Do Not Disturb	No
E911	No
Fax to Email	No
Find Me/Follow Me	No
Group Paging	No
HD Video Conferencing	No
HD Voice	Yes
Hunt Groups	No
Interactive Voice Response	Yes
Local Number Portability	No
Mobile App	No
Mobile/Desktop Sync	No
Music on Hold	No
Redial	No
Ring Groups	No
Selective Call Acceptance	No
Selective Call Rejection	No
Shared Call Appearance	No
Simultaneous Ring	No
Softphone	Yes
Speed Dial	No
Switchboard Software	No
Telephone Numbers (DIDs)	No
Third Party Softphones	No
Unified Inbox	No
User Portal	Yes
Video Conferencing	No
Virtual Extensions	No
Virtual Fax	No
Visual Voicemail	No
Voicemail	Yes
Voicemail to Email	Yes
Voicemail Transcription	Yes
Whisper	No

¹Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

²To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

³The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

Plan Info
Plan Name	Advantage
Plan Summary	Vanillasoft uses an annual bundle model to help you select the service that's right for your business. Each bundle includes the first five seats, initial set-up, ongoing support, and updates. If you don't see a bundle that works for you, we'll build it custom.
Key Features	Everything in Core SmartCaller Trust SmartCaller ID Appointment Scheduler
Notes	The same priority lead-focused, multi-channel engagement platform in Core bundled with our SmartCaller solutions. Our technology ensures that recipients trust your calls, resulting in the highest possible answer rates: ● Everything included in Core ● SmartCaller Trust and SmartCaller ID ● Online appointment scheduler This Plan is available in the following countries : United States

Plan Pricing & Services¹
Regular Price	-
Promo Price	N/A
Price Disclaimer	Contact for pricing
Setup Fees	Free
Activation Fees	Free
Number Porting Fee	Free
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$0.00 /mo.
			
			
				Included Min.
				N/A
			
			
				Add'l Min. Cost
				$0.00 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				N/A
			
			
				Monthly
				Included
			
			
				Included Pages
				N/A
			
			
				Add'l Pages Cost
				N/A
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	


	
		
			
				Equipment Options
			
		
		
			
				SIP/BYOD
				
			
			
				Phone Credit
				
			
			
				IP Phone Included
				
			
			
				IP Phone For Sale
				
			
			
				ATA Included
				
			
			
				ATA For Sale
				
			
		
	

	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				Included
			
			
				Add'l Local Min. Cost
				N/A
			

			
				Long Distance
				-
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				N/A

Plan Features³
Admin Dashboard/Portal	No
Anonymous Call Rejection	No
Auto Attendant	No
Barge	No
Business SMS	Yes
Busy Lamp Field	No
Call Analytics	Yes
Call Announce	No
Call Continuity	No
Call Forwarding	No
Call Forwarding - Advanced	No
Call Hold	No
Call Logs/Reports	Yes
Call Me Now	No
Call Monitoring	Yes
Call Notifications	No
Call Park	No
Call Pass	No
Call Queuing	Yes
Call Recording	Yes
Call Return	No
Call Routing	Yes
Call Screening	No
Call Transfer	No
Call Waiting	No
Caller ID	Yes
Caller ID - Dynamic	No
Caller ID Block	No
Caller ID Control	No
Click-to-call Me	No
Click-to-dial	Yes
Conference Bridge	No
Conference Calling	No
Custom Greetings	No
Custom Tagging	No
Desktop Integration Client	No
Dial-by-Name Directory	No
Directory Assistance (411)	No
Do Not Disturb	No
E911	No
Fax to Email	No
Find Me/Follow Me	No
Group Paging	No
HD Video Conferencing	No
HD Voice	Yes
Hunt Groups	No
Interactive Voice Response	No
Local Number Portability	No
Mobile App	No
Mobile/Desktop Sync	No
Music on Hold	No
Redial	No
Ring Groups	No
Selective Call Acceptance	No
Selective Call Rejection	No
Shared Call Appearance	No
Simultaneous Ring	No
Softphone	Yes
Speed Dial	No
Switchboard Software	No
Telephone Numbers (DIDs)	No
Third Party Softphones	No
Unified Inbox	No
User Portal	Yes
Video Conferencing	No
Virtual Extensions	No
Virtual Fax	No
Visual Voicemail	No
Voicemail	Yes
Voicemail to Email	Yes
Voicemail Transcription	Yes
Whisper	No

Plan Info
Plan Name	Enterprise
Plan Summary	Vanillasoft uses an annual bundle model to help you select the service that's right for your business. Each bundle includes the first five seats, initial set-up, ongoing support, and updates. If you don't see a bundle that works for you, we'll build it custom.
Key Features	Everything in Advantage API Access Single Sign-On Compliance Integrations
Notes	The same high-deliverability, multi-channel engagement as Core and Advantage, with enhanced tools for integration, security, and regulatory compliance: ● Everything included in Core and Advantage ● API access and custom tables ● Single sign-on and IP restrictions ● Compliance partner integrations This Plan is available in the following countries : United States

Plan Pricing & Services¹
Regular Price	-
Promo Price	N/A
Price Disclaimer	Contact for pricing
Setup Fees	Free
Activation Fees	Free
Number Porting Fee	Free
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$0.00 /mo.
			
			
				Included Min.
				N/A
			
			
				Add'l Min. Cost
				$0.00 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				N/A
			
			
				Monthly
				Included
			
			
				Included Pages
				N/A
			
			
				Add'l Pages Cost
				N/A
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	


	
		
			
				Equipment Options
			
		
		
			
				SIP/BYOD
				
			
			
				Phone Credit
				
			
			
				IP Phone Included
				
			
			
				IP Phone For Sale
				
			
			
				ATA Included
				
			
			
				ATA For Sale
				
			
		
	

	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				Included
			
			
				Add'l Local Min. Cost
				N/A
			

			
				Long Distance
				-
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				N/A

Plan Features³
Admin Dashboard/Portal	No
Anonymous Call Rejection	No
Auto Attendant	No
Barge	No
Business SMS	Yes
Busy Lamp Field	No
Call Analytics	Yes
Call Announce	No
Call Continuity	No
Call Forwarding	No
Call Forwarding - Advanced	No
Call Hold	No
Call Logs/Reports	Yes
Call Me Now	No
Call Monitoring	Yes
Call Notifications	No
Call Park	No
Call Pass	No
Call Queuing	Yes
Call Recording	Yes
Call Return	No
Call Routing	Yes
Call Screening	No
Call Transfer	No
Call Waiting	No
Caller ID	Yes
Caller ID - Dynamic	No
Caller ID Block	No
Caller ID Control	No
Click-to-call Me	No
Click-to-dial	Yes
Conference Bridge	No
Conference Calling	No
Custom Greetings	No
Custom Tagging	No
Desktop Integration Client	No
Dial-by-Name Directory	No
Directory Assistance (411)	No
Do Not Disturb	No
E911	No
Fax to Email	No
Find Me/Follow Me	No
Group Paging	No
HD Video Conferencing	No
HD Voice	Yes
Hunt Groups	No
Interactive Voice Response	Yes
Local Number Portability	No
Mobile App	No
Mobile/Desktop Sync	No
Music on Hold	No
Redial	No
Ring Groups	No
Selective Call Acceptance	No
Selective Call Rejection	No
Shared Call Appearance	No
Simultaneous Ring	No
Softphone	Yes
Speed Dial	No
Switchboard Software	No
Telephone Numbers (DIDs)	No
Third Party Softphones	No
Unified Inbox	No
User Portal	Yes
Video Conferencing	No
Virtual Extensions	No
Virtual Fax	No
Visual Voicemail	No
Voicemail	Yes
Voicemail to Email	Yes
Voicemail Transcription	Yes
Whisper	No

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Toll Free
Setup	$0.00
Monthly	$0.00 /mo.
Included Min.	N/A
Add'l Min. Cost	$0.00 /min.

Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers

Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale

Plan Minutes
Local Min.	Included
Add'l Local Min. Cost	N/A
Long Distance	Unlimited
Incl. Long Distance Min.	N/A
Add'l Long Distance Min. Cost	N/A