close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.
Home > All Providers Reviews > Vanillasoft

VanillaSoft Reviews

VanillaSoft is a Texas-based company offering cloud-based call center software focusing on lead management and customer relationship management (CRM) solutions. Since 2005, VanillaSoft has been dedicated to making simple, smart software that increases the efficiency of your sales team. The VanillaSoft Outbound Lead Management-CRM software merges phone-based selling tools from call center software with robust lead management and customer relationship management tools to increase your productivity.

The VanillaSoft Outbound Lead Management-CRM software lets you track every lead from cradle to grave and is perfect for sales by phone. Automatic Real-Time Lead Distribution prevents leads from being lost and prioritizes them with next-best-call logic to increase call volume by 20%. The lead-routing call logic can be tailored to your sales process.

The VanillaSoft Outbound Lead Management-CRM software give you 2 flavors for auto dialing: progressive dialing and click-to-call dialing. Both dial from your current VoIP service provider for lower rates and no connection delays.

The VanillaSoft Outbound Lead Management-CRM software is completely web based, so it sets up and gets running quickly. The VanillaSoft call center software offers integrated email, a real-time dashboard, and robust web reporting. It can also set appointments and integrate with LinkedIn for social selling.

VanillaSoft reviews mention the 2010 Product of the Year Award from the Technology Marketing Corporation’s Customer Interaction Solutions magazine, which is a leading publication for call centers and related subjects. They were honored with the award for advancing call center technologies with the VanillaSoft Outbound Lead Management-CRM software.

VanillaSoft Outbound Lead Management-CRM Products

VanillaSoft Outbound Lead Management-CRM softwares comes in 3 flavors to appease your taste and price preferences.

VanillaSoft Lite

The Lite plan is $25 per user a month, or $16 with annual billing.

Features
  • 14-day free trial
  • For 1 to 5 users
  • Manage 1 project database and up to 10,000 contacts
  • Automatic Next-Best-Lead Distribution
  • Email templates

VanillaSoft Lite Plus

The Lite Plus plan is $40 per user a month, or $25 with annual billing.

Features
  • 14-day free trial
  • Includes auto dialing (progressive and preview)
  • Manage 1 project database and up to 10,000 contacts
  • Automatic Next-Best-Lead Distribution
  • Email templates

VanillaSoft Pro

The Pro plan starts at $65 per user a month, but you must call for personalized quotes.

Features
  • 30-day free trial
  • Manage multiple project databases
  • Up to 25,000 contacts per user
  • Includes auto dialing (progressive and preview)
  • Automatic Next-Best-Lead Distribution
  • Full email integration
  • Intelligent call recording
  • Appointment-setting module
  • Team-based selling
  • LinkedIn integration
  • Lead scoring

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

VanillaSoft

2005Year Founded
0%Recommend
0User Reviews
Get Quote

Overall Rating

0
0
0%
0%
0%
0%
0%

Service Locations

Recent Reviews

fluentstream technologies logo
5
FluentStream Technologies

Our needs weren't particularly easy. Two small companies at one location operating separately and answering the phones with 2 business names (with...

October 8th, 2018 - KFADV
nextiva logo
5
Nextiva

From the first contact with Nextiva you’ll be impressed. They are professionals through and through. They’ve made it easy for us to get online with...

October 5th, 2018 - Ousba1968

Most Recent Blog Posts

disaster recovery concept
Q&A with TCN: Disaster Recovery in the Contact Cent...

According to the National Hurricane Center, the Atlantic hurricane season occurs on June 1st until November 30th; while the Eastern Pacific hurricane season is from May 15th and ends November 30th....

Oct 13, 2018
counterpath bria teams multiple devices
CounterPath Unveils New Team Collaboration Offering for...

The emerging technologies that have made their way into the world of business have simplified and streamlined the process of communications for organizations both internally and externally. From...

Oct 10, 2018