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Axvoice Reviews

Axvoice is a VoIP service provider that offers low-rate domestic and international calling plans for residential and business customers. There are no contracts necessary to sign up with Axvoice service, and customers can safely try their service with a money back guarantee. Plus, Axvoice plans come with 30+ free calling features in addition to 24/7 customer support. And getting customer support with Axvoice is as easy as using the green "Live Help" button on their website for immediate service. Furthermore, their services are plug and play, ensuring your phone system is up and running as soon as possible. 

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

Axvoice delivers affordable VoIP phone solutions to residential customers in the US and Canada. With three relatively inexpensive home phone plans to choose from, customers that move to Axvoice can take advantage of slashed telephone bills while enjoying advanced calling features.

Affordable Residential Plans

Axvoice offers three of the most economical residential VoIP plans: Home Phone Service USA/Canada (starts at $8.25/month for a yearly plan), the US/Canada 200 (starts at 5.99/month for a yearly plan plus low per minute calling rates), and Pay As You Go plan (starts at $4.99/month plus low per minute calling rates). All three plans include over 30+ calling features, online account management, and VoIP equipment.

Free Equipment and Hassle-free Setup

All of Axvoice’s home phone plans include a free VoIP device. The device is designed for plug and play installation, which means it works right out of the box and gets your service up and running in minutes. Axvoice also offers BYOD (where applicable) to help you save on your bill.

Write your own review

A wonderful experience - highly professional service - Axvoice

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I just switched my service to Axvoice and so far I’m extremely happy. I was getting sick of dealing with the BS with Xfinity. My bill was nearly $200 every month for their triple play package. I had their cable service with all the movie channels, home phone, and internet. For some reason, the bill seemed to be different every month. And when I had trouble with my service, their go-to response was “there’s a known problem in your area.” It just got too frustrating to continue to deal with their nonsense. I wanted to switch a long time ago but there was no other option. My father has satellite services and I absolutely hate it. I finally decided to downgrade to just their basic cable package, found a cheaper internet company, and got my home phone service through you guys. I’m really impressed by the quality of the calls. There is absolutely no difference between your service, and the expensive service from Xfinity. It makes me feel a bit stupid for not switching sooner. I feel like I threw away a crap load of money for nothing. So far, switching has been a great decision. My bills are lower, the service is great, and my wife is happy. So that’s all that really matters. I’ve only had to contact customer service a few times, but it was mostly just to ask questions, but they were always friendly and helpful, so no complaints here. I even recommended your service to a couple of my in-laws.

Reliable, cost effective and affordable service provider.
nil
Yes

Axvoice - Terrible!

user_review
3
Average: 3 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
1.8
Average: 1.8 (1 vote)

I am IT professional and I would strongly discourage anyone to do business with this company. They do not have address and phone number, no names of customer support people you work with, just e-mail support, slow at times (24-48 hr to respond). They betray customers' confidence to safeguard privacy. Paying less is only good if you get what you want, but being/getting betrayed is not worth any savings. Now exploring other (more expensive) options for VOIP and assuming they will never refund $129 because I did use my own equipment (and as some other reviewers already indicated). Will have to cancel my credit card, just in case! Moving on!
Piece of advice: do not go for 12-mo contract. Get a month-to-month at a higher rate and only if you are happy with service get a longer contract.

VOIP is cheaper than land line, but that is about it. Company looks good "on paper" and has decent reviews, but don't be fooled.
This company is a joke: 1. They do not have a phone to call, and e-mail is only support you will get 2. Enrollment process is very cumbersome 3. They required to call you back to confirm order - nice if you ALREADY HAVE A PHONE! 4. They requested copy of your credit card face side - send to them by email so that the whole world can see it, despite you should be able to upload it via their SSL protected website. 5. Total charges for 1 yr contract were ~$129, which they do not mention on their website. I know there are all kind of federal fees, but they could be up front with those, because they are known and fixed. We forced airline industry to show full fare cost when booking upfront. How hard is this for VOIP operators!!!! 6. I did not receive phone number that I selected but another one - why are they then letting you choose a number???? They said numbers are dependent on availability....Why offer that option then when applying? 7. Then they send you via email all your credentials in plain text (even they do have SSL protected website where you could login in and get these credentials safely). This included web login password - I bothered to create 20 char password that they then just revealed to the whole world in an email 8. Instructions how to configure your own gateway are vague and partially incorrect. Spent quite bit of time until things worked. 9. Dialing numbers out is very slow - up to 20 sec from moment you typed/dialed US number - skype does it in <5s 10. They will auto enroll your credit card for any payments without your explicit permission and they will charge it whenever they want. 11. So, I prepaid full year for unlimited US/CAN calls, and yet after 1st billing cycle they charged my credit card for 5 dollars without any explanation. When I emailed support they responded that they adjusted my billing cycle to 1st of the month (which I did not ask for) and refused to adjust cycle back to original date as I requested (and refund $5) claiming that this is how their billing cycle works. 12. After my threat that I will ask credit card company to cancel this transactions, my phone is not working as of this morning.
No

Axvoice Savior

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

It was quite difficult for us to change our phone company exactly when my wife was in the hospital but I had to do that as my phone service provider GlaxyVoice was closing its business. I was kind of “rescued” by Axvoice and they transferred my GalaxyVoice number on their own. All I had to do was sign up and then email an authority letter. They completed the whole process on my behalf while I was busy with my children and wife in the hospital. Besides that, I am getting free voice mail and call forwarding. At night, I can use Do Not Disturb feature which is the most useful feature with a new born in the house. Call quality and customer support is far better than what I was getting before.

Fast number transfer, excellent voice quality
none
Yes

Horrible Customer Service, overcharging with Axvoice

user_review
3
Average: 3 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
2
Average: 2 (1 vote)
2
Average: 2 (1 vote)

Stay Away, there is no live customer service, you will never have questions and or issues resolved. The service was ok, but have many issues over the time that I did try to use it.

Cheap Service
Non-existent customer service. When they did bother to respond to emails, the questions were not answered or addressed. Was due a refund and never received it, and customer service would never respond. Use at your own risk.
No

DO NOT GET THEIR SERVICE

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)

With cheap price comes cheap service. I rarely ever encounter bad enough service where I feel the need to post a bad review. However, I feel like this particular experience is quite an exception. I obtained service from them because I read reviews that their VoIP was excellent and the connection was clear. From the day I received my "free" device I already had technical issues. I couldn't make or receive calls. The most frustrating part was that I couldn't even call to troubleshoot, I had to email which took me 3 days to get it resolved. It all ended up being an issue on their end. After that was resolved, I asked them to disable my call waiting which I could not have active as I was using this for a customer service position at home. They stated it was disabled but people were still getting a "ringing" when they called when I was on another incoming call. When contacting them they stated it depended on the provider of the person calling. That made no sense. What was the point of having call waiting disabled if it only worked with certain providers which seemed to be none of the ones that called me. After I advised them of that they then blamed the issue on me that it would be on my end. (Mind you, I now have Vonage and my call waiting disability has had no issues.) Then a day later my incoming calls were not coming through at all. I don't claim to be a IT wiz or anything but I have a fairly advanced knowledge of computers and I'm pretty sure this is not an easy connection for someone who has no clue how to troubleshoot. I've since cancelled my service and requested a refund of my remaining balance for my outgoing calls. They said I would be charged 39.99 for that "free" device until I returned it within 10 days, in which I have to pay the shipping in handling. They've already caused my account to be overdrawn and there is no way that I'm going to pay anything else towards this incompetent company. What a waste of my time/money. Do not get this service.

Cheap
Customer Service, Technical Issues, Unauthorized Debits
No

Excellent service at Axvoice!!!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Prices are lower, no contract required, good after sales support and 2 dozen free features. Voice quality is excellent on local as well as international calls. Just love everything about this service.

Yes

Absolutely fantastic customer support at Axvoice

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I’ve never had a VOIP service before, so I had a lot of questions before signing up. Axvoice customer service is impeccable. They were so friendly and patient with me. They made sure I understood everything and was completely comfortable with the details of the service before purchasing. So right off the bat, I liked Axvoice. I just want to give a breakdown of how smoothly the entire process was for me.
On DAY ONE, I called to inquire about the service and ask questions. Later that day, I spoke with my husband about it, and he told me to go for it. So I signed up on their website that evening to get started. Within a couple of hours a representative called to confirm the order and told me that I would receive the equipment within a week.
Day Five, I received my phone adapter. I was surprised it came so fast; it came sooner than expected. I hooked the phone adapter up to my modem, and plugged my phone into the adapter. It was extremely easy, my thirteen year old granddaughter helped. It only took me like 60 seconds to do it and I was able to make and receive calls immediately.
DAY SEVEN, I sent AxVoice some paperwork to have my old number transferred over to my service.
DAY 15, my number was transferred over successfully, and I started using my new service with no problems. The call quality is really impressive. I absolutely love it. The whole process was easy, the customer service was great, and the features are wonderful.

Best voice quality and low rates
Not a single issue
Yes

My dog could provide better customer service than Axvoice does!

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1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)

I tried to sign up for their service but their "billing" department (so said their emails) was so inflexible and rigid about the process, I ultimately gave up trying to complete it. Not only did they fail to read/respond appropriately to emails -- repeatedly requesting information, for example, which I already provided to them -- my issue ultimately came down to their complete inflexibility in regards to a simple phone call. As with many companies, they use a phone call to validate their online client and wish to speak to you personally. However, in attempting to set up this initial call, Axvoice seemed completely inflexible, insisting on a time-table which I found decidedly inconvenient. Moreover, they seemed unable or unwillingness to accommodate an alternative time frame that was convenient for me. I wasn't trying to be a prima donna -- accommodating a customer's time table is perhaps one of the most basic tenets to proper customer service and I did provide them with a generous three hour window from 9am to noon any day of the week for which I was available for this procedure -- but AXvoice was ultimately incapable to accommodate my request.
Now, I understand when the cable or phone companies requires this kind of "window of availability" (i.e. because they are sending out an actual person to your home to whom you need to give access to your property), but c'mon AXvoice -- this kind of service window crap is really annoying when even when it is clearly necessary. We, on the other hand, were merely negotiating a time block for receiving a simple phone call! WTF? Do you really need to be THAT inflexible? Is your billing staff so impotent that they can't simply pick up the phone at ANY time of day? Ultimately, I just became frustrated with the email back and forth and given the wide range of competition in the VOIP industry, I felt this situation likely portended some really poor customer service for which I would have gravely regretted had I had the misfortune of enduring a full year of service with them. I suppose I might thank AxVoice for being such incredible boobs.

I never had a chance to find out -- they couldn't manage to finish the application process with me
Really bad customer service (at least during the application process).
No

I highly recommend these guys.

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4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)

I have never written a review before in my life, but I guess there's a first time for everything. I'm recently divorced, and been really down on my luck since my wife left me. She usually handles all the bills and financial stuff around the house. I'm a guys' guy, so I don't know what kind of groceries to buy, or what kind of cable package to order. I'm absolutely clueless when it comes to that stuff. The first year on my own was brutal. I overpaid for everything. After my job cut our wages, I had to learn how to budget my money. To go from $11.50 to $8.25, was devastating. I decided to try making money online, so I kept internet and basic cable. I gave up cell phone services for awhile too; I was paying $87 per month for something I barely even used. I saw an ad for Axvoice, and checked the site out. I thought to myself, "$8.25?! I can do that!" The adapter came within a couple of days, and I was up and running. It was nice talking on a phone that didn't drop my calls or sound like I was inside an empty room. I can't believe how many features I get with my service. I have caller id, voicemail, three-way calling, call forwarding, and a bunch of other features. My home phone does more than my cell phone could ever do. I would need 20 different phone apps alone, to do the things Axvoice does. Now that I'm on my own, I can appreciate the small things, and these guys offer a big difference for a small price. Thanks for the awesome service.

Offering plenty of features and saving my money every month.
I can't find any thing annoying.
Yes

Axvoice Works Very Well For Us

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

We have an office in the US and an office in Canada, and we switched over to Axvoice from another VoIP provider about 7 months ago. With our previous VoIP provider, we were constantly having issues with calls dropping, and also billing issues. I grew pretty sick of dealing with it so I did a bit of research online and decided to give Axvoice a try. I am glad I did, as the last 7 months since switching have been mostly smooth sailing. I also want to emphasize that it was easy to get Axvoice set up quickly in both our US and Canada locations, and the systems at both locations interface well with each other. I'd recommend Axvoice to any company who just wants their phone system to work without spending an arm and a leg, and also wants some business-class features.

inexpensive, reliable, no hassle
Yes

Pages

Axvoice

New York City , NY
United States
2005Year Founded
75%Recommend
52User Reviews
Get Quote

Overall Rating

4.027
4
83%
80%
84%
68%
80%

Service Locations

  • United States
  • Canada
VoIP app

The Skinny

Axvoice has a number of offerings available to both residential and business customers. Their Residential plans give you free incoming and outgoing calls to U.S. and Canada for as low as $8.25 a month. They also offer Business plans for as low as $14.99 a month, and International plans for as low as $16.58 a month.

Axvoice VoIP service works in your home by connecting your current home phone to the router with an adapter. Axvoice will supply a VoIP phone adapter with service for the cost of shipping ($19.99). Alternately, Axvoice supports Bring Your Own Device, so you can supply your own adapter if you have already purchased one.

the rub

The Rub

Axvoice provides four of the most economical residential calling plans available in VoIP service: Home Phone Service USA/Canada, US/Canada 200, and Pay As You Go. The plans are set up to accommodate your specific household's calling needs and are priced accordingly. Over 30 calling features are included on every plan for every customer at no extra cost. These features include call management features like alternate caller ID, simultaneous ring, 3-way call, call waiting, and more. The only feature that changes throughout the three residential calling tiers is call forwarding (1.5 cents/minute with Pay As You Go, 200 included minutes with US/Canada 200 and 1.5 cents per minute thereafter, and free with Home Phone Service USA/Canada).

With their residential international plans, users get free unlimited inbound and outbound calls to the US and Canada plus calls to more than 45 countries(see full list of countries on Axvoice's site) with the Residential International plan, and 60 countries with the Residential International Plus plan. These international plans include domestic calling as well to keep your monthly bill straightforward and clear.

With an Axvoice plan, you can also keep your current phone number in addition to free hardware and activation.

bottom line image

Bottom Line

With an Axvoice residential plan, you get affordable rates and access to helpful outbound and inbound call features (emergency 911 is charged at $1.50 for the first month). The best deal for your money is to pay a year up front with Axvoice's Home Phone Service USA/Canada plan and lock yourself in to only $8.25 a month for quality service. If not, the other two residential plans offer promo prices you should take advantage of. Axvoice also helps you save by providing a free one-time activation fee, free BYOD activation, and no hardware cost. Pay only shipping and provisioning in addition to any applicable taxes.

Although you will end up paying extra for Virtual Numbers and Toll Free Numbers through Axvoice, the monthly price is still within budget.

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Our Two Cents

For unlimited local and long distance residential calling, Axvoice has a number of flexible plans that are plug-and-play install, meaning you'll be up and running on your new residential VoIP phone plan in minutes. Their basic residential Home Phone Service USA/Canada plan offers three different payment options, letting you opt for an up-front payment, post-pay option, or month-to-month payment. This plan also includes free outgoing and inbound calls. However, if you are more comfortable with only paying for what you use, Axvoice gives you the option to choose a Pay As You Go plan, which has a low per-minute rate for outbound calls, but still have free inbound calling, all with no contract.

While Axvoice charges for shipping and a first month E911 fee, they also provide you with free equipment, a free activation fee, and free BYOD activation.

Plan Info
Plan Name Axvoice Residential Home Phone Service USA/Canada
Plan Summary For home phone service, Axvoice offers this cost friendly plan for unlimited calls to the U.S. and Canada. You'll also get access to 30+ calling features, online account management, free equipment, and more!
Key Features
  • Unlim Calls US & Canada
  • 30+ Calling Features
  • Free Activation
  • Free Equipment
Notes $8.25/month for service entails signing up for Axvoice's $99/year blow out deal. Add a virtual number for $3.99/month. See provider's site for full feature listing. E911 fee of $1.50 for first month. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Plan Pricing & Services1
    Regular Price $8.25
    Promo Price $6.25
    Price Disclaimer $6.25/mo. 1-year prepay equals $75.00/year
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee $15.00
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Faxing No
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 1-year postpay : $10.99 / mo.
    Month to Month
    (per user)
    • No contract : $14.99 / mo.
    Annual Contract Prepay
    (per user)
    • 1-year prepay : $6.25 / mo.
    	
    Toll Free
    Setup N/A
    Monthly $5.99 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.05 /min.
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant No
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold No
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications No
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return No
    Call Routing No
    Call Screening No
    Call Transfer No
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic No
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling No
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory No
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance No
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Axvoice Residential Home Phone Service US/Canada 200
    Plan Summary With an allotted number of minutes and additional calling for only $0.015/min, the US/Canada 200 plan is convenient for users that don't spend too much time on the phone. You also get free incoming calls, 30+calling features, and more.
    Key Features
    • 200 Included Minutes
    • Free Incoming Calls
    • 30+ Features
    • Free Equipment
    Notes Pay only $5.99/month with Axvoice's yearly promotion. Otherwise, plan is $9.99/month. See provider's site for full feature listing. E911 fee of $1.50 for first month. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Plan Pricing & Services1
    Regular Price $9.99
    Promo Price $5.99
    Price Disclaimer 5.99/mo. is the yearly promotion price
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee $15.00
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    Faxing No
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • No contract : $9.99/mo.
    Annual Contract Prepay
    (per user)
    • 1-year postpay : $5.99/mo.
    	
    Toll Free
    Setup N/A
    Monthly $5.99 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.05 /min.
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. 200
    Add'l Local Min. Cost $0.020
    Long Distance
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost $0.015
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant No
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold No
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications No
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return No
    Call Routing No
    Call Screening No
    Call Transfer No
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic No
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling No
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory No
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance No
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Axvoice Residential Home Phone Pay As You Go
    Plan Summary For residential customers who only want to pay for what they use, the Pay As You Go option is perfect. Incoming calls are free, and outgoing calls are charged at $0.015/min. Plus you get 30+ calling features, too.
    Key Features
    • Low Rates
    • 30+ Features
    • Free Equipment
    • Affordable
    Notes E911 fee of $1.50 for first month. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Plan Pricing & Services1
    Regular Price $4.99
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee $15.00
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    Faxing No
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • No contract : $4.99 / mo.
    	
    Toll Free
    Setup N/A
    Monthly $5.99 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.05 /min.
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost $0.020
    Long Distance
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost $0.015
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant No
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold No
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications No
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return No
    Call Routing No
    Call Screening No
    Call Transfer No
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic No
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling No
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory No
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance No
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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