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ACN Digital Phone Service vs voip.ms
Compare ACN Digital Phone Service vs voip.ms. Find out whether ACN Digital Phone Service or voip.ms is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACN Digital Phone Service and voip.ms and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 7 Reviews
- 15 Reviews
ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...
Voip.ms is a wholesale VoIP provider that offers call origination and termination throughout the United States, Canada, and select international locations. Voip.ms has various server locations throughout the world, with low calling rates and free...
Users Average Rating
Recent User Reviews
Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing
I have been a customer for a year now. The digital phone adapter I got was defective - having a normal phone conversation impossible. It took tech support awhile to figure out that their digital adapter was the problem. They were very helpful I must say and offer to replace the equipment. I have to use my cell phone to complete my calls because my caller constantly experiencing problems hearing me. It was annoyingly coming in and out. It was very frustrating having to repeat yourself all the times. What could be a 5 minutes conversation ending up being a 30 minutes call because of constantly repeating yourself. This was right from the start. I thought the issue would go away but it did not. All this was mentioned in my notes with tech support that I have been having the issue for the whole year. I barely use the service. The new adapter seems to be okay so far. I asked tech support if there is anything they can do like a courtesy credit for their faulty service. He advised me to speak to customer service. The lady bluntly told me that the fact that I had service - faulty or not they will be no credit. She also said tech support is aware of the issue ( from their note on the system) let them give me a credit. Their definition of service is once the phone make a connection that service. It does not matter if their adapter is faulty and the quality is so bad that you have to you your cell phone instead. Two thumbs down ACN!
The rules introduced in the company virtually prevent the registration of selected customers, from some countries can only pay by wire transfer, which is difficult and expensive from countries other than the recipient country. It is a waste of time to register when you have to go through with their strange rules, which are already quite random, and you do not know what will happen in a moment. First I was asked to scan my document (I sent), and then it turned out that my country can not pay by card, paypal etc - only through wire transfer. No sense, waste of time. I do not recommend.
This service is what telephone service should be. The DID filter helps block telemarketers and using the "wildcards" you can prevent them from bypassing the block. What I really like is their voicemail service ....you set up to have the voicemail and forward the message to your email as an MP3 file and delete the file...you can call back on a computer phone or regular phone and not worry about remembering or deleting the msg. The price is good. When I travel I take the adapter box and a phone with me...it's as if I'm home....works everywhere...love it!!! I've already helped a number of friends get on the service...cost is very reasonable...even overseas calls