ACN Digital Phone Service vs DLS Internet Services

Compare ACN Digital Phone Service vs DLS Internet Services. Find out whether ACN Digital Phone Service or DLS Internet Services is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACN Digital Phone Service and DLS Internet Services and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 7 Reviews
  • 13 Reviews
2.3
4.9

Overview:

ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...

DLS Hosted PBX

DLS Hosted PBX offers a powerful, easy-to-use PBX engine for a very small service fee on top of that.

PBX Engine costs:

  • Class A: up to 30 seats for $195 a month
  • Class B: 31-150...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 1995

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing

nettestheone January 6th, 2015

I have been a customer for a year now. The digital phone adapter I got was defective - having a normal phone conversation impossible. It took tech support awhile to figure out that their digital adapter was the problem. They were very helpful I must say and offer to replace the equipment. I have to use my cell phone to complete my calls because my caller constantly experiencing problems hearing me. It was annoyingly coming in and out. It was very frustrating having to repeat yourself all the times. What could be a 5 minutes conversation ending up being a 30 minutes call because of constantly repeating yourself. This was right from the start. I thought the issue would go away but it did not. All this was mentioned in my notes with tech support that I have been having the issue for the whole year. I barely use the service. The new adapter seems to be okay so far. I asked tech support if there is anything they can do like a courtesy credit for their faulty service. He advised me to speak to customer service. The lady bluntly told me that the fact that I had service - faulty or not they will be no credit. She also said tech support is aware of the issue ( from their note on the system) let them give me a credit. Their definition of service is once the phone make a connection that service. It does not matter if their adapter is faulty and the quality is so bad that you have to you your cell phone instead. Two thumbs down ACN!

mactrump1234 November 19th, 2014

The entire DLS team were great. We brought two offices and a number of telecommuters under one phone system for the first time with DLS. We were gun shy after a dismal experience with one office?s deployment of a VOIP from one of the phone giants. After a lot of time, money and worst of all downtime all we had was an expensive sophisticated system from which we could only make calls and get voicemails. At least, we usually could do those things. Enter DLS. They stayed on top of our concerns from day one, helped us with the fiascos created by the losing carriers, and made sure things just plain worked. No pie in the sky bologna. They delivered on every aspect that was under their control and many that weren?t. The negligible down time we experienced was due to the other carrier dropping the lines one week early, but DLS responded immediately. They helped us develop a reasonable and cost effective set up that has drastically improved our connectivity and lead to a more unified identity. The features in general are great. My favorite is the online panel that allows us to see whether employees in other locations are available before transferring a call. The ability to offer another staff member?s help immediately instead of adding to the pile of voicemails that need to be returned is a big timesaver.

mlaird June 20th, 2012

I have used DLS as a provider for both my consumer and business Internet and VoIP services for over 8 years. The combination of a localized support staff, great pricing models and very impressive technical skills has led me to recommend them to all of my friends/colleagues that have been in the market for their type of services. Much better to deal with than the giant providers.

mnamna June 11th, 2012
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

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1
magicJack

I purchased this product to be able to send to my husband who is stationed in South Korea so he could have access to call the US. It so happened he...

June 15th, 2018 - akrmirez
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1
CenturyLink

While waiting for my two year contract to be finished, I moved to an area with free Internet. Yeah Google! I had to change my address for billing...

June 15th, 2018 - Matahere2013

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