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ACN Digital Phone Service vs VoIPLy
Compare ACN Digital Phone Service vs VoIPLy. Find out whether ACN Digital Phone Service or VoIPLy is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACN Digital Phone Service and VoIPLy and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 7 Reviews
- 4 Reviews
ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...
Based in Pittsburgh, Pennsylvania, VoIPLy is dedicated to providing simple and reliable phone solutions to businesses. Founded in 2012, VoIPLy was developed to address the changing communication needs of companies, especially for small to mid-...
- Business Pro - $15.00
- Faxing - N/A
Users Average Rating
Recent User Reviews
Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing
I have been a customer for a year now. The digital phone adapter I got was defective - having a normal phone conversation impossible. It took tech support awhile to figure out that their digital adapter was the problem. They were very helpful I must say and offer to replace the equipment. I have to use my cell phone to complete my calls because my caller constantly experiencing problems hearing me. It was annoyingly coming in and out. It was very frustrating having to repeat yourself all the times. What could be a 5 minutes conversation ending up being a 30 minutes call because of constantly repeating yourself. This was right from the start. I thought the issue would go away but it did not. All this was mentioned in my notes with tech support that I have been having the issue for the whole year. I barely use the service. The new adapter seems to be okay so far. I asked tech support if there is anything they can do like a courtesy credit for their faulty service. He advised me to speak to customer service. The lady bluntly told me that the fact that I had service - faulty or not they will be no credit. She also said tech support is aware of the issue ( from their note on the system) let them give me a credit. Their definition of service is once the phone make a connection that service. It does not matter if their adapter is faulty and the quality is so bad that you have to you your cell phone instead. Two thumbs down ACN!
They surpass the mark in EVERY category, phones arrived routed and were like plug and play, BEST in the industry, this company has set the bar HIGH for cloud based VOIP systems! I LOVE THEM!!
I have had VoIPLy for my business for 3 years now and have no complaints. The quality of the phone system and service for the price that you pay is unbeatable. I am away from my office a good bit, so I use the find me/follow me feature a lot and it works perfectly. The system is easy to use and the service is excellent. Last but not least the customer service is always there when you need them and very helpful in every aspect.