Team collaboration tools have never been more important than today. With the growing need to adapt to mobile solutions, it’s necessary to keep up with the times and be able to work across time zones...
8x8 vs SuperGreenHosting
Compare 8x8 vs SuperGreenHosting. Find out whether 8x8 or SuperGreenHosting is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and SuperGreenHosting and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 46 Reviews
- 2 Reviews
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
SuperGreenHosting to the rescue! A full-service, environmentally-friendly, green web hosting service for small businesses and personal use, SuperGreenHosting is increasing in popularity. Affordably priced, with an abundance of powerful features...
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
Users Average Rating
Recent User Reviews
"Mid-Market" 8x8 customer since 2012 with 34 lines and 10 toll free numbers. I was hired in 2013. From the moment I was hired I was getting complaints about dropped calls, spotty call quality, and issues with the softphones. After cleaning up the network, I came to realize it wasn't us (or our 500Mbps DIA connection) it was 8x8. Constantly have had problems over the past five years. If you need support, expect long hold times (30 minutes +) and to have to start running the gauntlet at the base level of support. If, you can get the person on the other end to understand that you're in a higher tier of support, expect more hold time. It's incredibly frustrating considering hosted PBX/VOIP services are supposed to save you time and make your life easier. I'm constantly having to call 8x8 support due to not being able to call certain numbers. Their softphone app constantly crashes or interferes with other programs like webex, chrome/firefox, VNC, Lync, Skype, Hipchat, etc. and often causes issues with computer sound (running Dell optiplex and XPS in this office) forcing a reboot to restore sound levels. The "meetings" part of the softphone app is a disaster. It's so bad we just ended up using gotomeeting instead. The conference lines kept having a problem where if you called in with an iPhone people could hear you but you couldn't hear anyone else. Billing is absolute nonsense. My company's accounting team and IT got together with 8x8 trying to determine what we were being billed for and no one at 8x8 could actually tell us. it's been 6 weeks and we're still waiting on an answer. This company has been an absolute nightmare to work with. If you decide to be brave and use them, you'll regret it. Here's an image of their softphone desktop app (and the amount of time I've been on hold with their support team for yet another number that can't be dialed. You'd think calling from Austin to Anaheim would be easy, huh?) http://imagehost.phoenix-nest.com/?di=6154948616415
8x8 just gets the job done for us. A good phone system is one you don't have to think about much. It has all the features we need, and works well with our remote team on their smartphones. Haven't experienced any down time or customer service issues either.
Super Green Hosting have been exceptional in helping me with the transfer of my site. My patience for this type of thing i9s minimal so it was a huge relief to hear that Super Green Hosting would be taking care of this for me. The thing that sold me was Super Green Hosting's "Green Ethics". Not too many hosts take any notice of their carbon footprint; This company thrives on it! Well done!!
So far, I have been with SuperGreen for a few months. I have never purchased web hosting prior to this. I feel that SuperGreen has been a reliable host for my website. I haven't experienced any up-time problems yet and they have delivered up to my expectations so far. The technical support has been there for me. Overall, I am quite satisfied with SuperGreen services and their effort in improving their support.