In its infancy, there were only a few providers and household names in the Voice over Internet Protocol (VoIP) industry. VoIP was introduced in 1995 with a company called VocalTec and their product...
8x8 vs ServerPronto
Compare 8x8 vs ServerPronto. Find out whether 8x8 or ServerPronto is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and ServerPronto and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 52 Reviews
- 1 Reviews
Overview:
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
ServerPronto sells affordable dedicated servers. ServerPronto's servers are intended for experienced webmasters, business with complex needs, and web-based businesses — small-scale websites would do better looking elsewhere.
ServerPronto...
Provider Info
- Website: 8x8.com
- Headquarters Country: United States
- Founder Year: 1996
Plans Available*
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
- N/A
Users Average Rating
Recent User Reviews
STAY AWAY!!! I booked in yesterday with agent John Acre and within 5 minutes I had a phone. No one helped me start it or login, I asked the agent multiple times on what to do. When I asked about messaging he told me to contact support. I contacted support and was told it would be an additional $80 but no one stated that in the contract I signed. I told him I want the account cancelled and closed. He said that was fine and an agent would contact me within 24 hours. Its been over 24 hours AND NO ONE CONTACTS ME. I contacted their support service online and was told to wait 48 hours. When I said that would not happen I was told that cancellations take 30 days!!!! Excuse me, I cancelled within an hour of opening the service and they want me to wait 30 days to cancel. These posts will get worse and I am contacting BBB and Ive contacted my bank.
Our company got 8X8 and had trouble from the get go to set it up. I asked for help and even offered to pay someone to come out and set it up but was told they don't do that and I could watch some videos or look at their website for help. About 5 months later of never using the service and paying for it, the owner of the company passed away with Covid. I called and asked to cancel the service as we were deciding whether or not the company would continue. They said the only way to cancel is to pay the entire 2 year contract in full. Just a terrible customer service experience and a no very understanding or compassionate business. Think twice before signing up for their service!
I have had an account with Server Pronto since 2004 and I have been quite pleased with all aspects of this company. Server Pronto's Customer's Support is has been fast and efficient at any time of the day that I have ever called. When using the "Web Forms", I have received replies within five to ten minutes of submission. Most importantly.... Server Up-time... So far, so good! I have experienced very, very little downtime and the speed of Server Pronto is excellent. Throughout the years that I have been a customer of Server Pronto, I have not had any major problems, and have delivered more than I expected. I truly believe that they are the best company out there for inexpensive, reliable servers.