Google Voice comes with a variety of interesting features that can benefit businesses that are looking for a convenient and affordable VoIP service to replace their plain old telephone systems. This...
8x8 vs Mconnect
Compare 8x8 vs Mconnect. Find out whether 8x8 or Mconnect is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and Mconnect and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 37 Reviews
- 0 Reviews
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
Mconnect is a leading business and residential VoIP service provider that has strategically designed plans to suit your specific business communication needs. From reasonably priced home plans to business plans, Mconnect has packages that come...
- Website: 8x8.com
- Headquater Country: United States
- Founder Year: 1996
- Headquater Country:
- Founder Year: 2001
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
Users Average Rating
Recent User Reviews
We've had great success with 8x8. Uptime is great, haven't needed customer support, and their mobile app is also nice for receiving calls when on the road right to your smartphone. Highly recommend 8x8.
From customer support to intervening sales rep to billing support from the products and services themselves, we have received the WORST service from your company. Best part? No one seems to care. The app doesn't work well at all, and definitely doesn't flow with the VOD app. We had status update issues for over a year. The "New Experience" is worse than the classic app. Assigning a severity level to your support cases doesn't make any difference with how quickly a support rep gets in touch with you, so a "system failure" is treated the same as a "minimum business impact." Support is a classic case of the left hand not knowing what the right hand is doing. We're getting rid of them as soon as we feasibly can, and I would never recommend them to anyone ever.
This service provides me with everything the 'big guys' provides, and so much more! I carry my IP phone with me from country to country and never have a problem both connecting to the Mconnect network and saving money - and you can imagine with all calls 'originating' from the States I save a ton! When I do have an issue, their customer support staff are aces - particularly friendly and knowledgable - with a nice 'personal touch'! The previous review mentioned 'Dial Up', c'mon! Who uses an IP phone with a dial up connection? Mconnect is a smart choice for those who need reliablility and great rates - I'm solid with them, and feel others should know the truth.