Team collaboration tools have never been more important than today. With the growing need to adapt to mobile solutions, it’s necessary to keep up with the times and be able to work across time zones...
8x8 vs EFax
Compare 8x8 vs EFax. Find out whether 8x8 or EFax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and EFax and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 48 Reviews
- 1 Reviews
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
eFax helps you save money by eliminating the need for fax machines, fax lines and tons of paper. With eFax, you can send and receive online fax through your email. Their eFax Plus plan is only $14.13/month with an annual plan. This comes with 130...
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
Users Average Rating
Recent User Reviews
This company is by FAR the worst company I have ever dealt with. Their customer service is poorly trained, they promise features that don't exist, its impossible to reach them for help, they try to beg you to stay on as a customer so you don't cancel but then make it IMPOSSIBLE to cancel their services. I will never ever recommend this company to anyone. I can't believe I stuck along as long as I did. For a telecommunications company, they are AWFUL at communicating, being transparent, and being an actual human being for how crappy of a customer experience they provide for their "valued clients". TURN AWAY DO NOT CONSIDER THIS COMPANY FOR YOUR BUSINESS NEEDS.
8 x 8 is charging me $740 to cancel service. I have been a customer since 2017. Needed to cancel as my business closed for Covid 19 They where horrifying to speak with about this. They had 3 different amounts then landed on the $740 being the most. This had nothing to do with monthly charges, as those where always automatic and up to date. This is a totally made up number as they can not produce a contract. They tell me to reference small print. The small print is not clear- and they cant confirm that was even there with I started service in 2017. There is nothing about an amount for a cancelation fee in the small print. The whole thing is criminal and fraudulent. You can't even get a professional on the phone. They where all emotional and escalated. One even laughed at me. This is beyond traumatizing. I didn't know stuff like this still happened. Please- I will do everything I can to protect other small businesses from this horrifying company. Please- there are many other VOIP companys- pick any of them but 8 x8- and please ask them about hidden fake contracts, and cancelation terms.
Firstly, I like the convenience of eFAX. I do not have a fax machine, but only a scanner and a computer. I can send fax's from my computer however I would get charged the exorbitant international rates from the phone company here in Taiwan and I wish to avoid that at all costs. In fact, even with the subscription fee, I saved money because I had about 20 pages to fax to 3 different places in the US; my school, a financial institution, and a law firm. Each one required my signature and one out of three would not send a fax internationally to me and I didn't want to pay the international costs of the other documents that would come to me. Secondly, eFAX was a service that solved a delicate problem for me because they have the option of having a local domestic USA Fax number to where the fax's could be directed to me. This really saved me as I had a deadline to meet to get these documents and my university would under no circumstances send a fax to me internationally. Thirdly, I like the cost involved. This is not an expensive service for the service rendered! If you do a lot of faxing and do not have a fax mcahine, eFAX is definitely the way to go. So, all in all, I have been really pleased with eFAX. It has been a very convenient service that turns your email into a fax machine. It is inexpensive and so far, it has been efficient as I have received and sent all of the fax's that I had to (all 20 pages) without any problems. I recommend eFAX to anyone who does not have a fax machine and has a limited number of fax's to send Give it a try. I think you will be pleased as I have been. B. Burns, Santa Clarita, CA