Team collaboration tools have never been more important than today. With the growing need to adapt to mobile solutions, it’s necessary to keep up with the times and be able to work across time zones...
8x8 vs iTalkBB
Compare 8x8 vs iTalkBB. Find out whether 8x8 or iTalkBB is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and iTalkBB and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 48 Reviews
- 19 Reviews
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
iTalkBB is a popular home phone service provider for VoIP phone calls between the United States and Canada and China, Hong Kong, and Taiwan.
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
Users Average Rating
Recent User Reviews
This company is by FAR the worst company I have ever dealt with. Their customer service is poorly trained, they promise features that don't exist, its impossible to reach them for help, they try to beg you to stay on as a customer so you don't cancel but then make it IMPOSSIBLE to cancel their services. I will never ever recommend this company to anyone. I can't believe I stuck along as long as I did. For a telecommunications company, they are AWFUL at communicating, being transparent, and being an actual human being for how crappy of a customer experience they provide for their "valued clients". TURN AWAY DO NOT CONSIDER THIS COMPANY FOR YOUR BUSINESS NEEDS.
8 x 8 is charging me $740 to cancel service. I have been a customer since 2017. Needed to cancel as my business closed for Covid 19 They where horrifying to speak with about this. They had 3 different amounts then landed on the $740 being the most. This had nothing to do with monthly charges, as those where always automatic and up to date. This is a totally made up number as they can not produce a contract. They tell me to reference small print. The small print is not clear- and they cant confirm that was even there with I started service in 2017. There is nothing about an amount for a cancelation fee in the small print. The whole thing is criminal and fraudulent. You can't even get a professional on the phone. They where all emotional and escalated. One even laughed at me. This is beyond traumatizing. I didn't know stuff like this still happened. Please- I will do everything I can to protect other small businesses from this horrifying company. Please- there are many other VOIP companys- pick any of them but 8 x8- and please ask them about hidden fake contracts, and cancelation terms.
I've been using iTalkBB's home phone and Chinese TV for years. Their service is great and affordable. With the price paid, I'm satisfied with the phone call quality and the variety of TV shows. Recently, a customer service representative reached out to me and introduced the iTalkBB home security camera. As a long-term customer, I decided to give it a try considering the camera was being marketed at an unbeatable price with attractive promotion. I've had the camera for almost three months now. It works great and does its job. I can monitor the camera closely through a phone app. I'm a frequent online shopper, therefore I absolutely love the two-way communication feature which allows me to talk to the delivery guy during this period to avoid unnecessary contacts. My neighbor is also interested in the camera after she saw how it works and I would recommend it to people who want security cameras for their home with limited budgets.
I've used their service for years. Indeed, I rarely use their phone service due to the rising of mobile service and WeChat. However, their Chinese TV and new products make me feel the company is specialized in serving Chinese immigrants. I see there is some negative comment about this company on billing and contract. The only thing I would like to recommend to other consumers like me is: Read before you sign, ask before you pay!