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Jul 25, 2021
8x8 vs Jivetel Communications
Compare 8x8 vs Jivetel Communications. Find out whether 8x8 or Jivetel Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and Jivetel Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 49 Reviews
- 1 Reviews
Overview:
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
Jivetel Communications was established in 2005 and is a division of GlobeCom International. In late 2005 Jivetel began offering Voice Over IP telephone service (AKA: VoIP, Voice Over Broadband, VoBB, and DSL Lines) to subscribers worldwide. In...
Provider Info
- Website: 8x8.com
- Headquater Country: United States
- Founder Year: 1996
- Website:
- Headquater Country:
- Founder Year: 2005
Plans Available*
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
- N/A
Users Average Rating
Recent User Reviews
This is the worst customer experience possible. This company is continually breaking their own system... they no more than stabilize it and they roll out another update that breaks it all over again. The best part is trying to work through their customer supports distinct language barrier only to sit on hold for hours. If your company needs reliability in it's phone system, do NOT select 8x8.
This company is by FAR the worst company I have ever dealt with. Their customer service is poorly trained, they promise features that don't exist, its impossible to reach them for help, they try to beg you to stay on as a customer so you don't cancel but then make it IMPOSSIBLE to cancel their services. I will never ever recommend this company to anyone. I can't believe I stuck along as long as I did. For a telecommunications company, they are AWFUL at communicating, being transparent, and being an actual human being for how crappy of a customer experience they provide for their "valued clients". TURN AWAY DO NOT CONSIDER THIS COMPANY FOR YOUR BUSINESS NEEDS.
I used many other VOIP companies that are much more known on the market. Jivetel outshines all of them. They have great quality and many features. The level of customer service is what makes them stand out. I highly recommend Jivetel to any individual or business that cares about customer service and wants to be treated well.
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*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
