Communication has undergone some major changes within the past century and even more so within the past few decades. The definition of the word "communication" seems to be more of a fluid term than...
8x8 vs Corvisa
Compare 8x8 vs Corvisa. Find out whether 8x8 or Corvisa is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and Corvisa and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 46 Reviews
- 2 Reviews
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
Corvisa is a leading name in business and cloud phone solutions. They offer users a carrier-class network on top of a product that delivers quality, reliability, and scalability to keep your business connected. Their business was founded in order...
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
- Corvisa Cloud-based Contact Center - N/A
Users Average Rating
Recent User Reviews
"Mid-Market" 8x8 customer since 2012 with 34 lines and 10 toll free numbers. I was hired in 2013. From the moment I was hired I was getting complaints about dropped calls, spotty call quality, and issues with the softphones. After cleaning up the network, I came to realize it wasn't us (or our 500Mbps DIA connection) it was 8x8. Constantly have had problems over the past five years. If you need support, expect long hold times (30 minutes +) and to have to start running the gauntlet at the base level of support. If, you can get the person on the other end to understand that you're in a higher tier of support, expect more hold time. It's incredibly frustrating considering hosted PBX/VOIP services are supposed to save you time and make your life easier. I'm constantly having to call 8x8 support due to not being able to call certain numbers. Their softphone app constantly crashes or interferes with other programs like webex, chrome/firefox, VNC, Lync, Skype, Hipchat, etc. and often causes issues with computer sound (running Dell optiplex and XPS in this office) forcing a reboot to restore sound levels. The "meetings" part of the softphone app is a disaster. It's so bad we just ended up using gotomeeting instead. The conference lines kept having a problem where if you called in with an iPhone people could hear you but you couldn't hear anyone else. Billing is absolute nonsense. My company's accounting team and IT got together with 8x8 trying to determine what we were being billed for and no one at 8x8 could actually tell us. it's been 6 weeks and we're still waiting on an answer. This company has been an absolute nightmare to work with. If you decide to be brave and use them, you'll regret it. Here's an image of their softphone desktop app (and the amount of time I've been on hold with their support team for yet another number that can't be dialed. You'd think calling from Austin to Anaheim would be easy, huh?) http://imagehost.phoenix-nest.com/?di=6154948616415
8x8 just gets the job done for us. A good phone system is one you don't have to think about much. It has all the features we need, and works well with our remote team on their smartphones. Haven't experienced any down time or customer service issues either.
We were with a national name business voip provider and it was OK, but we are a sales organization and quality of service and reliability is paramount for us so we needed to have better than OK, but still needed to save money. We also love the seamless Salesforce integration into the Corvisa system and the rich feature set that helps us increase productivity while giving an outward facing large company feel. We paid a few bucks more, but it was well worth it from provisioning to everyday quality we could not be happier.
Finally I have found a telephone company that gives me everything I have been looking for...high quality customer service, easy to use interface, salesforce integration, high quality, reliability at a fair price. I have been telling management for a while that it does not make sense to try to save money if I burn up all of the savings int he IT department trying to keep things running. With CorvisaCloud my time spent on telecom related issues is nil and I get zero complaints from our users. When I call their customer service number I get a real person in the US that knows what they are doing. I highly recommend this company and their service.