In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
VoipReview Staff
Reviews
| Reviewed Provider | Title | Rating | Pros | Cons | Review |
|---|---|---|---|---|---|
| Tierzero | TierZero - Great Deal and Great Service 11/08/2013 - 08:40 | Fast, easy installation. Friendly and helpful tech support. Great sound quality. Nice phones. | I haven’t run into any yet. | I have nothing but nice things to say about Tierzero. From their friendly sales people, fast installation and friendly support team… they haven’t dropped the ball once. | |
| Phonebooth | Don't use Phonebooth 11/09/2013 - 07:11 | Customer service tries to help | System is so buggy it's infuriating. Voicemail boxes have limits that they don't tell you about (until you find out the hard way). Feature development seems to have pretty much stopped 3 years ago. | If you depend on a reliable phone system for you business, don't use Phonebooth. I'm moving our stuff to another provider as soon as I can. | |
| Earthlink Business Voice | Satisfied Earthlink VoIP Customer 02/21/2014 - 11:33 | The amount of features for the price as well as the reliability, quality, support and unified service makes Earthlink Business VoIP the preferred VoIP provider for my company. I've had price sharks try to beat out Earthlink but no one could even come close with the QoS that Earthlink provides. | That they did not provide this VoIP technology in the 90s | As IT Manager for a Software Company in Mississippi, I worked with my peers to greatly research VOIP providers in the area to upgrade our PBX system. Going to other service providers the cost would be outrageous for the same service or the other providers would fall short on quality and not take responsibility for the whole system. Earthlink came in with a wonderful complete all-in-one solution to our needs at a great price. We get a great QoS with Earthlink as the backbone is their the ISP connection that they service, thus by not having a third-party there is not fingerpointing. Moveover, Earthlink also installs and maintains POE switches, router, the VLAN for the phones the UPS and even has local service technicians for all points of the setup to provide wonderful customer service. We have an onsite generator which the POE Switches plug into, thus even during a power-outage we have working phones and great phone quality --- which is key for our software support department. Moreover, we get the many benefits of VOIP technology which is the present and extended future of unified communication. | |
| iCore Networks | Go Live Project - I-core Networks 06/12/2014 - 05:19 | very professional and courteous | We had two scheduled project resources for our go live week. I have nothing but positive comments on both of them. Very professional and courteous. Trained our entire corporate location on the new VoIP deployment, and assisted with timely resolution of punch list items that made our launch a success. | ||
| RingCentral | I love RingCentral! 08/06/2014 - 11:43 | Great service! Easy to use! Love the app! | Hold please, I'll try to think of something... | It's easy to administer a hundred phones! Very intuitive and it "just works." Service is great! I love them more each week! | |
| magicJack | UNMAGICAL STAFF 09/02/2014 - 02:38 | CHEAP | HORRIBLE STAFF | IF I COULD RATE THIS COMPANY WITH A NEG 10 - I WOULD. AVOID. STAFF COULD NOT HAVE BEEN MORE UNHELPFUL. 4 different people AND THEIR WEBSITE all told me that my number would port. AFTER 3.5 HOURS ON THEIR HORRID CHAT HELP LINE- I find out that my number will not port. | |
| magicJack | Dont waste your money on MagicJack its horrible! 06/03/2015 - 00:05 | They change the price when you go to pay, it brakes in 6-9 monyths ends up costing as much as any service plan yet theres no customer support, just a bunch of idiots who irritate you and don't fix the problem | horrible, not cheap at all in the long run it breaks so often and doesn't work after a short while cant call out keeps saying need the area code or other problems , you try to get tech support almost non existent, it really is horrid I hate it and wish I never wasted mu money on this crap with horrid customer support,, you should save your money and headaches don't bother with magic jack Ive wasted my money 2x on it it never lasts more than a few months then stops working..so you don't even get your moneys woth, cost me at least $10/mo w what I paid and got. about 10 months of aggrevation also with it.. | horrid MajicJack IS THE WORST EVER, WORST TECH SUPPORT OR NONEXISTENT, AND JUST SHEAR AGGREVATION AND WASTE OF TIME AND MONEY DONT BUY IT! DONT BUY THIS SUCKY PRODUCT |
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