Home > All Providers Reviews > Earthlink Business Voice

Earthlink Business Voice Reviews

Earthlink Business Voice offers affordable business solutions that provide IT services to over 150,000 businesses with about 1 million customers nationwide. EarthLink empowers customers with managed services including cloud computing, hosted PBX services, and virtualization services.

Their hosted PBX services are designed to streamline business voice communications with cost-effective business phone and Internet packages that are bundled together. Their flexible and scalable solutions grow with businesses, allowing users to add and remove features and services as they see fit.

Easy to Use and Install

A simple web portal serves as the control panel for the entire phone network. That way, you can maintain complete control over your network, and can manage and customize the phones from anywhere. Callers are greeted by a friendly auto attendant that routes calls to the appropriate extension.

Packages with Earthlink Business Voice include state-of-the-art IP phones, and backup batteries for the router in case the power goes out. Other VoIP systems go offline when the Internet power supply goes out, but a battery keeps phones running even in an outage.

With all of these features, it is no wonder that Earthlink Business Voice is as successful as they are.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

Satisfied Earthlink VoIP Customer

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

As IT Manager for a Software Company in Mississippi, I worked with my peers to greatly research VOIP providers in the area to upgrade our PBX system. Going to other service providers the cost would be outrageous for the same service or the other providers would fall short on quality and not take responsibility for the whole system. Earthlink came in with a wonderful complete all-in-one solution to our needs at a great price. We get a great QoS with Earthlink as the backbone is their the ISP connection that they service, thus by not having a third-party there is not fingerpointing. Moveover, Earthlink also installs and maintains POE switches, router, the VLAN for the phones the UPS and even has local service technicians for all points of the setup to provide wonderful customer service. We have an onsite generator which the POE Switches plug into, thus even during a power-outage we have working phones and great phone quality --- which is key for our software support department. Moreover, we get the many benefits of VOIP technology which is the present and extended future of unified communication.

The amount of features for the price as well as the reliability, quality, support and unified service makes Earthlink Business VoIP the preferred VoIP provider for my company. I've had price sharks try to beat out Earthlink but no one could even come close with the QoS that Earthlink provides.
That they did not provide this VoIP technology in the 90s
Yes

Earthlink Business Voice

1994Year Founded
100%Recommend
1User Reviews
Get Quote

Overall Rating

4.8
5
100%
100%
80%
100%
100%

Service Locations

Recent Reviews

mitel logo
1
Mitel MiCloud Business

Since the beginning of 2018 Mitel has decided to outsource there customer service. Service has dramatically deteriorated. It used to be quite good....

July 17th, 2018 - Deirdre
centurylink logo
1
CenturyLink

The absolute worst experience I have ever had with a company. I spoke with 10 different people and nobody was able to help me until the 11th person I...

July 12th, 2018 - Leah L Frette

Most Recent Blog Posts

businessman holding a mobile phone
5 Google Voice Alternatives that Add More Value to Your...

Google Voice comes with a variety of interesting features that can benefit businesses that are looking for a convenient and affordable VoIP service to replace their plain old telephone systems. This...

Jul 11, 2018
voip phone and cloud pbx
This Month in Telecom: June 2018

This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Jun 30, 2018