iCore Networks is dedicated to providing their clients with business VoIP telecommunication systems that do more than traditional systems and cost much less. Targeting small and medium sized companies, iCore Networks brings your company the same telecommunications capabilities that are used by big Fortune 500 companies at a fraction of the cost.
Worst possible service - Report to BBB
Where do I start - The sales representatives are taught well. They will
manipulate you into thinking their product is great and will give you no
issues, but that's far from the truth. I heard their sales representative
present their product and while all seems to be on the leading edge of
technology, it really isn't. The company takes no responsibility for any of
their network issues, from outages or no service on your phones. Not only
will your phones only work 50% of the time (if that) but when submitting a
ticket for support, you have to go through their help desk first and getting
a response from someone on their technical side is a never ending cat and
mouse chase. That is, if you get someone to reply to you. Outages happen
every three or so weeks, sometimes less, causing your phones to go out every
So if you like paying for terrible service from tech reps who sound like they
hate their jobs and never actually having your phones or circuits work,
iCore/Vonage is great for you.
Please do yourself a favor and stay far away from this atrocious company.