OnSIP is a real-time communications company that specializes in hosted VoIP solutions. The company offers its customers powerful yet simple phone solutions that come with included features and a BYOD option. Their hosted VoIP solutions give users the options to scale their phone system as needed, so that the phone system can grow with a business. OnSIP also makes it easy to utilize the best of your IP PBX through their SIP Trunking and Hosted VoIP solutions.
Editorial Review
Previously known as Junction Networks, OnSIP provides real-time communication services to over 45,000 businesses. OnSIP takes away the high fees, inflexibility, and burden associated with owning a traditional phone system and delivers solutions with businesses in mind. With more than 50+ phone system features, multiple configuration and integration options, and flexible payment options, OnSIP has carved its place in the VoIP industry as a trusted and innovative service provider.
Feature-Rich Phone Systems
OnSIP’s phone systems are packed with a range of features for businesses. These include basic functionalities (such as Auto Attendants, Voicemail-to-email, Groups, Find Me Anywhere, and ACD Queues) as well as advanced call center, collaboration, and admin features (such as Zendesk and Google Analytics Integration, Browser Phone App, and Intuitive Admin Portal). Plus, these features can be customized in real-time to accommodate a business’ changing needs.
Free Trial and Flexible Pricing Solutions
The best thing about OnSIP is that they make it easy for businesses to take advantage of their services through clear, simple, and flexible pricing. The offer three options: Pay As You Go, Per Seat Metered, and Per Seat Unlimited. The Pay As You Go option is suitable for businesses that don’t make lots of calls and want to keep their costs low. The Per Seat Metered plan is great for teams with low to medium external calling, while the Per Seat Unlimited plan is best for teams with high phone usage. And if you’re not sure which plan to get, you can take OnSIP on a test drive with its 30-day free trial offer.
I switched to OnSIP from 8x8, Inc. and have been thankful that I did. The pricing is great and in addition the service and reliability have been exceptional, much better than the call quality I was experiencing with 8x8. OnSIP is much more flexible and adapt to your business needs rather than making you fit into their box of provided features. Their admin portal allows you to route calls exactly how you want them handled and their ability to work with standard industry equipment was a huge benefit to our business. In particular being able to manually program my phone to allow multiple lines for multiple business/marketing fronts was a must have. Many VOIP providers can't or wouldn't allow me to use a VOIP phone with multiple lines just as bsuinesses have used analop multi-line phones for years.
For a business that doesn't have a high call volume per extension OnSIPs pay for what you use pricing structure is the best bet for my business and many other businesses I am familiar with. Why pay on a per extension basis when what you really need is one number with multiple extensions that can talk to each other completely free! If you want to add DID numbers for each extension you can also do that for a very reasonable fee but if you have someone answering your phones or use an auto attendant why pay for numbers that are not needed.
OnSIP has a business model that works great for a lot of small business owners out there. If you are a high volume user and need unlimited calling for every extension then it may not be the best for you, but for most businesses OnSIP may be the best fit for them.
I have multiple numbers which my business advertises under for tracking purposes but have a relatively small call volume in comparison to the number of lines. OnSips pay for what you use pricing structure is the best program around for my calling needs. In addition the quality is better than my previous VOIP servcie providers.
Excellent call quality inbound and outbound. No charge outbound caller ID name support. 10 devices per extension simultaneously. I trust OnSIP more than any other provider based on their level of support, quality and ease of use.
After looking at a lot of options and reading a lot of reviews I decided to give onsip.com a try. Very happy with the decision. The price is great and it was important to me to give a phone to all my virtual office staff. We've had no issues so far with the service, the support, or the bill. Highly recommend giving this a try, you can start small like I did and then grow it once you are happy.
I am in a mall hallway next to an electrical outlet and a McDonald's with WiFi today because they have power and hurricane Sandy blacked out my home and office. With OnSip I still have a complete communication system at my fingertips. This is unusual and temporary - I hope - but my staff and I use this kind of service all the time, traveling, while in clients offices, and at home. I don't understand how anyone could consider an on premises phone system.
OnSIP made the most sense for us since most of our employees are engineers and don't spend a lot of time on the phone. We couldn't justify $20 + a month per phone on each desk knowing that they would only be used sparingly.
The service is also easy to manage. We attended a webinar and their support team made it very transparent for us.
I'm a voip enthusiast and likes to play around with gadgets and technology. I am impressed with OnSip's easy to use website and broad range of available applications. I have tested and used onsip with my Grandstream, XLite, Asterisk, Android phones, and with PBXes.org and have not had any issues.
Pricing is not an really issue especially if you are getting good quality service.
I needed a solution for my three office locations (two located in Michigan and one in Colorado) that allowed incoming calls to be answered from any office and allowed those calls to be transferred to any phone at any location including offsite. The OnSip service allows me to do this. My old phone system was a 25 year old PBX with a lot of limitations and even less flexibility. As there is no PBX box at any of my facilities, I do not have to worry about ongoing maintenance contracts or equipment breakdowns. The only phone equipment we now use is the VOIP phone set on each user’s desk. OnSip allows my VOIP phones to be located anywhere where there is a quality internet connection available. I use a softphone on my laptop so I can make and receive business calls when I am at home or camped out at a hotel when I am traveling. My office can transfer incoming calls to my cell phone when I am on the road or in the field. Anyone at any office in Michigan or in Colorado can answer the phone when it rings - try that with a land line or phone service from a cable provider. I love the fact that all outgoing calls, no matter where the VOIP phone is at, have the company’s main phone number as the caller ID. This is real important as many of our customers use the missed call feature of their phone to return missed calls. Before their return calls would ring in to our outbound calling pool (not good) and now their call always rings our primary number where then the automated attendant routes their call properly. One number representation! I love it. We use the business hours rules to direct the caller to the proper automated attendant which then directs the caller to the proper group or user, and/or to play back the appropriate announcement. Best of all, I like the independence I now have from the local telephone company and their exorbitant predatory pricing. My monthly phone bill is one third of what it used to be, no more line noise (hum, buzz, clicks, and pops), unbelievable sound quality (my clients say I sound like I am sitting next to them!), more calling features, integration with my email, and my customers like that they can now reach me whenever and wherever I am.
We have been using OnSip for about 2 months now and it has worked great for us. Since they are new for us we have had a lot of questions and our account rep (Chuck) has been great. They seem to be able to do just about anything you want for your phone needs. They even helped me figure out a way to get just about every vendor I deal with on a daily bases on an extension. So now I never have to look up over 100 phone numbers!
Been using OnSIP for our company, which now has 28 employees. Our last provider had quality issues, and I was put in charge of finding a new one. As an office manager, I am not extremely technical, but I got a few quotes from hosted voice providers. OnSIP appealed to me because we have a bunch of remote employees (sales group) and a few who travel a lot (executives); they used company cell phones, and the bills added up... I wasn't even considering replacing those phones, but when the OnSIP team explained that they don't charge per phone and that remote phones work the same anywhere, I was interested.
Initially, the support team helped me try OnSIP with 2 phones— luckily, because we were already using VoIP, we already had "standard SIP" Polycom phones that work. The call quality was great. I asked the OnSIP team to pull together a quote, and I will say that I was a bit worried that with pay-as-you-go pricing, I wouldn't know exactly how much it would cost. I was able to eventually convince my boss by explaining the remote phone aspects, free internal calling, no initial capital expenditure, and the fact that there is no contract.
We made the switch, and it's been really good. I will say that the number porting process took a little while and manual paperwork, but the team was great and I suppose that's how number porting goes anywhere. I purchased some new Polycom phones (TelephonyDepot.com) and had them shipped to the sales team member's homes. We plan to stop renewing a few cell phone contracts (the executives won't give up their phones though). My personal favorite feature is the voicemail-to-email and the fact that I was able to successfully get a phone system up and running!
OnSIP (previously known as Junction Networks) offers top business VoIP services with some of the best IP telephony technology. These investments in technology and commitments to quality mean that OnSIP technology can be counted on to provide your company with the very best in VoIP service. Founded in 2004, OnSIP has continually provided a reliable business phone service that is easily manageable and entirely flexible. Their Hosted VoIP and SIP Trunking solutions are two of their more popular business VoIP solutions, helping businesses connect and collaborate. OnSIP currently provides communication services to over 40,000 businesses.
OnSIP provides your business with a Hosted PBX and variety of scalable models, specific to the type of business you run. Since there are no long-term contracts, you can easily change your service to accommodate changing business needs. The Small Office/Home Office Service (SOHO) allows for unlimited users, extensions, and on-network calling, with four distinct voicemail inboxes. Small Business and Medium Biz plans allow for 15 to 50 mailboxes, a variety of auto attendant menus, and various queuing and conference calling features. The number of users and extensions you use are up to you. Each service can be customized by a variety of pay-as-you-go calling features, like inbound phone numbers, and additional voicemail inboxes.
When it comes to Business VoIP, OnSIP has two basic VoIP options: Pay As You Go or Per Seat Metered plan. With Pay As You Go, you only pay for the features you need and the calls you make. It's perfect for any small business that doesn't make many calls and wants to keep their costs low. The Per Seat Metered option provides each seat with a oice mailbox, auto attendant, ring group, and much more at an affordable price. Both offer free on-net calling and come with an included number of features; check with each plan to see what you get. OnSIP also has Hosted VoIP and SIP Trunking solutions to help you make the most out of your IP PBX.
OnSIP has received the following awards:
For Business VoIP, OnSIP gives you an affordable pricing structure with clear details as to what you're paying for up front. Their customers rave about the outstanding call quality and timely customer service.
| Plan Info | |
|---|---|
| Plan Name | OnSIP Per Seat Metered Plan |
| Plan Summary | Plan gives each seat a number of productivity and calling features. Like their Pay As You Go option, the Metered Plan means you pay for calling as you go. On net calling is free, and both inbound and outbound calls are charged at a rate of $0.029/min. Inbound toll-free is charged at a rate of $0.039/min. Check with provider for further pricing details. |
| Key Features |
|
| Notes | OnSIP's metered plan requires a 5 person minimum. Free on-network calling. This Plan is available in the following countries : |
| Plan Pricing & Services1 | |
|---|---|
| Regular Price | $8.95 |
| Promo Price | N/A |
| Price Disclaimer | Requires 5 users minimum, internal calls are free |
| Setup Fees | Free |
| Activation Fees | Free |
| Number Porting Fee | $15.00 |
| BYOD | Yes |
| Termination Fee | Free |
| Unlimited Minutes | No |
| Toll Free3 | No |
| Faxing | No |
| Plan Pricing Tiers2 | |
|---|---|
| Month to Month (per user) |
|
| Toll Free | |
|---|---|
| Setup | $7.00 |
| Monthly | $2.00 /mo. |
| Included Min. | N/A |
| Add'l Min. Cost | $0.04 /min. |
| Number Availability & Details | |
|---|---|
| Area Code Selection | |
| Local Number Port | |
| Number Port | |
| Toll-Free Number | |
| Virtual Numbers | |
| Optional Features Pricing | |
|---|---|
| E911 |
|
| Desktop Integration Client |
|
| Equipment Options | |
|---|---|
| SIP/BYOD | |
| Phone Credit | |
| IP Phone Included | |
| IP Phone For Sale | |
| ATA Included | |
| ATA For Sale | |
| Plan Minutes | |
|---|---|
| Local Min. | Included |
| Add'l Local Min. Cost | $0.029 |
| Long Distance | Included |
| Incl. Long Distance Min. | N/A |
| Add'l Long Distance Min. Cost | $0.029 |
| Plan Features3 | |
|---|---|
| Admin Dashboard/Portal | Yes |
| Anonymous Call Rejection | No |
| Auto Attendant | Yes |
| Barge | No |
| Business SMS | No |
| Busy Lamp Field | Yes |
| Call Analytics | No |
| Call Announce | Yes |
| Call Continuity | Yes |
| Call Forwarding | Yes |
| Call Forwarding - Advanced | No |
| Call Hold | Yes |
| Call Logs/Reports | Yes |
| Call Me Now | Yes |
| Call Monitoring | No |
| Call Notifications | Yes |
| Call Park | Yes |
| Call Pass | Yes |
| Call Queuing | Yes |
| Call Recording | No |
| Call Return | Yes |
| Call Routing | No |
| Call Screening | Yes |
| Call Transfer | Yes |
| Call Waiting | Yes |
| Caller ID | Yes |
| Caller ID - Dynamic | Yes |
| Caller ID Block | Yes |
| Caller ID Control | Yes |
| Click-to-call Me | Yes |
| Click-to-dial | Yes |
| Conference Bridge | Yes |
| Conference Calling | Yes |
| Custom Greetings | No |
| Custom Tagging | No |
| Desktop Integration Client | No |
| Dial-by-Name Directory | Yes |
| Directory Assistance (411) | Yes |
| Do Not Disturb | Yes |
| E911 | Yes |
| Fax to Email | No |
| Find Me/Follow Me | No |
| Group Paging | Yes |
| HD Video Conferencing | Yes |
| HD Voice | No |
| Hunt Groups | Yes |
| Interactive Voice Response | Yes |
| Local Number Portability | Yes |
| Mobile App | No |
| Mobile/Desktop Sync | No |
| Music on Hold | Yes |
| Redial | No |
| Ring Groups | Yes |
| Selective Call Acceptance | No |
| Selective Call Rejection | No |
| Shared Call Appearance | Yes |
| Simultaneous Ring | Yes |
| Softphone | No |
| Speed Dial | Yes |
| Switchboard Software | Yes |
| Telephone Numbers (DIDs) | No |
| Third Party Softphones | No |
| Unified Inbox | Yes |
| User Portal | Yes |
| Video Conferencing | Yes |
| Virtual Extensions | No |
| Virtual Fax | No |
| Visual Voicemail | No |
| Voicemail | Yes |
| Voicemail to Email | Yes |
| Voicemail Transcription | No |
| Whisper | No |
| Plan Info | |
|---|---|
| Plan Name | OnSIP Unlimited Plan |
| Plan Summary | This plan is perfect for businesses who use their phones heavily and have high usage. Great for companies in the insurance, tax consulting, auto, staffing, transportation, and financial service industries. |
| Key Features |
|
| Notes | 5 person minimum. This Plan is available in the following countries : |
| Plan Pricing & Services1 | |
|---|---|
| Regular Price | $24.95 |
| Promo Price | N/A |
| Price Disclaimer | OnSIP requires 5 users minimum. |
| Setup Fees | Free |
| Activation Fees | Free |
| Number Porting Fee | $15.00 |
| BYOD | Yes |
| Termination Fee | Free |
| Unlimited Minutes | Yes |
| Toll Free3 | No |
| Faxing | No |
| Plan Pricing Tiers2 | |
|---|---|
| Month to Month (per user) |
|
| Toll Free | |
|---|---|
| Setup | $7.00 |
| Monthly | $2.00 /mo. |
| Included Min. | N/A |
| Add'l Min. Cost | $0.04 /min. |
| Number Availability & Details | |
|---|---|
| Area Code Selection | |
| Local Number Port | |
| Number Port | |
| Toll-Free Number | |
| Virtual Numbers | |
| Optional Features Pricing | |
|---|---|
| E911 |
|
| Desktop Integration Client |
|
| Equipment Options | |
|---|---|
| SIP/BYOD | |
| Phone Credit | |
| IP Phone Included | |
| IP Phone For Sale | |
| ATA Included | |
| ATA For Sale | |
| Plan Minutes | |
|---|---|
| Local Min. | Included |
| Add'l Local Min. Cost | N/A |
| Long Distance | Unlimited |
| Incl. Long Distance Min. | N/A |
| Add'l Long Distance Min. Cost | N/A |
| Plan Features3 | |
|---|---|
| Admin Dashboard/Portal | Yes |
| Anonymous Call Rejection | No |
| Auto Attendant | Yes |
| Barge | No |
| Business SMS | No |
| Busy Lamp Field | Yes |
| Call Analytics | No |
| Call Announce | Yes |
| Call Continuity | Yes |
| Call Forwarding | Yes |
| Call Forwarding - Advanced | No |
| Call Hold | Yes |
| Call Logs/Reports | Yes |
| Call Me Now | Yes |
| Call Monitoring | Yes |
| Call Notifications | Yes |
| Call Park | Yes |
| Call Pass | Yes |
| Call Queuing | Yes |
| Call Recording | No |
| Call Return | Yes |
| Call Routing | No |
| Call Screening | Yes |
| Call Transfer | Yes |
| Call Waiting | Yes |
| Caller ID | Yes |
| Caller ID - Dynamic | Yes |
| Caller ID Block | Yes |
| Caller ID Control | Yes |
| Click-to-call Me | Yes |
| Click-to-dial | Yes |
| Conference Bridge | Yes |
| Conference Calling | Yes |
| Custom Greetings | No |
| Custom Tagging | No |
| Desktop Integration Client | No |
| Dial-by-Name Directory | Yes |
| Directory Assistance (411) | Yes |
| Do Not Disturb | Yes |
| E911 | Yes |
| Fax to Email | No |
| Find Me/Follow Me | No |
| Group Paging | Yes |
| HD Video Conferencing | Yes |
| HD Voice | No |
| Hunt Groups | Yes |
| Interactive Voice Response | Yes |
| Local Number Portability | Yes |
| Mobile App | No |
| Mobile/Desktop Sync | No |
| Music on Hold | Yes |
| Redial | No |
| Ring Groups | Yes |
| Selective Call Acceptance | No |
| Selective Call Rejection | No |
| Shared Call Appearance | Yes |
| Simultaneous Ring | No |
| Softphone | No |
| Speed Dial | Yes |
| Switchboard Software | Yes |
| Telephone Numbers (DIDs) | No |
| Third Party Softphones | No |
| Unified Inbox | Yes |
| User Portal | Yes |
| Video Conferencing | Yes |
| Virtual Extensions | No |
| Virtual Fax | No |
| Visual Voicemail | No |
| Voicemail | Yes |
| Voicemail to Email | Yes |
| Voicemail Transcription | No |
| Whisper | No |
| Plan Info | |
|---|---|
| Plan Name | OnSIP Pay As You Go Plan |
| Plan Summary | With this plan, you only pay for features and calling as you go. No need to pay for what you don't use! It is the perfect plan for businesses that have low phone usage. On network calling is free, and both inbound and outbound calls are billed at $0.029/min. Inbound toll-free is charged at a rate of $0.039/min. With OnSIP's Pay As You Go plan, you only get a specific number of included features in the required $49.95 features minimum. Add features where needed for a monthly price. Check with the provider for specific numbers as to pricing and included features. |
| Key Features |
|
| Notes | Check with OnSIP for included features and add-on features. Free on-network calling. This Plan is available in the following countries : |
| Plan Pricing & Services1 | |
|---|---|
| Regular Price | $49.95 |
| Promo Price | N/A |
| Price Disclaimer | Price for features minimum. OnSIP requires 5 users minimum. |
| Setup Fees | $7.00 |
| Activation Fees | Free |
| Number Porting Fee | $15.00 |
| BYOD | Yes |
| Termination Fee | Free |
| Unlimited Minutes | No |
| Toll Free3 | No |
| Faxing | No |
| Plan Pricing Tiers2 | |
|---|---|
| Month to Month (per user) |
|
| Toll Free | |
|---|---|
| Setup | N/A |
| Monthly | N/A |
| Included Min. | N/A |
| Add'l Min. Cost | N/A |
| Number Availability & Details | |
|---|---|
| Area Code Selection | |
| Local Number Port | |
| Number Port | |
| Toll-Free Number | |
| Virtual Numbers | |
| Optional Features Pricing | |
|---|---|
| E911 |
|
| Desktop Integration Client |
|
| Equipment Options | |
|---|---|
| SIP/BYOD | |
| Phone Credit | |
| IP Phone Included | |
| IP Phone For Sale | |
| ATA Included | |
| ATA For Sale | |
| Plan Minutes | |
|---|---|
| Local Min. | Included |
| Add'l Local Min. Cost | $0.030 |
| Long Distance | Included |
| Incl. Long Distance Min. | N/A |
| Add'l Long Distance Min. Cost | $0.029 |
| Plan Features3 | |
|---|---|
| Admin Dashboard/Portal | Yes |
| Anonymous Call Rejection | No |
| Auto Attendant | Yes |
| Barge | No |
| Business SMS | No |
| Busy Lamp Field | Yes |
| Call Analytics | No |
| Call Announce | Yes |
| Call Continuity | Yes |
| Call Forwarding | Yes |
| Call Forwarding - Advanced | No |
| Call Hold | Yes |
| Call Logs/Reports | Yes |
| Call Me Now | Yes |
| Call Monitoring | Yes |
| Call Notifications | Yes |
| Call Park | Yes |
| Call Pass | Yes |
| Call Queuing | Yes |
| Call Recording | No |
| Call Return | Yes |
| Call Routing | No |
| Call Screening | Yes |
| Call Transfer | Yes |
| Call Waiting | Yes |
| Caller ID | Yes |
| Caller ID - Dynamic | Yes |
| Caller ID Block | Yes |
| Caller ID Control | Yes |
| Click-to-call Me | Yes |
| Click-to-dial | Yes |
| Conference Bridge | Yes |
| Conference Calling | Yes |
| Custom Greetings | No |
| Custom Tagging | No |
| Desktop Integration Client | No |
| Dial-by-Name Directory | Yes |
| Directory Assistance (411) | Yes |
| Do Not Disturb | Yes |
| E911 | Yes |
| Fax to Email | No |
| Find Me/Follow Me | No |
| Group Paging | Yes |
| HD Video Conferencing | Yes |
| HD Voice | No |
| Hunt Groups | Yes |
| Interactive Voice Response | Yes |
| Local Number Portability | Yes |
| Mobile App | No |
| Mobile/Desktop Sync | No |
| Music on Hold | Yes |
| Redial | No |
| Ring Groups | Yes |
| Selective Call Acceptance | No |
| Selective Call Rejection | No |
| Shared Call Appearance | Yes |
| Simultaneous Ring | No |
| Softphone | No |
| Speed Dial | Yes |
| Switchboard Software | Yes |
| Telephone Numbers (DIDs) | No |
| Third Party Softphones | No |
| Unified Inbox | Yes |
| User Portal | Yes |
| Video Conferencing | Yes |
| Virtual Extensions | No |
| Virtual Fax | No |
| Visual Voicemail | No |
| Voicemail | Yes |
| Voicemail to Email | Yes |
| Voicemail Transcription | No |
| Whisper | No |
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