Lingo is a residential VoIP provider that offers home phone plans for nationwide and international calling. Lingo plans come with a number of included features, free calling to other Lingo subscribers, and even the option to keep your existing number. With Lingo, customers can make calls using their existing high-speed Internet connections to receive clear, reliable phone service. Lingo also offers customers the option to sign up for a long-term contract for bigger savings.
BEWARE LINGO !
After having a harrowing experience with the Lingo customer care folks a few days ago (end June-2009), I was checking the internet to see if I was alone. To my surprise, I have come across many reviews written by people about their experiences with Lingo/Primus over the last few months. As happens most of the times, one either does not do much research on a company, products or its services when the deal looks really nice or we simply ignore any poor experience shared on the web thinking that these are either disgruntled customers and there are still many more who avail the services of the company. We forget that not everyone takes the time or makes the effort to share their experiences on the web through reviews. I appreciate those who have done this so that fellow consumers can benefit from their experiences. Its time we get wiser and not let companies get away with mis-treating customers.
Only after one goes through a very poor experience does one look out and then gets shocked to see the experiences other have been through. For the benefit of others, I have put together a brief list of links that I think could help others if they are Lingo customers or do intend to become one in the future -
Here is one where the phone number of a senior person at Primus is available (will be helpful for those who are having issues with the company or are being given a run-around by their customer service folks)
Hope each of you reading this review wake up and don't burn your fingers with this company. Be ware of Lingo !!!!