Lingo is a residential VoIP provider that offers home phone plans for nationwide and international calling. Lingo plans come with a number of included features, free calling to other Lingo subscribers, and even the option to keep your existing number. With Lingo, customers can make calls using their existing high-speed Internet connections to receive clear, reliable phone service. Lingo also offers customers the option to sign up for a long-term contract for bigger savings.
Absolutely the Worst Phone Company Experience We've Had
Lingo made unauthorized changes to our account, including canceling active phone numbers without permission. A basic request to forward a phone line took two months, and their cancellation process has been intentionally difficult. We are still waiting on a final invoice. We didn't realize how badly we were being scammed until our new provider started looking into everything. We had phone numbers on our account that belonged to other businesses, and we were supposedly renting phones from Lingo. Now they are claiming we own them. No one at Lingo seems to know what they are doing, and getting anything resolved is nearly impossible. I work with many phone vendors and have never had this many issues. This is not how a phone company should operate. Our new phone company is more affordable and has provided fantastic service. I regret letting this drag on for as long as it did.
there are no pros. There are so many other VOIP that are so much better.
Unauthorized account changes, canceled phone numbers without permission, incompetent support, phone forwarding request took two months, difficult cancellation process, delayed final invoice, deceptive billing practices, phones on account for other businesses, claimed rented phones now said to be owned, lack of accountability, unhelpful and uninformed staff, impossible to get anything resolved, overpriced service, poor value compared to new provider, wasted time and resources, regret not switching sooner.
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