Voipgo Reviews

Voipgo offers residential calling plans starting at $7.95 a month so that you can save money on your home telephone system.

Voipgo Unlimited Monthly

Voipgo’s unlimited monthly plan is great for the commitment-phobe. For $17.95 a month, you get unlimited incoming and outgoing calls to the US and Canada. There’s no contract, just a regular monthly charge - and you even get one month free. All 18 features offered by Voipgo are also included with this plan.

Voipgo Unlimited Yearly

For those who want to save a little bit (and don’t mind a contract), Voipgo’s annual plan is a good choice. For one year of service, you pay $149.95 per year- that’s $12.49 a month. With this plan, you get everything you’d get with the unlimited monthly plan, but for a cheaper price. Sometimes, it pays to commit.

Voipgo Incoming

Voipgo’s incoming calling plan allows you only to receive calls - you can’t make calls. With this plan, you do not receive one month free, nor do you receive all 18 features: only 12.

Bottom line

The best plan for your money is Voipgo’s annual plan: it combines the most features with the most cost savings.

All of these plans include one local phone number and you can bring your own device. None of these plans require an activation fee or a cancellation fee. Setup is also free. If you want a virtual number, it costs an addition $3.95 a month.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

Voipgo review: I chose Voipgo and I am glad I did

user_review
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
3.6
Average: 3.6 (1 vote)
Here's my story: I've used this service for 2 weeks now.  It started off shaky.  My VOIP did not work at first, so I contacted online help.  After a little while they informed me that it looked like I was being sent onto an American system or something like that.  They told me to wait for an e-mail saying that it had been fixed.  So I waited, and nothing came.  So I tried to use it the next day and it worked. But, the sound quality was horrible.  Tinny, with an echo.  I contacted customer service, and they recommended I not use a wireless connection.  Well that wasn't the problem.  So I submitted a ticket and got no recommendations from Voipgo technical support on how to improve the sound. Then I realized that the soft phone available for download on the Voipgo site was the X-Lite 3...there is an X-Lite 4 now.  So I downloaded that and everything is great. So I contacted online help and told them what I did and they credited me 5 dollars for being helpful. Online help is available most of the time, the price is a very reasonable 17.95 a month for unlimited incoming/outoing calls, and if you're on both lines the third call coming in will ring busy.  (Busy signal is cheesy sounding but not a big deal.)  I needed a busy signal for my business which is why I chose Voipgo and I am glad I did.
Yes

My annual contract is coming up... should I stay ... or should I go?

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
1
Average: 1 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.2
Average: 4.2 (1 vote)
I have been a voipgo customer for almost 2 years, and the service has worked very well.  I only emailed customer service once last year, about a credit that hadn't been applied, and never heard back. Given the previous reviews, I was expecting my phone to suddenly stop working one day and it hasn't.. I emailed sales yesterday and heard back in 24 hours.   They have the best selection of features, flexibility, number availability and price.   My annual contract is coming up... should I stay ... or should I go ??    
selection and flexibility of features & price
customer service
Yes

Re: Voipgo

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
Follow-up
No

Re: Voipgo

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
do not use voipgo - terrible customer service
No

Avoid VOIPGO - worst service ever

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
I signed up for VOIPGO few months back for their attractive pricing. But since then their customer service has become totally non-existent and all the problems that I had with their service never got resolved. If you have a problem with your service, there is no way to communicate with the company any more - all means of communication are totally shut off now. I have been having various problems with my service for the last few months, including being overcharged due to VOIPGO error, but my issues have remained unresolved although I have submitted several emergency tickets on their website. Attempts to contact their customer service via phone or live chat was unsuccessful - they are never online. Only option is to submit a ticket, but all you get is an automated email response and nothing happens after that. I do not understand how a company like this is allowed to do business. There must be some regulations somewhere to stop these types of scams. Please, please do not sign up for this company - just choose any other VOIP provider and you will be better off.
No

voipgo is a scam

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
0
No votes yet
0.8
Average: 0.8 (1 vote)
I signed up for Voipgo and paid a full year and yes i got my hardware but my phone number never got hooked up. I cant get anyone on the phone, or online and i havent received one email from anyone in that shitty company. They say they are restructuring their customer service but do not believe it. How long does it take to hire someone who knows how to answer a phone? It has been 2 months and I havent been able to make 1 call from my phone. I have given up and accepted that i was scammed by these people. DONT WASTE YOUR TIME OR MONEY, DO NOT EVEN CONSIDER THIS COMPANY AS YOUR PHONE PROVIDER!!
No

Do not consider VoipGo as your provider

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
VoipGo seriously deserves a 0/5 rating. I signed up on the 28th of July (two full weeks ago)and have not heard from VoipGo and have not been able to contact them. When calling their number you get a recorded message explaining that they are going through some form of restructuring and training, so no calls will be taken for the next couple of weeks. It goes on to say that they'll be happy to help you via email or online chat. I tried the online chat, and it appears to be offline all the time. I've been trying it everyday this week, at different times of the day and nobody is ever online. I replied to the original email that they sent confirming my order, and the message came back stating that the address is not monitored, whatever that means. I also emailed them via service ticket on their website, and the same delivery fail notification came back. There is NO way to contact voipgo at this time and it's been two weeks with no support or service. Do not consider this as a provider. I'm not sure if they've gone bankrupt or what, but you cannot contact anyone. Be warned.
None
Everything. They provide no service of any kind.
No

VOIPGO - Beware of this provider

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
Beware of this provider. They have no customer service, they do not respond to requests by email, and they do not provide the refund as promised. So I paid for the service, I paid for the ATA, and I paid to ship the ATA back to them and they still have not refunded my money. I just wanted to share this with others because if I had found a review like this before I signed up with VOIPGO, I would have moved on to someone else. I now have a VOIP provider that I am happy with. Good luck.
They take your money very quickly.
There is no customer service so hopefully you can get it set-up and working on your own.
No

Avoid Viopgo - technical problems, no support, cannot contact company, they do not issue a refund as promised.

user_review
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
0
No votes yet
1
Average: 1 (1 vote)
The fact that positive reviews exit is disturbing. This company cannot be contacted by phone, chat is sporadically available but refer you to the web based email service, web based email communication initiates an automated ticket receipt but no reply is forthcoming. Two weeks into my first month I had technical problems that rendered the service unusable. I was not able to get a response from tech support. I then attempted to cancel the service but again received no reply. As the end of the month approached I had to cancel my credit card to avoid the experience of another reviewer who continued to get automatically billed. Only after the billing date did I receive a reply indicating that my service was canceled. No mention was ever made of the technical problem. They promised a refund would be issued by check withing 2 months. It never arrived and further attempts to contact the company have been unsuccessful. I once got through on the live chat but was only referred back to the email service.
No

VOIPGO.....FOUND THE PROBLEMS WITH IT AND FIXED!!!!!

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
CONTACT VOIPGO SUPPORT!!!!!!!!   ONLY ONLINE SUPPORT WILL BE FAST AND EFFECTIVE ASK FOR THEM TO CHECK YOUR LATENCY.....   Normal is 20-80ms (miliseconds)......Replying from your adapter to theirs......   ADAPTERS kick you off at 180ms.... THUS SOME PEOPLE ARE HAVING PROBLEMS...........   LIMIT DOWNLOAD AND UPLOAD SPEEDS.....P2P applications disconnect your VOIP!!!!   When chatting with the Online Support Live...... ask to check your ping-tthey will go play by play how to check it........     GO TO COMMAND PROMPT................. TYPE IN CMD..................   ping (SPACE) -t (SPACE)......
Yes

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Voipgo

2004Year Founded
52%Recommend
61User Reviews
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Overall Rating

3.295
3.95
62%
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69%
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