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Callture Reviews

Callture is a business and residential VoIP provider that delivers tools and communication services to clients of all sizes. Founded in 2004, they offer excellent prices on business phone services, virtual phone systems, and enhanced toll-free service. Customers with Callture service can save up to 60% on their monthly phone bill while increasing productivity. Callture provides the tools to make businesses stand out and stick in the memories of customers with fully-customizable toll free phone numbers.

Callture offers businesses cheap VoIP solutions with no contracts. Their commitment to customer convenience extends to the installation process as well. Once the phone equipment arrives, it only takes about 5 minutes to plug everything in and run the setup wizard. Within minutes, you can start making unlimited domestic calls by simply picking up your phone and dialing.

PBX Features

An automated attendant is the friendly voice that Callture provides to manage incoming calls with their PBX systems. A totally customizable recording directs callers to the appropriate extension, and call screening tools (like caller ID and call forwarding) let employees choose whether to take the call or send it directly to voicemail.

Callture has an “A” ranking from the Better Business Bureau, and over 100,000 clients are very happy with the service they receive. Join in on the fun and savings, and see why Callture is right for your business VoIP solution.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
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Questionables over charges and no response

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1
Average: 1 (1 vote)
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Average: 1 (1 vote)
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Average: 1 (1 vote)
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Average: 1 (1 vote)

Not happy with your lately questionable over charges From 2013,2014,2015,2016,2017 it was $9.95 plus tax every month then last year it when TRIPLE charges. Look below my 2018 invoice and 2019 Jan 2019 ($ 45.00) $ 0.00 $ 0.00 Submit $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.29 ($ 56.25) Dec 2018 ($ 33.76) $ 0.00 $ 0.00 Submit $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.29 ($ 45.00) Nov 2018 ($ 22.52) $ 0.00 $ 0.00 $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.29 ($ 33.76) Oct 2018 ($ 11.27) $ 0.00 $ 0.00 $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.29 ($ 22.52) Sep 2018 ($ 11.24) $ 11.24 $ 0.02 $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.30 ($ 11.27) Aug 2018 ($ 11.27) $ 11.27 $ 0.00 $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.29 ($ 11.24) Jul 2018 ($ 11.32) $ 11.32 $ 0.03 $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.30 ($ 11.27) Jun 2018 ($ 13.20) $ 13.20 $ 0.07 $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.30 ($ 11.32) May 2018 ($ 11.24) $ 26.24 $ 0.00 $ 0.00 $ 0.00 $ 24.95 $ 0.00 $ 3.24 ($ 13.20) Apr 2018 ($ 56.22) $ 56.22 $ 0.00 $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.29 ($ 11.24) Mar 2018 ($ 44.98) $ 0.00 $ 0.00 $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.29 ($ 56.22) Feb 2018 ($ 33.73) $ 0.00 $ 0.00 $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.29 ($ 44.98) Please, revise my invoices from Jan 2018 to December 2018 and my new Jan 2019 invoice you are over charging me for 0 service is not fair and after 5 years of your service NOT HAPPY. We will forward this to the BBB. After discussing with other of your customer this questionable over charges we are not the only one I look forward to hearing a good explanation or credit me for your mistake over charges. Sincerely & Respectfully, Abel Lezcano. Owner Panama Coffee Gold Reserve 1-844-200-0170

It used to be fair
2018 I guess not management or greedy owner trying to robbed you by over charging business owners and given you the run around so you give up fighting
No

Extremely difficult to terminate!

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1
Average: 1 (1 vote)
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Average: 1 (1 vote)
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Average: 1 (1 vote)
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I cancelled the service 5 months ago and they billed me 4 months later for 4 months of unpaid service and while trying to settle the fact that the service had been cancelled they billed me for another month. Make sure when you cancel that you get in writing that it is a final bill and the service has been cancelled because their staff are not reliable!!! Even change your credit card so they can't rebill you.

none
staff unreliable
No

Best VoIP service I've had

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I've used 3 VoIP companies prior to Callture and I would say Callture is the best by far. Set up was quick and easy. Features included is exactly what I need for my business. The call recoding, hold music and conference bridge was perfect for my small business. I also saved a lot of money each month with them.

Customer Service Fast Set Up Great Phones
Voicemail to email was delayed by a few minutes
Yes

Really Great Service

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I had such great service from Callture. The CSR team was really helpful and
the Sales rep knew so much about the product. The price is the best part, you
get so many great features and unlimited calling to the US and Canada for a
low monthly rate. I would highly recommend trying them if you are in the
market to save money and have great service.

Quick Setup, Low Monthly Rate, 24/7 Support, Easy Back Office, Free Fax Number
The phone I ordered was very basic
Yes

Excellent Phone SErvice

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I have been using Callture for over an year. Excellent service and customer
service. They called and get exactly how I want the phone service to set up.
They set it up and called me back and confirm that I am happy with the
service. No problems so far and I am paying lot less than what I was paying
before.

excellent customer service, reliable and good quality. Savings.
They don't provide internet.
Yes

Really Great Service

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Going on my 4th month with Callture. I am really happy with what I got.
Haven't really had to call with any issues. The girl who set everything up
for me on the first day did a very good job. I also referred them to a
friend's business and as a thank you got a free month of service. They are a
great company to have for any size business.

Local Company in Toronto Affordable Pricing Helpful Staff No Hidden Fees
Took 2 weeks to port my number
Yes

Worst Company EVER, Terrible customer service an they will steal your money.

user_review
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Average: 1 (1 vote)
3
Average: 3 (1 vote)
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Average: 1 (1 vote)
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Average: 1 (1 vote)

Worst company i ever dealt with in my life. There features are confusing and
not user friendly. I called to cancel my account in October and was assured
it was cancelled, They tired to debit my account 8 times after that between
November and January and ran overdrafts fees on me close to $300. In between
those attempted debits i called AGIN and ask why my account was not cancelled
and they told me they had no record of me cancelling the account. OI told
them to cancel the account again and after that they still tried to debit my
account. Stay away from this morons, they are the worse of the worse.

None
Terrible all around.
No

Callture

2004Year Founded
57%Recommend
7User Reviews
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Overall Rating

3.2855
3.57
65%
65%
65%
65%
71%

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