In its infancy, there were only a few providers and household names in the Voice over Internet Protocol (VoIP) industry. VoIP was introduced in 1995 with a company called VocalTec and their product...
Jun 12, 2024
ZingoTel vs CallCentric
Compare ZingoTel vs CallCentric. Find out whether ZingoTel or CallCentric is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ZingoTel and CallCentric and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 9 Reviews
- 26 Reviews
Overview:
ZingoTel went out of business in May 2009. Please continue to post reviews, though — knowing the history of VoIP will help other consumers make better choices.
CallCentric is an internet phone service provider that uses either your computer or a telephone adapter to place calls via the internet. CallCentric allows for free calls to other CallCentric customers and low-...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
- Website: www.callcentric.com/
- Headquarters Country:
- Founder Year: 2003
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
I contacted them about their overseas service, they assured me (more than once and on more than one phone call) that I would pay the going rate per country. Instead they went through a ship and charged me an outrageous sum of Thousands of dollars. I refused to pay. I have perfect credit, but willing to take this hit on it. I am careful to have everything in place and check and double check their policies. When they refused to provide anything in writing, I should have run. Glad to see they are out of business!!!!!
This is what I got via email Zingotel Inc has shutdown business. Most of its servers are already down and your service might get interrupted any minute now. Miracle Telecom is pleased to offer Zingotel customers with a special plan. To sign-up now visit https://www.miracletel.com/index.php/signup Now. If you sign up today, I’d be able to offer the following benefits to you – 1. We will be able to migrate you to Miracle Telecom in less than one hour of sign-up ( Order will be processed during normal business hours in Eastern Time Zone) Now Maricle telcom also claimed in the email to have 6 years experience in the voip field the website was created Feb 7 2009 I belive that this company is just zingotel under a new name they worked out a way to get out from under their debts as a new company I do know that people from zingotel work at Miracle Telcom Now I used zingotel for 3 years it was never great but usually worked ok I may try this "new company" but i am not sure yet
I rarely give 5 stars to anyone, but CallCentric earned them. We were using PhonePower (1 or 2 stars, arrgh!) and learned that our home phone had been ringing busy for over a week and important calls had not gotten through. After much hassle with PP, I found CallCentric and got a new number. Getting setup was easy and the online customer support was prompt, professional, extremely competent, and patient working with me on customizing my account. My original home number (for 20+ years) was ported from PhonePower to CallCentric with assistance from CC support. Here are the benefits to having "unbundled" services from Callcentric: #1: My configuration now is: calls to the orig number are forwarded to the new CC number. That is Inbound only, $1.95/month, not calling out on it. New number is both In and Out, a "normal" phone number. We also have a number used by an alarm system, Outbound only, saving more than $29/month with most Voip servcies. #2: CallCentric allows me to customize features that most Voip providers do not. We have a new CallerID of our choosing; SMS texts can go straight through, as expected, forwarded to a mobile, or emailed -- our choice. When calls come in, they are filtered to deal with spam and then there are special "Call Treatments". Calls from MY doctor's office rings on the home landline AND simultaneously on MY personal mobile. Calls from my wife's family can go straight to her mobile and even not ring on the home phones. There is an option for "hunting": if a phone doesn't answer, the call goes to a second number (mobile) or a third, ... And the caller does not know about the treatments. A call to our original number is answered (or sent to voicemail, etc.) and they do not know what phone we answer. Might be away from the house on a mobile, the caller does not know that. Get a DID number for a family member and customize call treatments for them. Bottom-line: CallCentric has the highest quality network I have ever experienced, superb technical support, excellent custom features, and unbundled services so I pay only for what I need. I am paying less than 1/5th of what I would (did, sigh) pay for the same three numbers at PhonePower, Verizon, and many others. Reviews from 10 years ago may read differently, but CallCentric is world-class these days.
Callcentric offers the worst customer service imaginable. Listen to all the reviews. They offer only ticket based support for any issue you have. So if you're having technical/billing issues even emergency ones which are breaking your service, you will have to open a ticket and wait. Furthermore, based on my experience, much like other people's below, the technical support person will disclaim any responsibility even if it's clear he could help. Do you really want to trust your phone service to a company that offers only support tickets for help? Think about it ...
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
