I contacted them about their overseas service, they assured me (more than once and on more than one phone call) that I would pay the going rate per country. Instead they went through a ship and charged me an outrageous sum of Thousands of dollars. I refused to pay. I have perfect credit, but willing to take this hit on it. I am careful to have everything in place and check and double check their policies. When they refused to provide anything in writing, I should have run. Glad to see they are out of business!!!!!
zingotel Miracle tel
This is what I got via email
Zingotel Inc has shutdown business. Most of its servers are already down and your service might get interrupted any minute now. Miracle Telecom is pleased to offer Zingotel customers with a special plan. To sign-up now visit https://www.miracletel.com/index.php/signup Now.
If you sign up today, I’d be able to offer the following benefits to you –
1. We will be able to migrate you to Miracle Telecom in less than one hour of sign-up ( Order will be processed during normal business hours in Eastern Time Zone)
Now Maricle telcom also claimed in the email to have 6 years experience in the voip field
the website was created Feb 7 2009 I belive that this company is just zingotel under a new name they worked out a way to get out from under their debts as a new company
I do know that people from zingotel work at Miracle Telcom
Now I used zingotel for 3 years it was never great but usually worked ok I may try this "new company" but i am not sure yet
Zingotel appears to be no more
Hi Guys. Can you believe it? The day I posted my stellar review of Zingotel just below, they went out of business. No incoming calls on my phone though I can call out still, their site is down, and the customer service phone number doesn't work. I sent them an e-mail on the 11th, and ten minutes later the phone rang (!) and it was Miracle Telecom (www.miracletel.com). A gentleman in India said that Zingotel was out of business, that Miracle Telecom had bought their customer information, and that they were calling everyone on the list to offer them the new service. Priced, $16 per month, down from Zingo's $20.
It's tempting, and I'm thinking about it, but I'm not comfortable with the way it all happened, and I see Lingo offers the same plus free calls to 30 countries. While Lingo is $22 a month, they do have a $5 a month for 6 months introductory offer and a 30-day free trial. I guess I'll try that out. I'll probably have to post something in the Lingo section here in a few months.
Zingotel was in India, Miracletel is as well, and it looks like Lingo is too. Can't anyone in the US do something like this at a good price, perhaps following business norms we are used to (like warning when they go out of business, and not sharing confidential information)? Why do we have to export all the great service ideas, jobs, and earnings? Well, good luck to everyone here. It's a brave new world!
Note to Zingotel: A commpany's goodwill is worth quite a bit. Apparently you ticked off a lot of non-techies from reading reviews here and elsewhere. Techies like myself loved the service though, but you ticked us off by making such an ungracious exit. I'm disappointed at the bail, but did appreciate the service while you were around.
Looks like they skipped town
Web site still down. Service still down. They did however, recently charge my credit card. I wonder if they have moved their bank account to the Bahamas and abandoned their offices.
Website is down..can not find customer service number ...and our phone can not receive
This is unbelievable. For almost a week we can not receive (dialing out works). I am trying to contact Zingotel but their website is down and amazingly I can not find their contact number anywhere. Pls let me know if anyone has it via posting a response to this. I am going to cancel this service asap.
ZingoTel: Service down
There service has been down for 3 day. There web site is down and the incoming calls are not working at all. No one is answering the email requests. You be the judge.
ZingoTel: I love these guys!
We've been with them for a few years now, and have seamlessly moved with their service in tow through three houses. Talk about plug-and-play. We call the cable provider before moving in and get cable set up, and when we get there we plug the box in and (viola!) we have telephone. Unlimited US and Canada for 20 bucks a month, great service, and we keep our number, well, forever :) We finally bought a house so are done moving, but we'll keep Zingotel!
Zingotel are trying to commit credit-card fraud by making charges to my account that are not authorized.
I ordered their service on their website then got some email from them indicating how because I'm in Canada the pricing would be different, and I couldn't get a local phone number. So I contacted them right away to cancel... the same day. They responded and said that because the router had not been shipped to me that they could just refund the money to my credit card.
I waited several weeks. No credit appeared. I contacted them again, and they said they were just waiting for approval from some department. So I waited several more weeks. Still no credit.
Finally I instructed my bank to reverse the charges. They did, but now Zingotel is fighting it tooth and nail - even though I have sent the bank all the email from Zingotel indicating they will happily refund my money, and nothing was ever sent to me or any service provisioned. Zingotel have now escalated the dispute three times and we continue to fight through the bank dispute process. Zingotel are trying to defraud me. I obviously would not ever trust them.
Be care full
When i took the service they said , equipment is free with service, i have to pay only for shipping cost. I got my service and eqipment. But they havent ported my OLD number. They called me after 3 months and saying its not possible, since already the new number is known by every one...i took that easy and continued with new number. i kept the service for 1 yr, even thought we had mobiles...we just used landline for home purpose. But ever we want to use the Zingotel service line, it will say lines are busy or the line is dead. we have to call them and start/stop all the devices to make it work, it willo work for 1 week and the problem starts again. When i finally wan to cancel the service, they said i have to return the device else i have to pay $99, when i reminded that they said device is free...they are saying that device is free to use. so i have to pay for the shipping to send it back. So becareful before takeing the Zingotel service.
Zingotel did not provide the service they promised. The phone/modem never worked. They would not fix the phone issue or adjust any of the billing. I tried to cancel the account 5 times and one month later they finally did it so. They took me for $30.00 for the modem, $3.00 for who knows what, $60 for the first month of no service and they say I still owe them $56.00 for a service never provided. They promised they could port my 4 business lines to their modem prior to any signing of any agreement (I have emails) and then they never did, they never ported one single line from December 2007 to March 2008. The charges where for a temporary number that they said they needed to port my business numbers... WHICH THEY NEVER DID. I even made a 3 way call with the local phone company and Zingotel to work out the porting issue details to no avail.
DON'T GIVE THEM YOUR CREDIT CARD THEY ARE FRAUDS. THEY CHARGE YOU FOR SERVICES THEY CAN'T PROVIDE OVER AND OVER AGAIN. I HAD TO STOP MY CARD AT THE BANK TO STOP THE FRAUD. THEY ARE RIP-OFFS I CAN'T TELL YOU MORE.