In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
ShoreTel vs Ringio
Compare ShoreTel vs Ringio. Find out whether ShoreTel or Ringio is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ShoreTel and Ringio and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 10 Reviews
- 3 Reviews
Overview:
ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution - based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price - over a...
Ringio is a technology and business communications company that offers a fully customizable virtual PBX call routing solution to customers. Their virtual PBX comes with customer relationship management tools, call queuing, IVR, and more. Ringio...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 1996
- Website: ring.io
- Headquarters Country: United States
- Founder Year: 2009
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
Overall, good service. On rare occasions, I've had to go to someone with more authority when issues are not resolved in a timely manner, or when there is confusion regarding a request, but for the most part, requests and issues are addressed quickly and efficiently. When I have had complaints in the past, management has been more than willing to listen, in the interest of improving the client experience.
Although there's no such thing as a perfect company to do business with, ShoreTel strives to be responsive to customer complaints or suggestions, in the interest of improving service.
I tried to sign up for a test account a 14 trial day Ringio stated my company email wasn't accepted I'm guessing the portal they design is a system domain register. Owner answer the phone claiming my protonmail is encrtpy isn't something they couldn't use base on the app because the security protonmail uses. He was very judgmental he couldn't beleive it wasn't a corporate account I had to explained that my domain is available or maybe try my other company he burst out claim was the owner Samual the CEO and base on his vibes,I won't be a good fit for the company he trying play some psychic abilitlies and crsytal ball method what a crappy way to treat customer in less than 2 minutes saying they screen to see who they are working with and so forth was a waste of 5 minute phone called. He ask me what my company does he is plain old outdated version small shop the so called owner isn't making money he answer the phone. Pass this company up there over 1000 VOIP company know has to put up with bad service and stupid pre judgement. RINGIO is going out of business each time I submit the button for DEMO the technician cliam he was busy such a discrimation and this company soon will have the Biggest lawsuit over discrimination activity.
They are so far behind the mark of the industry that they do not have the normal features you would come to expect from any real VoIP company just don;t exist. The system is uber complicated and takes making setting on 3-4 pages where it would all be done on one page with any main stream provider. They routinely ignore email and voicemails regarding service issues and it is very rarte to be able to find out exactly what the real problem was. Often the problem seems to go away on it's own before they find a fix for it. The user is often made to feel the issue is on their side, even though test results show no problem on the user side. There have been chronic outages and service problems where calls could not be placed out, in or both. One recent service outage last several days. I would not recommend this poor provider to my dog let a lone a friend. Actually, my friend dog both use 8x8.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
