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Grasshopper vs MagicJack Plus
Compare Grasshopper vs MagicJack Plus. Find out whether Grasshopper or MagicJack Plus is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Grasshopper and MagicJack Plus and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 19 Reviews
Grasshopper offers a virtual PBX phone system for entrepreneurs looking for an alternative to a traditional phone line. Grasshopper offers the advanced features and capabilities of an expensive business phone line for an entrepreneurs’ budget. It...
magicJack Plus is the newest VoIP system available from magicJack. With magicJack Plus, you don't need to keep your computer on at all times to use your phone, as you did with the older magicJack product. This means you...
- Website: https://grasshopper.com/
- Headquarters Country:
- Founder Year: 2003
- Headquarters Country:
- Founder Year: 2007
- Solo - $26.00
Users Average Rating
Recent User Reviews
Do not use this company - the company does not disclose all fees, auto renews with no email or reminder, will not refund money for yearly subscription after 30 days. Deceptive and does not show renewal date in your account anywhere. When I asked for the renewal communication they claim they sent, it has not been provided it. When I asked why the renewal terms and date are not posted in my account dashboard, subject was changed. When I asked for a refund, they said they can not refund the $437 they charged me for the year (not the $320 advertised on the solo package with no mention of fees, taxes, and other charges totaling an additional $117). So far they have not made this right. I will be reporting to my state attorney general, BBB, and everywhere I can.
Grasshopper has been a godsend for our small business. We are just 4 people, and it's an amazing phone system for our needs. Price point can't be beat, and the features and reliability is great.
I used the system with the APP on my cell phone. Problem is that the quality of sound was so poor. Dropped calls, calls that didn't connect, etc. Although they do have a phone number for customer service, plan to spend half a day on hold. Also, if I was on a call on my cell phone, and a call came in on the MagicJack App, my phone call would be cut off. Not good! Further, DO NOT BY ADVANCE YEARS/SUBSCRIPTIONS. Although they do not tell you when you buy the extra years, they will not refund the subscription, even if the year has not started.
I am currently using the Magic-Jack Plus device. This device powers up by the 5 volts / 1 A adapter recommended by the manufacture. I noticed that when the voice static happened in back ground then I have to replace to the new power adapter and it will be fine. It seems to be the Magic-Jack device overheats causing the power adapter burned out quickly. I have replaced the new power adapters within the past few months and continuing to do the same in the future. So bad for the quality with this device. Also when using the Magic-Jack and the date and time setting up in my home phone are always in-corrected with my current region. I contacted the customer services and they can not resolve this issue because they are located in different state. They also don't have the direct contact email. I have to wait a way long in the telephone conversation with them when needed.