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Grasshopper vs Dialpad

Compare Grasshopper vs Dialpad. Find out whether Grasshopper or Dialpad is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Grasshopper and Dialpad and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 3 Reviews
  • 2 Reviews
3.7
3

Overview:

Grasshopper offers a virtual PBX phone system for entrepreneurs looking for an alternative to a traditional phone line. Grasshopper offers the advanced features and capabilities of an expensive business phone line for an entrepreneurs’ budget. It...

Dialpad offers business VoIP services and features HD voice, group video chat, conferencing, and more with their comprehensive unified communications platform. Dialpad was designed and put together with the objective of providing unified voice...

Provider Info

  • Website: Dialpad
  • Headquater Country: United States
  • Founder Year: 2011

Plans Available*

  • Solo - $26.00
  • Enterprise - $35.00
  • Pro - $30.00
  • Standard - $20.00

Users Average Rating

Recent User Reviews

Do not use this company - the company does not disclose all fees, auto renews with no email or reminder, will not refund money for yearly subscription after 30 days. Deceptive and does not show renewal date in your account anywhere. When I asked for the renewal communication they claim they sent, it has not been provided it. When I asked why the renewal terms and date are not posted in my account dashboard, subject was changed. When I asked for a refund, they said they can not refund the $437 they charged me for the year (not the $320 advertised on the solo package with no mention of fees, taxes, and other charges totaling an additional $117). So far they have not made this right. I will be reporting to my state attorney general, BBB, and everywhere I can.

[email protected]@Bob October 16th, 2020

Grasshopper has been a godsend for our small business. We are just 4 people, and it's an amazing phone system for our needs. Price point can't be beat, and the features and reliability is great.

bsanders726 December 22nd, 2019

We've been using Dialpad since it was Switch.co, and it has been reliable, and with good quality audio. We have experienced no problems, and the price was great for the features it included. We also use the included Uberconference, and it also works well.

tnblumer August 4th, 2017

No customer service on weekends or after hours. No way to call them for support only email or chat, and even then, nobody reads or responds on the weekend. The price is good if the service worked, but I don't receive my calls. I opened a ticket about it but they stopped working on it. My business is dead in the water without calls. I tried to port my number away from them but nobody is answering the phone to even figure out the details. My bill has no details that the winning provider would need to get my number. I am really stuck.

seroque September 25th, 2016
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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