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ACN Digital Phone Service vs Windstream

Compare ACN Digital Phone Service vs Windstream. Find out whether ACN Digital Phone Service or Windstream is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACN Digital Phone Service and Windstream and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 8 Reviews
  • 3 Reviews
2.1
1

Overview:

ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...

Windstream is one of the industry leaders: a full-service communications service provider for the Midwest, South, and East Coast in the United States. Windstream provides not only VoIP phone service, but also offers Internet and cable television...

Provider Info

  • Website: windstream.com
  • Headquater Country: United States
  • Founder Year: 1997

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

After a customer of our sold us on ACN for VOIP service we felt inclined to use them since we felt that we owed a customer some return service. This was a huge mistake. They refuse to allow you to add service or additional lines unless the phone equipment is purchased through them, which requires you to purchase phones at a premium price. Far higher than you would purchase anywhere else. They told us that it has to be their phones, because other phones are not programmed with their software. I tested this and purchased an identical model phone on amazon for less than half the price, and it linked into our VIOP system flawlessly. After 2 years of dealing with headaches, problems, a website portal that is the most unfriendly user portal I have ever used, and we use several in our business, and customer service telling us lie after lie to ensure they maximize their profits, we decided to switch to Nextiva. Not only are we getting better service, and much, much, much easier portal access, but we're getting it at a much better price with way better customer support. We needed to access the system base in order to reset the services through Nextiva. Guess what, ACN changed the factory username and password to lock us out of the equipment that WE PAID FOR AND OWN! They refused to give us the username and password to access our equipment and told us that it is company policy. They won't buy back the equipment, and won't allow us to access the equipment. Like I said, a company founded on greed. Force you to purchase their equipment, then lock you out of it. Not a company with honesty or integrity. Call Nextiva or ANY other service! You'll be glad that you did.

TimRDelph February 20th, 2019

Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing

nettestheone January 6th, 2015

This is an awful company. No ethical standards at all. They were charging our church $240/month for VOIP phone services for years. We finally switched to Phone.com for $140/year! Not to mention the fact that when I called to disconnect services, they told me there was a 30 day notice, which means they were going to charge us for nearly 2 more months of service despite the fact that the number would already be ported to the new provider and we would no longer be using Windstream. Thieves.

rbceugene January 21st, 2019

They are the Biggest Liar. 1. Website said, Free Modem and $39.95. Got Bill for $69.95. They Charged me $9.95 for Modem (which was included) Also charged me phone line which was never Mentioned in website. Completely scam and I will Never go Back to them

john704 October 24th, 2017
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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