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ACN Digital Phone Service vs MyFax

Compare ACN Digital Phone Service vs MyFax. Find out whether ACN Digital Phone Service or MyFax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACN Digital Phone Service and MyFax and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 7 Reviews
  • 1 Reviews
2.3
0

Overview:

ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...

MyFax simplifies the sending and receiving of documents for your business with their online fax service. No more paper wastage, no big clunky machines. With MyFax, you can send and receive your fax by email, or even mobile. You can use your...

Provider Info

Plans Available*

  • N/A
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Users Average Rating

Recent User Reviews

Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing

nettestheone January 6th, 2015

I have been a customer for a year now. The digital phone adapter I got was defective - having a normal phone conversation impossible. It took tech support awhile to figure out that their digital adapter was the problem. They were very helpful I must say and offer to replace the equipment. I have to use my cell phone to complete my calls because my caller constantly experiencing problems hearing me. It was annoyingly coming in and out. It was very frustrating having to repeat yourself all the times. What could be a 5 minutes conversation ending up being a 30 minutes call because of constantly repeating yourself. This was right from the start. I thought the issue would go away but it did not. All this was mentioned in my notes with tech support that I have been having the issue for the whole year. I barely use the service. The new adapter seems to be okay so far. I asked tech support if there is anything they can do like a courtesy credit for their faulty service. He advised me to speak to customer service. The lady bluntly told me that the fact that I had service - faulty or not they will be no credit. She also said tech support is aware of the issue ( from their note on the system) let them give me a credit. Their definition of service is once the phone make a connection that service. It does not matter if their adapter is faulty and the quality is so bad that you have to you your cell phone instead. Two thumbs down ACN!

mactrump1234 November 19th, 2014

I own a small business and only need to occasionally send faxes.  I didn't want to have to pay the phone company for a dedicated ring or line for a fax in our office even though fax machines themselves have come down in pricing to something extremely affordable!  I found MyFax to be convenient and well priced.  I initially signed up for the lowest plan of $10/month but realized that I wasn't sending or receiving faxes each and every month.  I called MyFax and asked them if there was any other plan that would suit my needs.  They offered me a $5 plan with up to 50 pages a month.  I was really impressed with the way they were willing to work with me instead of losing me as a customer.  I think MyFax is a great service- I really like how easy it is to create any file from PDF to jpg and send it anywhere.  It is so simple having my own fax number and receiving faxes and confirmations directly into my email account without having to log into MyFax to check and see if I have any pending faxes.  I highly recommend this company especially for individuals without a fax machine or small company's that do not use faxes on a regular basis.

gonzales.jorge88 May 19th, 2010
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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