If you want to build trust with small businesses, it’s important that you have a professional email address that uses your domain name. Scams are becoming increasingly more troublesome, which is why...
ACN Digital Phone Service vs EFax
Compare ACN Digital Phone Service vs EFax. Find out whether ACN Digital Phone Service or EFax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACN Digital Phone Service and EFax and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 8 Reviews
- 1 Reviews
ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...
eFax helps you save money by eliminating the need for fax machines, fax lines and tons of paper. With eFax, you can send and receive online fax through your email. Their eFax Plus plan is only $14.13/month with an annual plan. This comes with 130...
Users Average Rating
Recent User Reviews
After a customer of our sold us on ACN for VOIP service we felt inclined to use them since we felt that we owed a customer some return service. This was a huge mistake. They refuse to allow you to add service or additional lines unless the phone equipment is purchased through them, which requires you to purchase phones at a premium price. Far higher than you would purchase anywhere else. They told us that it has to be their phones, because other phones are not programmed with their software. I tested this and purchased an identical model phone on amazon for less than half the price, and it linked into our VIOP system flawlessly. After 2 years of dealing with headaches, problems, a website portal that is the most unfriendly user portal I have ever used, and we use several in our business, and customer service telling us lie after lie to ensure they maximize their profits, we decided to switch to Nextiva. Not only are we getting better service, and much, much, much easier portal access, but we're getting it at a much better price with way better customer support. We needed to access the system base in order to reset the services through Nextiva. Guess what, ACN changed the factory username and password to lock us out of the equipment that WE PAID FOR AND OWN! They refused to give us the username and password to access our equipment and told us that it is company policy. They won't buy back the equipment, and won't allow us to access the equipment. Like I said, a company founded on greed. Force you to purchase their equipment, then lock you out of it. Not a company with honesty or integrity. Call Nextiva or ANY other service! You'll be glad that you did.
Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing
Firstly, I like the convenience of eFAX. I do not have a fax machine, but only a scanner and a computer. I can send fax's from my computer however I would get charged the exorbitant international rates from the phone company here in Taiwan and I wish to avoid that at all costs. In fact, even with the subscription fee, I saved money because I had about 20 pages to fax to 3 different places in the US; my school, a financial institution, and a law firm. Each one required my signature and one out of three would not send a fax internationally to me and I didn't want to pay the international costs of the other documents that would come to me. Secondly, eFAX was a service that solved a delicate problem for me because they have the option of having a local domestic USA Fax number to where the fax's could be directed to me. This really saved me as I had a deadline to meet to get these documents and my university would under no circumstances send a fax to me internationally. Thirdly, I like the cost involved. This is not an expensive service for the service rendered! If you do a lot of faxing and do not have a fax mcahine, eFAX is definitely the way to go. So, all in all, I have been really pleased with eFAX. It has been a very convenient service that turns your email into a fax machine. It is inexpensive and so far, it has been efficient as I have received and sent all of the fax's that I had to (all 20 pages) without any problems. I recommend eFAX to anyone who does not have a fax machine and has a limited number of fax's to send Give it a try. I think you will be pleased as I have been. B. Burns, Santa Clarita, CA