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ACN Digital Phone Service vs Callture
Compare ACN Digital Phone Service vs Callture. Find out whether ACN Digital Phone Service or Callture is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACN Digital Phone Service and Callture and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 8 Reviews
- 7 Reviews
ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...
Callture is a business and residential VoIP provider that delivers tools and communication services to clients of all sizes. Founded in 2004, they offer excellent prices on business phone services, virtual phone systems, and enhanced toll-free ...
Users Average Rating
Recent User Reviews
After a customer of our sold us on ACN for VOIP service we felt inclined to use them since we felt that we owed a customer some return service. This was a huge mistake. They refuse to allow you to add service or additional lines unless the phone equipment is purchased through them, which requires you to purchase phones at a premium price. Far higher than you would purchase anywhere else. They told us that it has to be their phones, because other phones are not programmed with their software. I tested this and purchased an identical model phone on amazon for less than half the price, and it linked into our VIOP system flawlessly. After 2 years of dealing with headaches, problems, a website portal that is the most unfriendly user portal I have ever used, and we use several in our business, and customer service telling us lie after lie to ensure they maximize their profits, we decided to switch to Nextiva. Not only are we getting better service, and much, much, much easier portal access, but we're getting it at a much better price with way better customer support. We needed to access the system base in order to reset the services through Nextiva. Guess what, ACN changed the factory username and password to lock us out of the equipment that WE PAID FOR AND OWN! They refused to give us the username and password to access our equipment and told us that it is company policy. They won't buy back the equipment, and won't allow us to access the equipment. Like I said, a company founded on greed. Force you to purchase their equipment, then lock you out of it. Not a company with honesty or integrity. Call Nextiva or ANY other service! You'll be glad that you did.
Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing
Not happy with your lately questionable over charges From 2013,2014,2015,2016,2017 it was $9.95 plus tax every month then last year it when TRIPLE charges. Look below my 2018 invoice and 2019 Jan 2019 ($ 45.00) $ 0.00 $ 0.00 Submit $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.29 ($ 56.25) Dec 2018 ($ 33.76) $ 0.00 $ 0.00 Submit $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.29 ($ 45.00) Nov 2018 ($ 22.52) $ 0.00 $ 0.00 $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.29 ($ 33.76) Oct 2018 ($ 11.27) $ 0.00 $ 0.00 $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.29 ($ 22.52) Sep 2018 ($ 11.24) $ 11.24 $ 0.02 $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.30 ($ 11.27) Aug 2018 ($ 11.27) $ 11.27 $ 0.00 $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.29 ($ 11.24) Jul 2018 ($ 11.32) $ 11.32 $ 0.03 $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.30 ($ 11.27) Jun 2018 ($ 13.20) $ 13.20 $ 0.07 $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.30 ($ 11.32) May 2018 ($ 11.24) $ 26.24 $ 0.00 $ 0.00 $ 0.00 $ 24.95 $ 0.00 $ 3.24 ($ 13.20) Apr 2018 ($ 56.22) $ 56.22 $ 0.00 $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.29 ($ 11.24) Mar 2018 ($ 44.98) $ 0.00 $ 0.00 $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.29 ($ 56.22) Feb 2018 ($ 33.73) $ 0.00 $ 0.00 $ 0.00 $ 0.00 $ 9.95 $ 0.00 $ 1.29 ($ 44.98) Please, revise my invoices from Jan 2018 to December 2018 and my new Jan 2019 invoice you are over charging me for 0 service is not fair and after 5 years of your service NOT HAPPY. We will forward this to the BBB. After discussing with other of your customer this questionable over charges we are not the only one I look forward to hearing a good explanation or credit me for your mistake over charges. Sincerely & Respectfully, Abel Lezcano. Owner Panama Coffee Gold Reserve 1-844-200-0170
I cancelled the service 5 months ago and they billed me 4 months later for 4 months of unpaid service and while trying to settle the fact that the service had been cancelled they billed me for another month. Make sure when you cancel that you get in writing that it is a final bill and the service has been cancelled because their staff are not reliable!!! Even change your credit card so they can't rebill you.