Speech analytics is a relatively new frontier in the contact center technology market--but one that is quickly growing and gaining popularity. With speech analytics, contact centers get the ability...
ACN Digital Phone Service vs DID For Sale
Compare ACN Digital Phone Service vs DID For Sale. Find out whether ACN Digital Phone Service or DID For Sale is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACN Digital Phone Service and DID For Sale and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 7 Reviews
- 5 Reviews
ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...
DIDforSale is a wholesale VoIP provider that offers metered and unmetered DIDs, SIP trunking, toll-free numbers, A-Z termination, and more. Founded in 2008 and located in...
- SIP Trunking - $8.99
Users Average Rating
Recent User Reviews
Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing
I have been a customer for a year now. The digital phone adapter I got was defective - having a normal phone conversation impossible. It took tech support awhile to figure out that their digital adapter was the problem. They were very helpful I must say and offer to replace the equipment. I have to use my cell phone to complete my calls because my caller constantly experiencing problems hearing me. It was annoyingly coming in and out. It was very frustrating having to repeat yourself all the times. What could be a 5 minutes conversation ending up being a 30 minutes call because of constantly repeating yourself. This was right from the start. I thought the issue would go away but it did not. All this was mentioned in my notes with tech support that I have been having the issue for the whole year. I barely use the service. The new adapter seems to be okay so far. I asked tech support if there is anything they can do like a courtesy credit for their faulty service. He advised me to speak to customer service. The lady bluntly told me that the fact that I had service - faulty or not they will be no credit. She also said tech support is aware of the issue ( from their note on the system) let them give me a credit. Their definition of service is once the phone make a connection that service. It does not matter if their adapter is faulty and the quality is so bad that you have to you your cell phone instead. Two thumbs down ACN!
We have been using these guys for over 3 years now and while initially was little nervous due to my horrible experience with another VoIP provider these guys surpassed my expectations. They asked right questions and quickly brought me on board by helping me make right choices. They have always been able to address my technical issues and sometimes have gone a step ahead and helped me with issues on my end. I have gone to these guys with all kind of requests and issues and have never had any moment of disappointment. All I can say is once you switch to these guys you will never need to look else where. They have it all Quality, Competitive Price, Customizable products, Top of the line customer service. And I have recently started using their SMS service which I am loving.
These guys talk the talk but when it comes down to tech abilities its a big fat ZERO!! Couple guys from India sitting in they're apartment, probably students trying to meet tuition. I signed up to test if this would even work as many fall short when it comes to SIP trunking. The trunk registered but they couldn't even tell me what my IP was, they said it was *.*.*.* when its is actually -.-.-.- and blamed it on my server. The IP they gave me was from the PC I signed up with.Then I registered it with a server across town at another clients place and same thing. Blaming me blaming me blaming me they didn't even have the tools to really see what was going on with the trunk as they are some lame re seller of a re seller so ya I guess you get what you pay for. I couldn't do a wire shark as the calls didn't even reach my server. Its like this with most of these guys. they blame you and try to belittle you when they are sending the DID incorrectly or a header for a phone not a server. If you have GRANDSTREAM stay away from these guys. Maybe stay away regardless of your equipment.