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ACN Digital Phone Service vs DID For Sale
Compare ACN Digital Phone Service vs DID For Sale. Find out whether ACN Digital Phone Service or DID For Sale is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACN Digital Phone Service and DID For Sale and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 8 Reviews
- 5 Reviews
ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...
DIDforSale is a wholesale VoIP provider that offers metered and unmetered DIDs, SIP trunking, toll-free numbers, A-Z termination, and more. Founded in 2008 and located in...
- SIP Trunking - $8.99
Users Average Rating
Recent User Reviews
After a customer of our sold us on ACN for VOIP service we felt inclined to use them since we felt that we owed a customer some return service. This was a huge mistake. They refuse to allow you to add service or additional lines unless the phone equipment is purchased through them, which requires you to purchase phones at a premium price. Far higher than you would purchase anywhere else. They told us that it has to be their phones, because other phones are not programmed with their software. I tested this and purchased an identical model phone on amazon for less than half the price, and it linked into our VIOP system flawlessly. After 2 years of dealing with headaches, problems, a website portal that is the most unfriendly user portal I have ever used, and we use several in our business, and customer service telling us lie after lie to ensure they maximize their profits, we decided to switch to Nextiva. Not only are we getting better service, and much, much, much easier portal access, but we're getting it at a much better price with way better customer support. We needed to access the system base in order to reset the services through Nextiva. Guess what, ACN changed the factory username and password to lock us out of the equipment that WE PAID FOR AND OWN! They refused to give us the username and password to access our equipment and told us that it is company policy. They won't buy back the equipment, and won't allow us to access the equipment. Like I said, a company founded on greed. Force you to purchase their equipment, then lock you out of it. Not a company with honesty or integrity. Call Nextiva or ANY other service! You'll be glad that you did.
Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing
We have been using these guys for over 3 years now and while initially was little nervous due to my horrible experience with another VoIP provider these guys surpassed my expectations. They asked right questions and quickly brought me on board by helping me make right choices. They have always been able to address my technical issues and sometimes have gone a step ahead and helped me with issues on my end. I have gone to these guys with all kind of requests and issues and have never had any moment of disappointment. All I can say is once you switch to these guys you will never need to look else where. They have it all Quality, Competitive Price, Customizable products, Top of the line customer service. And I have recently started using their SMS service which I am loving.
These guys talk the talk but when it comes down to tech abilities its a big fat ZERO!! Couple guys from India sitting in they're apartment, probably students trying to meet tuition. I signed up to test if this would even work as many fall short when it comes to SIP trunking. The trunk registered but they couldn't even tell me what my IP was, they said it was *.*.*.* when its is actually -.-.-.- and blamed it on my server. The IP they gave me was from the PC I signed up with.Then I registered it with a server across town at another clients place and same thing. Blaming me blaming me blaming me they didn't even have the tools to really see what was going on with the trunk as they are some lame re seller of a re seller so ya I guess you get what you pay for. I couldn't do a wire shark as the calls didn't even reach my server. Its like this with most of these guys. they blame you and try to belittle you when they are sending the DID incorrectly or a header for a phone not a server. If you have GRANDSTREAM stay away from these guys. Maybe stay away regardless of your equipment.