With the growing number and popularity of alternative communication channels, some companies believe that a phone system is no longer necessary for conducting business. However, a professional...
ACN Digital Phone Service vs Axvoice
Compare ACN Digital Phone Service vs Axvoice. Find out whether ACN Digital Phone Service or Axvoice is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACN Digital Phone Service and Axvoice and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 7 Reviews
- 50 Reviews
ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...
Axvoice delivers affordable VoIP phone solutions to residential customers in the US and Canada. With three relatively inexpensive home phone plans to choose from, customers that move to Axvoice can take advantage of slashed telephone bills while...
- Axvoice Residential Home Phone Pay As You Go - $4.99
- Axvoice Residential Home Phone Service US/Canada 200 - $5.99
- Axvoice Residential Home Phone Service USA/Canada - $6.25
Users Average Rating
Recent User Reviews
Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing
I have been a customer for a year now. The digital phone adapter I got was defective - having a normal phone conversation impossible. It took tech support awhile to figure out that their digital adapter was the problem. They were very helpful I must say and offer to replace the equipment. I have to use my cell phone to complete my calls because my caller constantly experiencing problems hearing me. It was annoyingly coming in and out. It was very frustrating having to repeat yourself all the times. What could be a 5 minutes conversation ending up being a 30 minutes call because of constantly repeating yourself. This was right from the start. I thought the issue would go away but it did not. All this was mentioned in my notes with tech support that I have been having the issue for the whole year. I barely use the service. The new adapter seems to be okay so far. I asked tech support if there is anything they can do like a courtesy credit for their faulty service. He advised me to speak to customer service. The lady bluntly told me that the fact that I had service - faulty or not they will be no credit. She also said tech support is aware of the issue ( from their note on the system) let them give me a credit. Their definition of service is once the phone make a connection that service. It does not matter if their adapter is faulty and the quality is so bad that you have to you your cell phone instead. Two thumbs down ACN!
There are so many different ways for a call to reach you with Axvoice that it’s rare that you miss any. This is why I love Axvoice.
For its price, Axvoice is certainly the best but the aftersales really bug me. I mean, c’mon! Your service is great but you have to get someone to reply to the emails faster or get live chat support because it’s mentioned on your website.