In its infancy, there were only a few providers and household names in the Voice over Internet Protocol (VoIP) industry. VoIP was introduced in 1995 with a company called VocalTec and their product...
Jun 12, 2024
8x8 vs ZingoTel
Compare 8x8 vs ZingoTel. Find out whether 8x8 or ZingoTel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and ZingoTel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 52 Reviews
- 9 Reviews
Overview:
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
ZingoTel went out of business in May 2009. Please continue to post reviews, though — knowing the history of VoIP will help other consumers make better choices.
Provider Info
- Website: 8x8.com
- Headquarters Country: United States
- Founder Year: 1996
- Website:
- Headquarters Country:
- Founder Year: 2005
Plans Available*
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
- N/A
Users Average Rating
Recent User Reviews
STAY AWAY!!! I booked in yesterday with agent John Acre and within 5 minutes I had a phone. No one helped me start it or login, I asked the agent multiple times on what to do. When I asked about messaging he told me to contact support. I contacted support and was told it would be an additional $80 but no one stated that in the contract I signed. I told him I want the account cancelled and closed. He said that was fine and an agent would contact me within 24 hours. Its been over 24 hours AND NO ONE CONTACTS ME. I contacted their support service online and was told to wait 48 hours. When I said that would not happen I was told that cancellations take 30 days!!!! Excuse me, I cancelled within an hour of opening the service and they want me to wait 30 days to cancel. These posts will get worse and I am contacting BBB and Ive contacted my bank.
Our company got 8X8 and had trouble from the get go to set it up. I asked for help and even offered to pay someone to come out and set it up but was told they don't do that and I could watch some videos or look at their website for help. About 5 months later of never using the service and paying for it, the owner of the company passed away with Covid. I called and asked to cancel the service as we were deciding whether or not the company would continue. They said the only way to cancel is to pay the entire 2 year contract in full. Just a terrible customer service experience and a no very understanding or compassionate business. Think twice before signing up for their service!
I contacted them about their overseas service, they assured me (more than once and on more than one phone call) that I would pay the going rate per country. Instead they went through a ship and charged me an outrageous sum of Thousands of dollars. I refused to pay. I have perfect credit, but willing to take this hit on it. I am careful to have everything in place and check and double check their policies. When they refused to provide anything in writing, I should have run. Glad to see they are out of business!!!!!
This is what I got via email Zingotel Inc has shutdown business. Most of its servers are already down and your service might get interrupted any minute now. Miracle Telecom is pleased to offer Zingotel customers with a special plan. To sign-up now visit https://www.miracletel.com/index.php/signup Now. If you sign up today, I’d be able to offer the following benefits to you – 1. We will be able to migrate you to Miracle Telecom in less than one hour of sign-up ( Order will be processed during normal business hours in Eastern Time Zone) Now Maricle telcom also claimed in the email to have 6 years experience in the voip field the website was created Feb 7 2009 I belive that this company is just zingotel under a new name they worked out a way to get out from under their debts as a new company I do know that people from zingotel work at Miracle Telcom Now I used zingotel for 3 years it was never great but usually worked ok I may try this "new company" but i am not sure yet
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
