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8x8 vs ZingoTel
Compare 8x8 vs ZingoTel. Find out whether 8x8 or ZingoTel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and ZingoTel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 35 Reviews
- 9 Reviews
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
ZingoTel went out of business in May 2009. Please continue to post reviews, though — knowing the history of VoIP will help other consumers make better choices.
- Website: 8x8.com
- Headquater Country: United States
- Founder Year: 1996
- Headquater Country:
- Founder Year: 2005
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
Users Average Rating
Recent User Reviews
We've been trying to get 8x8 to fix a chronic problem with our recorded calls getting randomly lost or corrupted. We call and email them daily and get little to no response. The typical response is "that department is very busy with other problems, we'll get to yours when we get to it." They say that the problem gets escalated to a higher tier but we still haven't gotten a response and it's been over a week now. I've called our rep Aldrich and he says that he's done all that he can and I've talked to Donovan who is apparently the head of the tech department and he is the one that told me that they'll get to our calls when they get to them. Very unresponsive when it comes to resolving issues.
After 12 months of frustration, we have moved away from 8X8. The issue was never the suite of features. It was customer service for a persistent problem. The basic requirement for a telephone system is that it allows me to make and receive calls. For 12 months, we were unable to receive call from many local people. I was told that it was not the fault of 8X8 and to contact our old provider, Verizon. Verizon said they had ported the number and that was all they could do. We have switched to 3CX. Within 2 days, the local contact was able to trace and resolve the problem. Anyone can now call. My experience shows that 8X8 is not willing to help solve a serious problem. I should also add that they offered no compensation for this issue. I cannot recommend 8x8.
I contacted them about their overseas service, they assured me (more than once and on more than one phone call) that I would pay the going rate per country. Instead they went through a ship and charged me an outrageous sum of Thousands of dollars. I refused to pay. I have perfect credit, but willing to take this hit on it. I am careful to have everything in place and check and double check their policies. When they refused to provide anything in writing, I should have run. Glad to see they are out of business!!!!!
This is what I got via email Zingotel Inc has shutdown business. Most of its servers are already down and your service might get interrupted any minute now. Miracle Telecom is pleased to offer Zingotel customers with a special plan. To sign-up now visit https://www.miracletel.com/index.php/signup Now. If you sign up today, I’d be able to offer the following benefits to you – 1. We will be able to migrate you to Miracle Telecom in less than one hour of sign-up ( Order will be processed during normal business hours in Eastern Time Zone) Now Maricle telcom also claimed in the email to have 6 years experience in the voip field the website was created Feb 7 2009 I belive that this company is just zingotel under a new name they worked out a way to get out from under their debts as a new company I do know that people from zingotel work at Miracle Telcom Now I used zingotel for 3 years it was never great but usually worked ok I may try this "new company" but i am not sure yet