Google Voice comes with a variety of interesting features that can benefit businesses that are looking for a convenient and affordable VoIP service to replace their plain old telephone systems. This...
Jul 11, 2018
8x8 vs Talk Times
Compare 8x8 vs Talk Times. Find out whether 8x8 or Talk Times is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and Talk Times and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 37 Reviews
- 0 Reviews
Overview:
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
February 2010 update: We were unable to find a working website for Talk Times. The provider is probably out of business.
Provider Info
- Website: 8x8.com
- Headquater Country: United States
- Founder Year: 1996
- Website:
- Headquater Country:
- Founder Year: 2005
Plans Available*
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
- N/A
Users Average Rating
Recent User Reviews
We've had great success with 8x8. Uptime is great, haven't needed customer support, and their mobile app is also nice for receiving calls when on the road right to your smartphone. Highly recommend 8x8.
From customer support to intervening sales rep to billing support from the products and services themselves, we have received the WORST service from your company. Best part? No one seems to care. The app doesn't work well at all, and definitely doesn't flow with the VOD app. We had status update issues for over a year. The "New Experience" is worse than the classic app. Assigning a severity level to your support cases doesn't make any difference with how quickly a support rep gets in touch with you, so a "system failure" is treated the same as a "minimum business impact." Support is a classic case of the left hand not knowing what the right hand is doing. We're getting rid of them as soon as we feasibly can, and I would never recommend them to anyone ever.
VelocityTel has some problems. They use an adapter, made by Grandstream, positioned between your router and your phones that I find highly unreliable. I have 3 lines. I can not be certain at any point that all three lines will be working, or even one. I just know that several times a day, an adapter will start flashing red, which means there is a problem. sometimes it will go for hours. Sometimes it will reset in a few minutes. The tech support people are always helpful, but the reliability sucks. I don't know with certanty that the adapter is the problem. I do know that I can swap out a problem adapter, and the problem disappears, for the moment.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
