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Jul 25, 2021
8x8 vs Momentum Telecom
Compare 8x8 vs Momentum Telecom. Find out whether 8x8 or Momentum Telecom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and Momentum Telecom and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 49 Reviews
- 4 Reviews
Overview:
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
Provider Info
- Website: 8x8.com
- Headquater Country: United States
- Founder Year: 1996
- Website:
- Headquater Country:
- Founder Year: 2006
Plans Available*
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
- N/A
Users Average Rating
Recent User Reviews
This is the worst customer experience possible. This company is continually breaking their own system... they no more than stabilize it and they roll out another update that breaks it all over again. The best part is trying to work through their customer supports distinct language barrier only to sit on hold for hours. If your company needs reliability in it's phone system, do NOT select 8x8.
This company is by FAR the worst company I have ever dealt with. Their customer service is poorly trained, they promise features that don't exist, its impossible to reach them for help, they try to beg you to stay on as a customer so you don't cancel but then make it IMPOSSIBLE to cancel their services. I will never ever recommend this company to anyone. I can't believe I stuck along as long as I did. For a telecommunications company, they are AWFUL at communicating, being transparent, and being an actual human being for how crappy of a customer experience they provide for their "valued clients". TURN AWAY DO NOT CONSIDER THIS COMPANY FOR YOUR BUSINESS NEEDS.
We were originally with DCT Telecom using their SIP service - had no issues with DCT for many years. DCT was bought bought out by Momentum - Took (2) months to finally get switched over, then we started experiencing service loss almost daily at different locations (we have six stores) - Support was worthless in troubleshooting issues - Finally got switched off of Momentum and discovered their BS early termination fees that go with their auto renewing contract. Stay away from this comapany!!!
We signed a three year deal with Momentum in 2016, and then five years after that, our workforce location changed and we needed to get out. We'd already done the three years, but they forced termination fees on us after five years since they require us to give notice 90 days before the end of the term (not 89), and, as they see it, they determine the term. Totally would not hold up if we had the time and energy to battle them., But very shady. DO NOT SIGN A CONTRACT WITH THIS VENDOR. YOU WILL REGRET IT.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
