Home > All Providers Reviews > Momentum Telecom

Momentum Telecom Reviews

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

Very Disappointed

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)

I am not a person who usually takes the time to write review, but I find it important to warn people about this company and its poor business practices. From the start Momentum was poor on implementing the voip system in our business. Even though it took several weeks to get the system fully online they charged us a month prior to the service working. Then when half of our phones were not working they did not respond to our calls for help. I chose to go with another carrier after 3 years of overpriced under performing service on phones that were not operational. And a company that showed little to no interest in making things right. I intended to change service after the end of the contract and quietly let it go. When I informed Momentum that I was cancelling, they had the audacity to tell me they had automatically renewed my contract, even though I had told them I would not be renewing the contract. They have informed me that I would be responsible for another year of over priced fees. Needles to say I will not pay these fees, and I will let people know of how poor this company is in its dealings with customers. I encourage you to find another company to do business with. This company should not be rewarded for its behavior.

I do not have anyting positive to say about this company or its service.
Lack of Integrity Dismal Customer Service Over Priced Non-responsive
No

Momentum Telecom has enhanced communications with our customers

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4.4
Average: 4.4 (1 vote)

While saying our company considerable money I have been very impressed with how Momentum Telecom has taken a proactive approach in providing solutions that have helped us be more productive and improve our customer service. I would highly recommend giving this company a try

Yes

Momentum Telecom

2006Year Founded
50%Recommend
2User Reviews
Get Quote

Overall Rating

2.7
2.5
60%
50%
50%
60%
50%

Service Locations

Recent Reviews

mitel logo
1
Mitel MiCloud Business

Since the beginning of 2018 Mitel has decided to outsource there customer service. Service has dramatically deteriorated. It used to be quite good....

July 17th, 2018 - Deirdre
centurylink logo
1
CenturyLink

The absolute worst experience I have ever had with a company. I spoke with 10 different people and nobody was able to help me until the 11th person I...

July 12th, 2018 - Leah L Frette

Most Recent Blog Posts

businessman holding a mobile phone
5 Google Voice Alternatives that Add More Value to Your...

Google Voice comes with a variety of interesting features that can benefit businesses that are looking for a convenient and affordable VoIP service to replace their plain old telephone systems. This...

Jul 11, 2018
voip phone and cloud pbx
This Month in Telecom: June 2018

This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Jun 30, 2018