VYLmedia strives to provide the highest quality residential VoIP phone service with the best possible features and services at the best possible price. VYLmedia offers its customes products such as VoIP adapters, local phone numbers, and a variety of valuable services. VYLmedia truly is a one-stop solution for all your VoIP needs. Whether you need to connect locally or globally, VYLmedia can provide for your communication needs.
Very surprised
Summary: I was suspicious at the outrageously positive reviews, but I'm happy with the service. 2 months as a customer.
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Long version:
After reading the nearly 100% positive reviews here I was suspicious, so I called to see if it was legit. I was immediately on the phone with an English speaking support guy, no hold time.
So I signed up, got the router mailed to me for free about a week later, had a little difficulty setting it up (incoming calls were perfect, outgoing were nasty). Tried again the next day and everything worked beautifully.
The online account management interface definitely leaves a lot to be desired, but it does actually work. Customer support is excellent. Have called a few times in the middle of the day and never had to wait on hold, and always got a knowledgable person to take care of the problem immediately.