TelePacific is a business VoIP service provider that is committed to providing you and your company the communications services you need for success. They offer the top products and services in the telecommunications inductry all at fair prices. Additionally, employers at TelePacific are highly skilled and are very customer service oriented. With top quality products and services and the highest customer care, TelePacific aims to ensure they provide you with best busness VoIP services all around.
stay away from Telepacific they are the worst product and service
Last year I signed a three years contract with Telepacific to provide phone lines and internet service to our 4 locations.
The internet speed is very slow, they promise a speed and they provide different one. Also I did not get listing in the yellow pages as promised.
The first 6 months the billing was accurate, after that they started adding to the bill many fees, and whenever I dispute them they refuse to give me the credit.
My monthly bill should be $980.00 now it’s up to $1223.78.
In May/2013 I called them to question their long distance rates to Switzerland and Jordan, I was told its 6 cents a minutes, and even I repeated the question many times to the customer service rep who insisted it is 6 cents. That is why I made the calls.
When I received the bill it was .85 cents a minute, I disputed it and they claim they have no notes on the account regarding Jordan rate.
Stay away from that company, they have a very slow internet speed and a lousy customer service, they will be nice until you sign a contract after that they will provide the worst customer service and they have stupid representatives who tricks you by giving you non existing rates to collect more money.