close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

pbxnsip Reviews

pbxnsip has been providing business VoIP solutions to the IP Telephony market since 2005, and since then, have provided their customers with technology and services way ahead of the times. pbxnsip is at the forefront of the industry and always offers their clients the most up to date technology available. Their business VoIP plans are fully comprehensive and customers benefit from the reduced costs of their phone bills and also enjoy high-quality features that ensure that their business stays competitive in an increasingly competitive industry.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

PBXnSIP: Unreliable and total lack of support

user_review
1
Average: 1 (1 vote)
4
Average: 4 (1 vote)
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)

We tried to use this system for about a year and it was an absolute nightmare. Dropped calls, phones crashing in the middle of a conference call, FXO sound quality was a complete joke, faxing never worked despite using supposedly supported interop scenarios and T.38 set up correctly, and numerous features that were supposedly included with our system were showing as blocked by the license.
When we complained to PBXnSIP (now Snom) and tried to get tech support, they complained to us that we were a direct customer and that was not how they did business, we should instead contact the reseller for tech support. The reseller told us that their only channel of support with PBXnSIP was via the online support forums. It seems that PBXnSIP really went out of their way to try to avoid providing tech support.
PBXnSIP was a total waste of time and money and caused a great deal of frustration. We switched to Cisco Unified Communications Manager Express a while ago and couldn't be happier, unlike PBXnSIP it works reliably as advertised, interop with other products is fantastic. Unlike the Snom phones, the sound quality is actually good too.

Cheap
Unreliable, and a total lack of support. The reseller we bought it from has since stopped selling PBXnSIP. I wonder why?
No

Disappointed

user_review
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
1.4
Average: 1.4 (1 vote)

We had high hopes to save money with them but its been short of a nightmare. We have swithed to a new company and haven't had any problems like with pbxnsip.

Thought there were a few in the beginning
Poor quality and unreliable for a business
No

pbxnsip

-
2005Year Founded
0%Recommend
2User Reviews

Overall Rating

1.7
3
20%
20%
50%
20%
60%

Service Locations

    Recent Reviews

    BryteCall Logo
    5
    BryteCall

    Great service! was very simple and quick to get our new system setup. Jonathan was our rep. highly recommend.

    March 26th, 2024 - italdoors
    BryteCall Logo
    5
    BryteCall

    BryteCall has been easy for use and their customer service is very responsive. Furthermore, BryteCall offers great rates making it a suitable choice...

    March 23rd, 2024 - Mike Vanessa

    Most Recent Blog Posts

    Everything You Need to Know About TCPA Compliance

    In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...

    Mar 15, 2024
    How Does Outbound IVR Work?
    How Does Outbound IVR Work?

    Interactive Voice Response (IVR) systems have become an integral part of modern communication strategies for businesses across various industries. While inbound IVR is widely known for its role in...

    Mar 15, 2024