Rebtel Reviews

Rebtel is starting a revolution.

A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices and complexity out of international calling. Compared to traditional carriers, Rebtel can save you up to 95% on international calls. And Rebtel's really easy to use, too.

How Rebtel Works

Rebtel works like the international calling cards of the past - but Rebtel is much more efficient.

With international calling cards, you had to have a card. You had to have a PIN. You had to have credit on the card - and loading the card with credit was another step that you had to take all too often. But all these steps were worth it because of the amount a calling card could save on international calls.

Rebtel has made international calling much simpler.

With Rebtel, you sign up online with your cell phone number (you can also use a landline). Then, you import your international contacts to the Rebtel system. Rebtel gives you a unique local number for that international contact. You can call that international contact - at local rates. In 50+ countries (listed on Rebtel's website), you can make calls for free.You only have to pay for the local call itself. And if you have unlimited local calls, the international call is free.

Rebtel also sends the contact number to you by email and SMS (text message) so you won't lose it. If you have a smartphone, you can also download one of Rebtel's smartphone apps, for iPhone, Blackberry, and Android. You can then call Rebtel number's without having to save the contacts.

If you try to use Rebtel with a landline phone, make sure that you write down the phone numbers in your address book or Rolodex (or make sure that you give Rebtel a reliable email).

Rebtel's Low International Rates

Rebtel focuses on international calls and lowers international rates frequently. Check their website frequently to see which rates have been lowered.

We're serious - Rebtel's rates are very very low.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

No more Rebtel

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Average: 1 (1 vote)
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I used Rebtel several months, service always was terrible, but saving money on international calls was more important. And I wasn't able to find better alternative. I tried several other apps but all of them was junk. Recently friend of mine advised Yungo mobile app, I am using it already one month. Everything is good with it, the rates are same and the quality is much much better.
I like the app design, interface is really good one
call quality was vary bad
No

Price hike to Ethiopia!!!!!

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Average: 5 (1 vote)
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I was a loyal Rebtel user for the past few years (about 4 years) and Rebtel has been a better choice for me. It is convenient and not more expensive than other international call services out there and that is until the recent price hike. It went from 19 cents(US) to 27 cents per minute. I have been sticking around after their price changes in the past and the problem I had with my mobile carrier third party application issue but this time, I am leaving for good! A price hike like this is not acceptable and I will be posting this on social media so that other Ethiopians stop using this service. I know many people who are doing that already, thanks to free internet calls! Are you kidding me. Why should we pay this much in 2016? Bye Rebtel. I am cancelling my account as we speak. I will start by taking away my credit card information from my profile and try other services for this week. It is unfair!
Easy to use
Expensive, issues with third party application if you are in the US and customer of tmobile.
No

Rebtel - Vastly deteriorated after last update

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I have been regularly using Rebtel over the last 6 years. Sometimes there have been connection problems, but by and large it worked. Recently, Rebtel did a major update of their website. This has dramatically deteriorated the usability of the system. For multiple days, the local numbers were not accessible, which means that if you don't have the numbers stored somewhere else then the system is unusable, in spite of you having to pay for the service during this time. Now the local numbers are accessible again. But when adding new numbers, the system continuously complaints that there are too many local numbers. In spite of deleting at least 10 numbers, the message still does not go away. One needs to delete numbers through a specific interface for the message to finally go. Overall, this new updated webpage is vastly inferior to the last webpage. I have no idea why they decided to destroy a functioning system. I will look for a different service now. This is probably be the end of Rebtel.
Similar service to other providers.
Unusable user interface. Virtually non-existent assistance.
No

Unacceptable response on queries & Unlimited plans are real cheating

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Unacceptable response on queries & Unlimited plans are real cheating.<br /> I have been using Rebtel India Unlimited Plans. I have my mom number as Local number so I use to call her a lot. But from last week I was not able to call her stating "You have crossed the monthly unique number you can call"<br /> I tried to reach customer (Worst thing they can be contacted only by email). My questions like<br /> 1. When my monthly billing cycle starts and ends? - No response for this question after 4 emails<br /> 2. What is the Unique limit for calling? No response for this question after 4 emails<br /> 3. Why it is not quoted in anywhere? No response for this as well. Only Response I got twice<br /> "You have exceeded the limit of unique phone numbers you can call this month. Please note that Rebtel's unlimited calling plans are meant for private, non-commercial purposes only. You may still call the numbers you have called up until now." Worst and frustrating response.
No

Best Customer Service - Rebtel

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4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
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Average: 4 (1 vote)
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Average: 3 (1 vote)
3
Average: 3 (1 vote)
3.4
Average: 3.4 (1 vote)
I have been using Chillitalk for more than 2 years. Customer support is excellent, they always attend my problem and resolves the issue within a time. I’m convenient with the call rates, support of Chillitalk
Good customer Service!
Need to reduce call cost if Posible.
Yes

Rebtel - a cheap and simple solution that anyone can use

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)
I've been using Rebtel for little over a month now. The main reason for why I use this service is because my employer doesn't allow that I make international calls to my family in Germany from my work phone. With Rebtel these calls are instead counted as local calls and I only pay for a small minute fee for the international part of the calls to Rebtel directly. I also like this solution because it enables me to give my parents in Germany a local number that they can call me for free (well, it's actually I who then pay for their call to me). This is a really simple solution that they can use at any time without the need for any apps or smartphones (which would be way too complicated for them to use). When it comes to call quality and reliability I have nothing at all to complain about, to use Rebtel is really just like making a normal local call, and the call quality is the same. The only drawback I can see is that more advanced users can't use stuff like video calling or IM/chat functions. (For me that is really not necessary, I just want a simple solution that saves me some money and enables me to call home from a "company phone")&nbsp;
Excellent value for money Good sound quality Easy to use
Lack IM messaging, Video chat etc.
Yes

Best way to make international calls

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4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
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Average: 4 (1 vote)
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Average: 4 (1 vote)
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Average: 4 (1 vote)
4.2
Average: 4.2 (1 vote)
I love rebtel. I spend between 20€-30€ every month, and don’t mind giving them my money, considering that I spent much more before I started using Rebtel. I use to call my friends in Europe for less than 0,01€/min, which is obviously much cheaper than rates from traditional operators. Besides, you get rewarded with their "Tell a friend" function. I recommended this service to some friends and got 50€ in Rebtel credits.&nbsp;
Faster, easier to use, and much cheaper than prepaid calling cards and Skype. And you can use from your mobile!
Never had a problem so far...
Yes

Extremely happy with Rebtel

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
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Average: 5 (1 vote)
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4.8
Average: 4.8 (1 vote)
<span style="font-family: Verdana, Geneva, sans-serif; font-size: 12px; line-height: 18px;">Extremely happy with Rebtel. One of the best Voip companies I have ever&nbsp;used. Great phone service&nbsp;and low cost. &nbsp;</span><span style="font-family: Verdana, Geneva, sans-serif; font-size: 12px; line-height: 18px;">I use it for my phone service and it could not be better. They have the best, crystal-clear voice quality. Their customer service is so helpfull and always giving rapid answers. Prices are the best around and their plans are set up perfectly. I am extremely satisfied with my phone service from Rebtel.</span><span style="font-family: Verdana, Geneva, sans-serif; font-size: 12px; line-height: 18px;">.</span> <span style="font-family: Verdana, Geneva, sans-serif; font-size: 12px; line-height: 18px;">Ow...almost forgot the app! Grab one! There is a iPhone, Android and Blackberry app.</span>
Easy to use, super cheap and can be used on multiplatforms (fixed and mobile phone, iPhone, Android and Blackberry). Best of all you save money.
Some downtime here and there but it is a minor thing.
Yes

Rebtel: Cheap International Calls

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)
If you think that that there is no such thing as cheap international calls, you have probably missed out Rebtel. This service gives you the benefit of not only making calls to your loved ones around the globe but also charges you a very nominal prices but that too with your regular phone. The method is really simple to understand and execute, which in turn will allow you to enjoy the unbelievably low costs at every international call. Well, first I registered on the website for free, and then I provided my phone details, the name of the person I want to call and his /her international number. After completing this step, you receive a specific number for each contact which you need to save on your phone! Since then whenever you want to make calls, you are just required to dial up that specific number and Rebtel will consequently connect you over the internet to your friend. So, it is as simple as that. You enjoy free fist call to anyone that helps you judge the service like I did. Let me not forget what’s currently making Rebtel service much easier than ever. It is the android-to-android free call service introduced by Rebtel. Any person having android app can call up another android user within the 50 countries (having Rebtel service). And you won’t believe this! They use Internet Telephony to connect international calls made from your regular phone and pass the savings to you. Well, if I have to mention any issue with this service, it would only be one. And that is once I experienced a onetime short downtime. But I don’t think there is no reason why you shouldn’t try the service! I think this is more than just irresistible, a service worth it! Features:Carrier calling qualityNo monthly plans or subscriptionsGreat call qualityWorks with any carrierFree trialPIN less dialingAndroid, iPhone and Blackberry apps
Cheap, fast, easy Better than traditional method Free calling between 50 countries
Experienced a onetime short downtime
Yes

I have been using other similar "solutions" to call another country but rebtel is the one i like most.

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)
I have been using rebtel since december -10. It is very easy to use, my rebtel app import chosen international numbers to the app, then you do as usual. Search in your contacts and you find the person you want to call, and under your friends number you will find a rebtelnumber that you call. After calling my friend couple of times i got an email from rebtel with an local number which my friend abroad can call as a "collectcall", he only pay a local call and the rest is debited to my rebtelaccount. It is also possible send sms with rebtel, when you send a sms to your friend abroad, you can choose send with link or without link. this means that your friend can answer you and the cost will be debited to your account. I have been using other similar "solutions" to call another country but rebtel is the one i like most. the only negative i can say is that one mobilenumber i call sometimes, does not have very good sound(but yet better than the company i used to use before). Maybe it is because of the celphone my friend has.. because all other calls has very good sound. &nbsp; &nbsp; &nbsp; &nbsp;
very easy to use. its possible to send sms. you can send sms with link, you friend can reply and your rebtelaccount will be debited. fast and easy to buy more credits.
1 of the 5-6 numbers i am calling have less good sound.
Yes

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Rebtel

2006Year Founded
63%Recommend
11User Reviews
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Overall Rating

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3.73
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