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Rebtel Reviews

Rebtel is starting a revolution.

A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices and complexity out of international calling. Compared to traditional carriers, Rebtel can save you up to 95% on international calls. And Rebtel's really easy to use, too.

How Rebtel Works

Rebtel works like the international calling cards of the past - but Rebtel is much more efficient.

With international calling cards, you had to have a card. You had to have a PIN. You had to have credit on the card - and loading the card with credit was another step that you had to take all too often. But all these steps were worth it because of the amount a calling card could save on international calls.

Rebtel has made international calling much simpler.

With Rebtel, you sign up online with your cell phone number (you can also use a landline). Then, you import your international contacts to the Rebtel system. Rebtel gives you a unique local number for that international contact. You can call that international contact - at local rates. In 50+ countries (listed on Rebtel's website), you can make calls for free.You only have to pay for the local call itself. And if you have unlimited local calls, the international call is free.

Rebtel also sends the contact number to you by email and SMS (text message) so you won't lose it. If you have a smartphone, you can also download one of Rebtel's smartphone apps, for iPhone, Blackberry, and Android. You can then call Rebtel number's without having to save the contacts.

If you try to use Rebtel with a landline phone, make sure that you write down the phone numbers in your address book or Rolodex (or make sure that you give Rebtel a reliable email).

Rebtel's Low International Rates

Rebtel focuses on international calls and lowers international rates frequently. Check their website frequently to see which rates have been lowered.

We're serious - Rebtel's rates are very very low.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

Than you, Rebtel!

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I've been using Rebtel to call my Family & friends in the Philippines since 2008 and I would say, for the past few years, I am a happy and satisfied customer. Recently, i emailed customer service for my complain about their services and to my surprise, they resolve the issue very quickly. Thank you, Rebtel, I am hoping for consistent and quality services from you guys as usual and for mishap and undesirable circumstances, thanks for pleasing us,your customer by your quick response in our email. Best of luck to all of us.

affordable, great customer service
noisy background at most when calling to the Philippines and deduct my minutes for these.
Yes

Cheater Cheater cheater

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)

I recently purchase rebtel services to call India, on 5/12-28, it billed $10 every week they have some option to auto deduct money from your card once balance is less than $1 so it billed 4 times in a month before I noticed my credit card transaction, don’t rely on this services and never save your credit card on their site, and customer services will never understand customer issue, biggest irony is this company is it provides calling services to world but they don’t have customer service number where you can connect! Their customer service is so rude you cannot believe don’t buy this product and be very careful about transaction. They are doing unethical business

Nothing
Worst customer service
No

Minutes disappeared

user_review
2
Average: 2 (1 vote)
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)

I used Rebtel for a few years and was satisfied with their service However, this year everything changed and no amount of email correspondences gave me any correctable satisfaction. I deposited $10.00 each for 2 lines. (Total :$20.00). I used those two lines to call the Philippines but only for less than 3 minutes and most times the numbers were busy. Later on I found that the first line's credits were used up. I was told that system problems caused Rebtel to charge for unconnected calls and that they would put back the credits. Never happened. Not only that, my total calls probably amounted to only 2-3 minutes. Each $10.00 was supposed to be worth 60 minutes. The second line still has $3.10 left. I checked and discovered that this second line was last used in 2017 and that was my remaining balance since 2017. So what happened to the $10.00 that I recently deposited? I wanted a live conversation with the company but was told that they would only correspond by email. Emailing was frustrating because their answer were always inadequate and did not answer the questions that I asked. Never again will I deal with this company.

None
Steal minutes
No

Phone calls reached to total strangers (& got charged for them), credit refund made to already closed Master Card

user_review
1
Average: 1 (1 vote)
4
Average: 4 (1 vote)
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)

I used a Rebtel number in Dec, and reached to total strangers. I tried 3 times and got the same results, was charged for these malfunctioned phone calls. I promptly cancelled my Rebtel account, which still had $24 credit left. My account had two Master Cards in it – one of them was closed/cancelled, one was active/current. Rebtel began charging the current/active card in March, when I made the switch. However, my $24 credit was refunded to my already cancelled credit card, which I had no access to it. I went back & force with numerous Rebtel reps, they all repeated the same thing – too bad, we can’t help you, you got to work with your “bank,” as shown below: “Hi Aki, We love to assist your concerned but it's already beyond our control the best thing you can do is to contact your bank to resolve this matter. Thank you for your understanding and cooperation. Best Regards, Customer Team” If you are canceling a Rebtel account, make sure use up all credit – because, if you have multiple credit cards loaded in your account, you have no guarantee they will refund your credit to your most current card. Nobody at Rebtel bothers to check which card is the most recently used – if your refund was sent to your closed/cancelled credit card, all you will get is, “too bad! Good luck with your ‘bank’!!!” with their friendly customer reps. Ugh!

Rate was good.
Rebtel number reached to the stranger, got charged for the calls. Upon canceling the service, the credit was refunded to my already closed credit card, and reps provided no help.
No

With Rebtel Login, there are two ways for you to call internationally:

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Rebtel - International Calling APK [1] Nice Post Rebtel Best App For Calling With Rebtel Login, there are two ways for you to call internationally: International calls to anyone, anywhere With our subscriptions, you can connect as much as you want to any cell phone or landline phone in more than 50 countries. Or you can choose the World Credits prepaid payment method to call any country in the world with the lowest possible rates. [1] https://goo.gl/QQB3ts

yess
yess
Yes

No more Rebtel

user_review
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)

I used Rebtel several months, service always was terrible, but saving money
on international calls was more important. And I wasn't able to find better
alternative. I tried several other apps but all of them was junk. Recently
friend of mine advised Yungo mobile app, I am using it already one month.
Everything is good with it, the rates are same and the quality is much much
better.

I like the app design, interface is really good one
call quality was vary bad
No

Price hike to Ethiopia!!!!!

user_review
5
Average: 5 (1 vote)
2
Average: 2 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
2
Average: 2 (1 vote)

I was a loyal Rebtel user for the past few years (about 4 years) and Rebtel
has been a better choice for me. It is convenient and not more expensive than
other international call services out there and that is until the recent
price hike. It went from 19 cents(US) to 27 cents per minute. I have been
sticking around after their price changes in the past and the problem I had
with my mobile carrier third party application issue but this time, I am
leaving for good! A price hike like this is not acceptable and I will be
posting this on social media so that other Ethiopians stop using this
service. I know many people who are doing that already, thanks to free
internet calls! Are you kidding me. Why should we pay this much in 2016? Bye
Rebtel. I am cancelling my account as we speak. I will start by taking away
my credit card information from my profile and try other services for this
week. It is unfair!

Easy to use
Expensive, issues with third party application if you are in the US and customer of tmobile.
No

Rebtel - Vastly deteriorated after last update

user_review
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)

I have been regularly using Rebtel over the last 6 years. Sometimes there
have been connection problems, but by and large it worked. Recently, Rebtel
did a major update of their website. This has dramatically deteriorated the
usability of the system. For multiple days, the local numbers were not
accessible, which means that if you don't have the numbers stored somewhere
else then the system is unusable, in spite of you having to pay for the
service during this time. Now the local numbers are accessible again. But
when adding new numbers, the system continuously complaints that there are
too many local numbers. In spite of deleting at least 10 numbers, the message
still does not go away. One needs to delete numbers through a specific
interface for the message to finally go. Overall, this new updated webpage is
vastly inferior to the last webpage. I have no idea why they decided to
destroy a functioning system. I will look for a different service now. This
is probably be the end of Rebtel.

Similar service to other providers.
Unusable user interface. Virtually non-existent assistance.
No

Unacceptable response on queries & Unlimited plans are real cheating

user_review
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)

Unacceptable response on queries & Unlimited plans are real cheating.<br />
I have been using Rebtel India Unlimited Plans. I have my mom number as Local number so I use to call her a lot. But from last week I was not able to call her stating "You have crossed the monthly unique number you can call"<br />
I tried to reach customer (Worst thing they can be contacted only by email). My questions like<br />
1. When my monthly billing cycle starts and ends? - No response for this question after 4 emails<br />
2. What is the Unique limit for calling? No response for this question after 4 emails<br />
3. Why it is not quoted in anywhere? No response for this as well.
Only Response I got twice<br />
"You have exceeded the limit of unique phone numbers you can call this month. Please note that Rebtel's unlimited calling plans are meant for private, non-commercial purposes only. You may still call the numbers you have called up until now."
Worst and frustrating response.

No

Best Customer Service - Rebtel

user_review
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
3.4
Average: 3.4 (1 vote)

I have been using Chillitalk for more than 2 years. Customer support is excellent, they always attend my problem and resolves the issue within a time. I’m convenient with the call rates, support of Chillitalk

Good customer Service!
Need to reduce call cost if Posible.
Yes

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Rebtel

2006Year Founded
56%Recommend
16User Reviews
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Overall Rating

3.225
3.56
66%
63%
66%
71%
71%

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