GoTo Connect Reviews

GoTo Connect (formerly Jive) delivers reliable, enterprise-grade telephone systems and services to businesses and government organizations both large and small. With five different pricing tiers to choose from and 35+ productivity features, GoTo Connect is a sure bet when it comes to a reliable VoIP provider. GoTo Connect also has dependable customer support as well as an online knowledgebase and e-ticket submission for all of your service concerns.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

GoTo Connect offers reliable and enterprise-grade communication technologies (including Hosted VoIP and Unified Communications) to a wide range of businesses and organizations. With a full suite of advanced telephony features and five different pricing tiers to choose from, GoTo Connect has become the VoIP provider of choice both by well-known brands and startups.

Plug and Play Installation

With GoTo Connect, installing a business phone system is easier than imagined. Pre-configured phones are shipped to your business and are ready to be plugged in for use. No hardware setup or complicated installation process is required. For businesses without a dedicated IT staff, this is a huge advantage as it saves them time, money, and effort.

Competitive Pricing

Compared to legacy phone systems and other competing hosted telephony services, GoTo Connect offers more affordable and no-nonsense rates. Their tiered pricing structure works well for SMBs as it lets them take advantage of advanced telephony features at a price point that makes sense.

Write your own review

Happy with Jive

leith Jan 04, 2012

user_review

Sound Quality

Average: 4 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 4.8 (1 vote)

Happy With Jive and all the options for different dial plans etc. They have been very good to work with with and the cost of their service is very reasonable.

Pros People are great to work with. Phones are very user-friendly.

Cons Need really good internet to to run the phones for clear voice quality,

Jive: Effortless

Garrett H Dec 28, 2011

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 4 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 4.8 (1 vote)

Working with the Jive team and setting up my inital account / phone proved effortless. The online PBX software allowed me tremendous flexbility to configure Jive features to meet my needs today and in the future.

Pros Customer service is super helpful, the setup is quick and painless. The online PBX configuration has a lot of flexibility to meet my business needs.

Cons The flexibility of the PBX software makes it challenging for a non-technical person to fully understand how to leverage all features. The knowledge base and instruction manuals appear to

Jive: Quality service and price

JerryG Dec 26, 2011

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

Like most people, I did quite a bit of research about VOIP. I read the reviews at VOIPReview and talked to several providers before I made my decision. I almost didn’t call Jive because of their strange name, but it would have been my loss. After a couple of phone conversations with Candace, I felt confident I wanted to do business with Jive.

The Dial Plan is one of Jive’s best features; it allows you to easily set-up a simple or a complex Dial Plan or anything in between. After a one-hour web meeting with the Tech Department, I understood the set-up and quickly had my Dial Plan exactly the way I wanted it.

Several providers that I contacted, said I would need multiple DID numbers or “External Extensions” for my Auto Attendant to call an outside number (which would have cost extra). Not with Jive, you simply drop in an Eternal Number box in your Dial Plan.

Another great feature is the Reports section of my phone service. I was simply “blown away” by the amount of information given on my business calls!

In closing, I will say that I like the phone quality, service and especially the price with Jive Communications. I am happy to recommend them to anyone!

Pros Their Dial Plan is one of their best features. The other great features are the audio quality and their great customer service.

Cons I have found any yet.

Jive: Best Value for the Quality

samiongroup Dec 22, 2011

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 4 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 4.8 (1 vote)

This is the best value for the quality of service and reliability of any voip service I have used. In the 3 years of service, i have not had any issues with quality and the customer service has always been top notch! I would recommend anyone with a small business of 2-20 phones to use this system.

Pros The line is always crystal clear! We can add as many extensions and we have not had any issues in over 3 years of service! Can't beat the price!

Cons None

Jive: 1000% thumbs up

seaCPA Dec 22, 2011

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

The experience with Jive has been 1000% thumbs up. Anyone that I have had to communicate with has been nothing less than professional, knowledgeable, efficient and extremely pleasant. I wish I had started with Jive when I first set up my VOIP system rather than having to switch to them. When I decided I needed to switch VOIP companies, I narrowed the choice down to a few companies, read the reviews and decided on Jive. It "jived" with the criteria I established for switching to a different VOIP company. Since I relied on client review, I felt I should add a review so it may help other clients make the right choice and "Get Jive". I'm glad I did.

Pros Features for the price, pleasant and efficient customer service and support.

Cons None that I have come across

Jive: Easy Service

notjenniferorangela Dec 21, 2011

user_review

Sound Quality

Average: 4 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 4.8 (1 vote)

Jive has been my telecom provider since the day I opened my business in January 2009. They were instrumental in helping me understand what my needs would be and in designing a system around my business. Shortly after signing up for the service a box showed up with the phones, I plugged them in and they worked. I've found that the system has a lot more features than what I am using so for anyone who needs all the bells and whistles, this is the solution. Also, the billing is very simple and straight forward. Unlike the help lines for some other companies there is always a friendly, easy to understand person on the other end of the line. I continue to recommend Jive to other business owners.

Pros The service is extremely easy to set up and install, especially when compared to a traditional in house PBX or small business system. Administering the system does not require a technology background. The price point makes it difficult to beat when adding up all the features. Lastly, the customer service is second to none. The representatives that I've had the pleasure to deal with have been very knowledgeable, professional and courteous.

Cons No wireless conference phone offered.

Jive helped me when I didn't know I needed it

Cathy Sistrunk Dec 15, 2011

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

From the initial call to Jive for Sales till the day we cancelled our old provider I have been impressed with the customer service and response time.
At first glance I saw all these reviews that give them such a high rating, I was skeptical. I believed that there is no way the service was going to be that good. We started because they gave us a trial period, we stayed because of the customer service and response time.
Every department of Jive that I have worked with, provided me a quick answer to my question, detailed hands on or written instructions, they used whatever I needed at the time. This allowed me to learn to navigate the new system quickly.
I use hard phones, soft phones and transfer in coming calls to my cell at times. Our phone plan was set up in an hour, I called for assistance 30 minuets later. After my initial question was answered, the representative said "I notice that your missing a sound bite in your phone plan. Do you need assistance with that? You can use one you've already created if you'd like." I missed putting the message in that spot and never noticed it, this was unrelated to the question I called in about. They helped me even when I didn't know I needed it. I am thankful a client didn't received a blank message.

Pros Customer Service from all departments. Several different ways to accomplish tasks. The system is easy to navigate.

Cons I don't have any cons

Switch to Jive

Jersey Larry Dec 14, 2011

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

If you are with AT&T, definitely switch to Jive. Jive answers quickly & well. The phones come fully programmed. You configure the system in a shared screen meeting. All you do is plug them. It’s so far better than the run around I have gotten with AT&T .

Pros Simply said, they are great. Everything happens promptly and completely to your satisfaction.

Cons We would like to have the email version of the voice message transcribed as text. The wav file is great if no one is in your office or sits next to you. However, if you have no privacy, the text version is needed. If the choice is one or the other, I would take the wav file. However, both options are needed.

Outstanding Customer Support - 1st Class

weissmedical Dec 14, 2011

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 4 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 4.8 (1 vote)

Overall, Jive communications is the best choice out there - by far. I have $200 Cisco router purchased at BestBuy a few years ago, and better than 3meg up/down internet speed and it has performed flawlessly. I've seen complaints of sound clipping elsewhere, but I can honestly say I think this has everything to do with router settings. If you want ANY VOIP phone to work, you need to have a router that provides QOS (Quality of Service) settings. What that means is that on the router, you can set the port the phone is plugged into to have priorty over the other ports. When someone is downloading a large file, or playing a game over the internet, the sound quality will remain consistent because the QOS setting ensures it always has enough bandwidth.
I've been using Jive for 2.5 years and never experienced any problems that couldn't be quickly resolved. Most needs were things like making changes to how calls were routed, or adding/deleting users from the system. In cases where I forgot, a quick call to the Jive team resulted in action and resolution.
I would highly recommnend Jive to anyone looking for a good small business solution.

Pros First class technical support Great sound quality Reliable

Cons Upfront phone cost - Would be nice if able to work with existing standard phones

Jive has been excellent for the past 4 years

dpo Dec 09, 2011

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 4 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 4.8 (1 vote)

We've been with them since early 2008 - excellent provider. They have added a lot of features over the years, same price though.
Overall I would definitely recommend them, as we have had no problems for the last 4 years with our phones, and they have kept prices level.
Features we use are the Auto Attendand (for the multiple extension routing), conference calls, and routing virtual extensions to people's mobile phone numbers.

Pros Excellent call quality and no hassle approach. Upgrades over the years have gone very smooth. A great vendor by the fact that we take their service for granted - the way it should be.

Cons N/A

GoTo Connect

Orem , UT

United States

2006Year Founded

278User Reviews

Overall Rating

4.62

Sound Quality94%

Reliability92%

Features93%

Customer Service95%

Price92%

Service Locations

United States
Canada

The Skinny

GoTo Connect powered by Jive is a communication company that specializes in delivering enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions. Their services are hosted through the GoTo Connect, a reliable and powerful platform that has served the company and its partners time and time again. For businesses, GoTo Connect offers plans that have big features, ranging from call management to remote office and mobility. GoTo Connect also makes it simple for you to set up your system: their phones are shipped to you ready for plug-and-play. No hardware setup is required.

The Rub

GoTo Connect offers a revolutionary approach to VoIP pricing: a completely flat rate. $19.95/month gets you unlimited local and long distance calling to 48 states along with unlimited auto attendants, extensions, voicemail boxes, call queues, ring groups, conference bridges and conference calling. Included in their plans is also GoTo Connect's award-winning, web-based call-flow editor - one of the best in the industry. (Disclaimer: This is for 50+ users; 1-4 users costs $29.95/month/user; 5-9 users costs $25.95/month/user; 10-24 users costs $23.95/month/user; 25-49 users costs $21.95/month/user).

Bottom Line

GoTo Connect's business solutions are made to help you increase your profits and motivate your employees. They aim to deliver a phone system to small businesses that is feature-rich and easy to manage. Their features help your employees to connect and collaborate, thus increasing productivity and time-management across the board. Plus, their innovative web portal gives you the ability to make real-time changes to your phone system. GoTo Connect is a great example of a cloud voice platform that combines world-class technology with outstanding service and customizable options.

Awards

GoTo Connect has received the following awards:

2015 Internet Telephony TMC Labs Innovation Award
Frost & Sullivan's Entrepreneurial Company of the Year 2014
Live United Appreciation Award 2014
Awarded Qualified Vendor Status for CALNET 3 in 2014

Our Two Cents

Let GoTo Connect's incredible amount of five-star reviews speak for themselves. Customers are entirely pleased with the quality phone service in addition to the top-notch customer service. GoTo Connect’s customer service and support representatives are trained to earn high customer satisfaction ratings, and are accessible via phone, chat, or email. Plus, GoToConnect's customer service reps are also all based in the United States. On top of this, GoTo Connect gives their customers a no-nonsense rate for each of their Business plan tiers, which are fairly priced for what you get. The more users you have, the cheaper your monthly price!

GoTo Connect's business VoIP solutions also come fully-featured, allowing you to collaborate, control, and connect all of your employees. They include basic VoIP features as well as call management features with their service, plus a free softphone for you laptop or mobile device.

If its low cost, simple setup, and big features you are looking for, GoTo Connect is your answer.

Tier 1
Tier 2
Tier 3
Tier 4
Tier 5

Plan Info
Plan Name	Jive Small Business Plan Tier 1
Plan Summary	Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
Key Features	Big Features Low Cost Simple Setup Mobility
Notes	This plan is available for 1-4 users only. This Plan is available in the following countries : United States Canada Mexico Puerto Rico

Plan Pricing & Services¹
Regular Price	$29.95
Promo Price	N/A
Price Disclaimer	Price is per month per device.
Setup Fees	Free
Activation Fees	Free
Number Porting Fee	Free
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

Plan Pricing Tiers²
Month to Month (per user)	1 - 4 users (Tier 1) : $29.95 / mo. 5 - 9 users (Tier 2) : $25.95 / mo. 10 -24 users (Tier 3) : $23.95 / mo. 25 - 49 users (Tier 4) : $21.95 / mo. 50 - 100 users (Tier 5) : $19.95 / mo.

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$1.75 /mo.
			
			
				Included Min.
				N/A
			
			
				Add'l Min. Cost
				$0.02 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				0
			
			
				Monthly
				$1.75/mo./line
			
			
				Included Pages
				0
			
			
				Add'l Pages Cost
				0
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	

	
		
			
				Optional Features Pricing
			
		
		
			Virtual Fax Incl. 1
Setup $0.00
Price per Month $1.75
Price per User $0.00
Price per Min. $0.00
		
	

	
		
			
				Equipment Options
			
		
		
			
				SIP/BYOD
				
			
			
				Phone Credit
				
			
			
				IP Phone Included
				
			
			
				IP Phone For Sale
				
			
			
				ATA Included
				
			
			
				ATA For Sale
				
			
		
	

	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				Included
			
			
				Add'l Local Min. Cost
				N/A
			

			
				Long Distance
				Unlimited
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				N/A

Plan Features³
Admin Dashboard/Portal	Yes
Anonymous Call Rejection	No
Auto Attendant	Yes
Barge	Yes
Business SMS	No
Busy Lamp Field	Yes
Call Analytics	Yes
Call Announce	No
Call Continuity	No
Call Forwarding	Yes
Call Forwarding - Advanced	Yes
Call Hold	Yes
Call Logs/Reports	Yes
Call Me Now	No
Call Monitoring	Yes
Call Notifications	Yes
Call Park	Yes
Call Pass	No
Call Queuing	Yes
Call Recording	Yes
Call Return	No
Call Routing	Yes
Call Screening	No
Call Transfer	Yes
Call Waiting	Yes
Caller ID	Yes
Caller ID - Dynamic	Yes
Caller ID Block	Yes
Caller ID Control	Yes
Click-to-call Me	Yes
Click-to-dial	Yes
Conference Bridge	Yes
Conference Calling	Yes
Custom Greetings	Yes
Custom Tagging	No
Desktop Integration Client	Yes
Dial-by-Name Directory	Yes
Directory Assistance (411)	Yes
Do Not Disturb	Yes
E911	Yes
Fax to Email	Yes
Find Me/Follow Me	Yes
Group Paging	Yes
HD Video Conferencing	No
HD Voice	Yes
Hunt Groups	Yes
Interactive Voice Response	Yes
Local Number Portability	Yes
Mobile App	Yes
Mobile/Desktop Sync	Yes
Music on Hold	Yes
Redial	Yes
Ring Groups	Yes
Selective Call Acceptance	Yes
Selective Call Rejection	Yes
Shared Call Appearance	Yes
Simultaneous Ring	Yes
Softphone	Yes
Speed Dial	Yes
Switchboard Software	No
Telephone Numbers (DIDs)	Yes
Third Party Softphones	Yes
Unified Inbox	Yes
User Portal	Yes
Video Conferencing	Yes
Virtual Extensions	Yes
Virtual Fax	Yes
Visual Voicemail	Yes
Voicemail	Yes
Voicemail to Email	Yes
Voicemail Transcription	Yes
Whisper	Yes

¹Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

²To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

³The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

Plan Info
Plan Name	Jive Small Business Plan Tier 2
Plan Summary	Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
Key Features	Big Features Low Cost Simple Setup Mobility
Notes	This plan is available for 5-9 users only. This Plan is available in the following countries : United States Canada Mexico Puerto Rico

Plan Pricing & Services¹
Regular Price	$25.95
Promo Price	N/A
Price Disclaimer	Price is per month per device.
Setup Fees	Free
Activation Fees	Free
Number Porting Fee	Free
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

Plan Pricing Tiers²
Month to Month (per user)	1 - 4 users (Tier 1) : $29.95 / mo. 5 - 9 users (Tier 2) : $25.95 / mo. 10 -24 users (Tier 3) : $23.95 / mo. 25 - 49 users (Tier 4) : $21.95 / mo. 50 - 100 users (Tier 5) : $19.95 / mo.

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$1.75 /mo.
			
			
				Included Min.
				N/A
			
			
				Add'l Min. Cost
				$0.02 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				0
			
			
				Monthly
				$1.75/mo./line
			
			
				Included Pages
				0
			
			
				Add'l Pages Cost
				0
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	

	
		
			
				Optional Features Pricing
			
		
		
			Virtual Fax Incl. 1
Setup $0.00
Price per Month $1.75
Price per User $0.00
Price per Min. $0.00
		
	

	
		
			
				Equipment Options
			
		
		
			
				SIP/BYOD
				
			
			
				Phone Credit
				
			
			
				IP Phone Included
				
			
			
				IP Phone For Sale
				
			
			
				ATA Included
				
			
			
				ATA For Sale
				
			
		
	

	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				Included
			
			
				Add'l Local Min. Cost
				N/A
			

			
				Long Distance
				Unlimited
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				N/A

Plan Features³
Admin Dashboard/Portal	Yes
Anonymous Call Rejection	No
Auto Attendant	Yes
Barge	Yes
Business SMS	No
Busy Lamp Field	Yes
Call Analytics	Yes
Call Announce	No
Call Continuity	No
Call Forwarding	Yes
Call Forwarding - Advanced	Yes
Call Hold	Yes
Call Logs/Reports	Yes
Call Me Now	No
Call Monitoring	Yes
Call Notifications	Yes
Call Park	Yes
Call Pass	No
Call Queuing	Yes
Call Recording	Yes
Call Return	No
Call Routing	Yes
Call Screening	No
Call Transfer	Yes
Call Waiting	Yes
Caller ID	Yes
Caller ID - Dynamic	Yes
Caller ID Block	Yes
Caller ID Control	No
Click-to-call Me	Yes
Click-to-dial	Yes
Conference Bridge	Yes
Conference Calling	Yes
Custom Greetings	Yes
Custom Tagging	No
Desktop Integration Client	Yes
Dial-by-Name Directory	Yes
Directory Assistance (411)	Yes
Do Not Disturb	Yes
E911	Yes
Fax to Email	Yes
Find Me/Follow Me	Yes
Group Paging	Yes
HD Video Conferencing	No
HD Voice	Yes
Hunt Groups	Yes
Interactive Voice Response	Yes
Local Number Portability	Yes
Mobile App	Yes
Mobile/Desktop Sync	Yes
Music on Hold	Yes
Redial	Yes
Ring Groups	Yes
Selective Call Acceptance	Yes
Selective Call Rejection	Yes
Shared Call Appearance	Yes
Simultaneous Ring	Yes
Softphone	Yes
Speed Dial	Yes
Switchboard Software	No
Telephone Numbers (DIDs)	Yes
Third Party Softphones	Yes
Unified Inbox	Yes
User Portal	Yes
Video Conferencing	Yes
Virtual Extensions	Yes
Virtual Fax	Yes
Visual Voicemail	Yes
Voicemail	Yes
Voicemail to Email	Yes
Voicemail Transcription	Yes
Whisper	Yes

²To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

Plan Info
Plan Name	Jive Small Business Tier 3
Plan Summary	Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
Key Features	Big Features Low Cost Simple Setup Mobility
Notes	This plan is available for 10-24 users only. This Plan is available in the following countries : United States Canada Mexico Puerto Rico

Plan Pricing & Services¹
Regular Price	$23.95
Promo Price	N/A
Price Disclaimer	Price is per month per device.
Setup Fees	Free
Activation Fees	Free
Number Porting Fee	Free
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

Plan Pricing Tiers²
Month to Month (per user)	1 - 4 users (Tier 1) : $29.95 / mo. 5 - 9 users (Tier 2) : $25.95 / mo. 10 - 24 users (Tier 3) : $23.95 / mo. 25 - 49 users (Tier 4) : $21.95 / mo. 50 - 100 users (Tier 5) : $19.95 / mo.

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$1.75 /mo.
			
			
				Included Min.
				N/A
			
			
				Add'l Min. Cost
				$0.02 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				0
			
			
				Monthly
				$1.75/mo./line
			
			
				Included Pages
				0
			
			
				Add'l Pages Cost
				0
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	

	
		
			
				Optional Features Pricing
			
		
		
			Virtual Fax Incl. 1
Setup $0.00
Price per Month $1.75
Price per User $0.00
Price per Min. $0.00
		
	

	
		
			
				Equipment Options
			
		
		
			
				SIP/BYOD
				
			
			
				Phone Credit
				
			
			
				IP Phone Included
				
			
			
				IP Phone For Sale
				
			
			
				ATA Included
				
			
			
				ATA For Sale
				
			
		
	

	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				Included
			
			
				Add'l Local Min. Cost
				N/A
			

			
				Long Distance
				Unlimited
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				N/A

Plan Features³
Admin Dashboard/Portal	Yes
Anonymous Call Rejection	No
Auto Attendant	Yes
Barge	Yes
Business SMS	No
Busy Lamp Field	Yes
Call Analytics	Yes
Call Announce	No
Call Continuity	No
Call Forwarding	Yes
Call Forwarding - Advanced	Yes
Call Hold	Yes
Call Logs/Reports	Yes
Call Me Now	No
Call Monitoring	Yes
Call Notifications	Yes
Call Park	Yes
Call Pass	No
Call Queuing	Yes
Call Recording	Yes
Call Return	No
Call Routing	Yes
Call Screening	No
Call Transfer	Yes
Call Waiting	Yes
Caller ID	Yes
Caller ID - Dynamic	Yes
Caller ID Block	Yes
Caller ID Control	No
Click-to-call Me	Yes
Click-to-dial	Yes
Conference Bridge	Yes
Conference Calling	Yes
Custom Greetings	Yes
Custom Tagging	No
Desktop Integration Client	Yes
Dial-by-Name Directory	Yes
Directory Assistance (411)	Yes
Do Not Disturb	Yes
E911	Yes
Fax to Email	Yes
Find Me/Follow Me	Yes
Group Paging	Yes
HD Video Conferencing	No
HD Voice	Yes
Hunt Groups	Yes
Interactive Voice Response	Yes
Local Number Portability	Yes
Mobile App	Yes
Mobile/Desktop Sync	Yes
Music on Hold	Yes
Redial	Yes
Ring Groups	Yes
Selective Call Acceptance	Yes
Selective Call Rejection	Yes
Shared Call Appearance	Yes
Simultaneous Ring	Yes
Softphone	Yes
Speed Dial	Yes
Switchboard Software	No
Telephone Numbers (DIDs)	Yes
Third Party Softphones	Yes
Unified Inbox	Yes
User Portal	Yes
Video Conferencing	Yes
Virtual Extensions	Yes
Virtual Fax	Yes
Visual Voicemail	Yes
Voicemail	Yes
Voicemail to Email	Yes
Voicemail Transcription	Yes
Whisper	Yes

²To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

Plan Info
Plan Name	Jive Small Business Tier 4
Plan Summary	Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
Key Features	Big Features Low Cost Simple Setup Mobility
Notes	This plan is available for 25-49 users only. This Plan is available in the following countries : United States Canada Mexico Puerto Rico

Plan Pricing & Services¹
Regular Price	$21.95
Promo Price	N/A
Price Disclaimer	Price is per month per device.
Setup Fees	Free
Activation Fees	Free
Number Porting Fee	Free
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

Plan Pricing Tiers²
Month to Month (per user)	1 - 4 users (Tier 1) : $29.95 / mo. 5 - 9 users (Tier 2) : $25.95 / mo. 10 - 24 users (Tier 3) : $23.95 / mo. 25 - 49 users (Tier 4) : $21.95 / mo. 50 - 100 users (Tier 5) : $19.95 / mo.

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$1.75 /mo.
			
			
				Included Min.
				N/A
			
			
				Add'l Min. Cost
				$0.02 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				0
			
			
				Monthly
				$1.75/mo./line
			
			
				Included Pages
				0
			
			
				Add'l Pages Cost
				0
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	

	
		
			
				Optional Features Pricing
			
		
		
			Virtual Fax Incl. 1
Setup $0.00
Price per Month $1.75
Price per User $0.00
Price per Min. $0.00
		
	

	
		
			
				Equipment Options
			
		
		
			
				SIP/BYOD
				
			
			
				Phone Credit
				
			
			
				IP Phone Included
				
			
			
				IP Phone For Sale
				
			
			
				ATA Included
				
			
			
				ATA For Sale
				
			
		
	

	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				Included
			
			
				Add'l Local Min. Cost
				N/A
			

			
				Long Distance
				Unlimited
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				N/A

Plan Features³
Admin Dashboard/Portal	Yes
Anonymous Call Rejection	No
Auto Attendant	Yes
Barge	Yes
Business SMS	No
Busy Lamp Field	Yes
Call Analytics	Yes
Call Announce	No
Call Continuity	No
Call Forwarding	Yes
Call Forwarding - Advanced	Yes
Call Hold	Yes
Call Logs/Reports	Yes
Call Me Now	No
Call Monitoring	Yes
Call Notifications	Yes
Call Park	Yes
Call Pass	No
Call Queuing	Yes
Call Recording	Yes
Call Return	No
Call Routing	Yes
Call Screening	No
Call Transfer	Yes
Call Waiting	Yes
Caller ID	Yes
Caller ID - Dynamic	Yes
Caller ID Block	Yes
Caller ID Control	No
Click-to-call Me	Yes
Click-to-dial	Yes
Conference Bridge	Yes
Conference Calling	Yes
Custom Greetings	Yes
Custom Tagging	No
Desktop Integration Client	Yes
Dial-by-Name Directory	Yes
Directory Assistance (411)	Yes
Do Not Disturb	Yes
E911	Yes
Fax to Email	Yes
Find Me/Follow Me	Yes
Group Paging	Yes
HD Video Conferencing	No
HD Voice	Yes
Hunt Groups	Yes
Interactive Voice Response	Yes
Local Number Portability	Yes
Mobile App	Yes
Mobile/Desktop Sync	Yes
Music on Hold	Yes
Redial	Yes
Ring Groups	Yes
Selective Call Acceptance	Yes
Selective Call Rejection	Yes
Shared Call Appearance	Yes
Simultaneous Ring	Yes
Softphone	Yes
Speed Dial	Yes
Switchboard Software	No
Telephone Numbers (DIDs)	Yes
Third Party Softphones	Yes
Unified Inbox	Yes
User Portal	Yes
Video Conferencing	Yes
Virtual Extensions	Yes
Virtual Fax	Yes
Visual Voicemail	Yes
Voicemail	Yes
Voicemail to Email	Yes
Voicemail Transcription	Yes
Whisper	Yes

²To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

Plan Info
Plan Name	Jive Small Business Tier 5
Plan Summary	Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
Key Features	Big Features Low Cost Simple Setup Mobility
Notes	This plan is available for 50-100 users only. This Plan is available in the following countries : United States Canada Mexico Puerto Rico

Plan Pricing & Services¹
Regular Price	$19.95
Promo Price	N/A
Price Disclaimer	Price is per month per device.
Setup Fees	Free
Activation Fees	Free
Number Porting Fee	Free
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

Plan Pricing Tiers²
Month to Month (per user)	1 - 4 users (Tier 1) : $29.95 / mo. 5 - 9 users (Tier 2) : $25.95 / mo. 10 -24 users (Tier 3) : $23.95 / mo. 25 - 49 users (Tier 4) : $21.95 / mo. 50 - 100 users (Tier 5) : $19.95 / mo.

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$1.75 /mo.
			
			
				Included Min.
				N/A
			
			
				Add'l Min. Cost
				$0.02 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				0
			
			
				Monthly
				$1.75/mo./line
			
			
				Included Pages
				0
			
			
				Add'l Pages Cost
				0
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	

	
		
			
				Optional Features Pricing
			
		
		
			Virtual Fax Incl. 1
Setup $0.00
Price per Month $1.75
Price per User $0.00
Price per Min. $0.00
		
	

	
		
			
				Equipment Options
			
		
		
			
				SIP/BYOD
				
			
			
				Phone Credit
				
			
			
				IP Phone Included
				
			
			
				IP Phone For Sale
				
			
			
				ATA Included
				
			
			
				ATA For Sale
				
			
		
	

	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				Included
			
			
				Add'l Local Min. Cost
				N/A
			

			
				Long Distance
				Unlimited
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				N/A

Plan Features³
Admin Dashboard/Portal	Yes
Anonymous Call Rejection	No
Auto Attendant	Yes
Barge	Yes
Business SMS	No
Busy Lamp Field	Yes
Call Analytics	Yes
Call Announce	No
Call Continuity	No
Call Forwarding	Yes
Call Forwarding - Advanced	Yes
Call Hold	Yes
Call Logs/Reports	Yes
Call Me Now	No
Call Monitoring	Yes
Call Notifications	Yes
Call Park	Yes
Call Pass	No
Call Queuing	Yes
Call Recording	Yes
Call Return	No
Call Routing	Yes
Call Screening	No
Call Transfer	Yes
Call Waiting	Yes
Caller ID	Yes
Caller ID - Dynamic	Yes
Caller ID Block	Yes
Caller ID Control	No
Click-to-call Me	Yes
Click-to-dial	Yes
Conference Bridge	Yes
Conference Calling	Yes
Custom Greetings	Yes
Custom Tagging	No
Desktop Integration Client	Yes
Dial-by-Name Directory	Yes
Directory Assistance (411)	Yes
Do Not Disturb	Yes
E911	Yes
Fax to Email	Yes
Find Me/Follow Me	Yes
Group Paging	Yes
HD Video Conferencing	No
HD Voice	Yes
Hunt Groups	Yes
Interactive Voice Response	Yes
Local Number Portability	Yes
Mobile App	Yes
Mobile/Desktop Sync	Yes
Music on Hold	Yes
Redial	Yes
Ring Groups	Yes
Selective Call Acceptance	Yes
Selective Call Rejection	Yes
Shared Call Appearance	Yes
Simultaneous Ring	Yes
Softphone	Yes
Speed Dial	Yes
Switchboard Software	No
Telephone Numbers (DIDs)	Yes
Third Party Softphones	Yes
Unified Inbox	Yes
User Portal	Yes
Video Conferencing	Yes
Virtual Extensions	Yes
Virtual Fax	Yes
Visual Voicemail	Yes
Voicemail	Yes
Voicemail to Email	Yes
Voicemail Transcription	Yes
Whisper	Yes

²To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

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Toll Free
Setup	$0.00
Monthly	$1.75 /mo.
Included Min.	N/A
Add'l Min. Cost	$0.02 /min.

Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers

Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale

Plan Minutes
Local Min.	Included
Add'l Local Min. Cost	N/A
Long Distance	Unlimited
Incl. Long Distance Min.	N/A
Add'l Long Distance Min. Cost	N/A