Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...
ZingoTel vs iCore Networks
Compare ZingoTel vs iCore Networks. Find out whether ZingoTel or iCore Networks is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ZingoTel and iCore Networks and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 9 Reviews
- 32 Reviews
ZingoTel went out of business in May 2009. Please continue to post reviews, though — knowing the history of VoIP will help other consumers make better choices.
iCore Networks is dedicated to providing their clients with business VoIP telecommunication systems that do more than traditional systems and cost much less. Targeting small and medium sized companies, iCore Networks brings your company the same...
- Headquater Country:
- Founder Year: 2005
- Headquater Country:
- Founder Year: 2004
Users Average Rating
Recent User Reviews
I contacted them about their overseas service, they assured me (more than once and on more than one phone call) that I would pay the going rate per country. Instead they went through a ship and charged me an outrageous sum of Thousands of dollars. I refused to pay. I have perfect credit, but willing to take this hit on it. I am careful to have everything in place and check and double check their policies. When they refused to provide anything in writing, I should have run. Glad to see they are out of business!!!!!
This is what I got via email Zingotel Inc has shutdown business. Most of its servers are already down and your service might get interrupted any minute now. Miracle Telecom is pleased to offer Zingotel customers with a special plan. To sign-up now visit https://www.miracletel.com/index.php/signup Now. If you sign up today, I’d be able to offer the following benefits to you – 1. We will be able to migrate you to Miracle Telecom in less than one hour of sign-up ( Order will be processed during normal business hours in Eastern Time Zone) Now Maricle telcom also claimed in the email to have 6 years experience in the voip field the website was created Feb 7 2009 I belive that this company is just zingotel under a new name they worked out a way to get out from under their debts as a new company I do know that people from zingotel work at Miracle Telcom Now I used zingotel for 3 years it was never great but usually worked ok I may try this "new company" but i am not sure yet
Where do I start - The sales representatives are taught well. They will manipulate you into thinking their product is great and will give you no issues, but that's far from the truth. I heard their sales representative present their product and while all seems to be on the leading edge of technology, it really isn't. The company takes no responsibility for any of their network issues, from outages or no service on your phones. Not only will your phones only work 50% of the time (if that) but when submitting a ticket for support, you have to go through their help desk first and getting a response from someone on their technical side is a never ending cat and mouse chase. That is, if you get someone to reply to you. Outages happen every three or so weeks, sometimes less, causing your phones to go out every so often. So if you like paying for terrible service from tech reps who sound like they hate their jobs and never actually having your phones or circuits work, iCore/Vonage is great for you. Please do yourself a favor and stay far away from this atrocious company.
Customer service completely SUCKS, both technical support and account management in response time and in solving the issues. The quickest I have had a "high priority" ticket fixed is 6 hours, and right now there is one that it has been 3 days and it is still not fixed. And I have had multiple techs working on the same ticket because I call in to get an update and they try and walk me through the same troubleshooting steps the tech before them had be do because they don't manage their ticket system well or the employees are just too lazy to enter in what they already had me try.<br /> The phone system they gave us (Polycom VX500) has had issue after issue rising after 6 months of use. One major issue happened that it was proven it was the phones before 1 year warranty expired, but they procrastinated getting new phone and then after the one year tried to give the excuse they weren't under warranty anymore. Horrid reviews of the phones were found online after this. Our network partially discounts at least once a week for at least 1 employee's workstation, and again they take forever to get it fixed.